Sales Customer Service

Russell E. Hinckley

**** **** **

Panama City Beach, FL 32408

Phone: 850-***-****

Email: *******.****.********@*****.***

Summary:

Intend to expand current promotion skills and gain more knowledge in marketing/

advertisement. Have current experience working under situations requiring independent

decision making skills, with one on one clientele. Excellent customer relation skills while

interacting with demanding guests.

Education:

Florida State University/ Gulf Coast Community College Panama City, FL

Marketing/ Advertisement and Promotions

School Craft Community College Livonia, MI

Business Psychology

Plymouth Canton Education Park Canton, MI

High School

Related Coursework:

Skilled in Word, Word Perfect, Spread Sheet, Excel and Web HTML design.

Experience:

Panama City Beach, FL

01/10/2013-Current

Snow IE Media Marketing

Owner/ CEO

Snow IE Media Marketing, an independent media marketing firm, specializing in

Search Engine Optimization, Search Engine Marketing and Social Media Marketing.

As CEO and President I operate and manage 10 employees, including a VP of

Sales. One of our first contracts with Dudamobile, web base SEO and mobile

website design, consistent direct marketing, with ISR (independent sale

representatives).

Panama City Beach, FL

07/2009-10/2012

Bookit.com

Travel Agent/ Customer Service

Understanding ones product and customer’s needs, increases net sales. Every

customer/ client will have different needs or wants. Familiarizing oneself in product

can improve closing a sale with any client, but having the self-confidence and

control to sell to any customer/ client is what makes a good sales representative. A

true sales rep, sells himself and the company to a client in a positive manner, while

still building reputation and net income for both himself and his company.

Job consists of: Selling average weekly, $50,000 - $80,000 in prime vacation

locations such as Mexico, Jamaica, Dominic Republic, USA, and Costa Rica.

Average of 15-20 calls a day, closing 10-15. Out source groupons and internal,

promotions, %280 Growth in 6 months. Contracting and launching new U.S. and

Caribbean markets for vacation destinations/ ‘destination experience’. Supervise

and aid web design and data entry - process of building new script/ webpage’s for

immediate vacation sales.

Panama City Beach, FL

06/2008-06/2009

Reggae J’s

Service/ Waiting Tables

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