Quality Assurance Analyst
Resume:
Wendy J. Antopolsky
********@*****.***
**** **** **** ***** *********, Ohio 44124
OBJECTIVE
TO SECURE A POSITION THAT WILL UTILIZE MY KNOWLEDGE AND EXPERIENCE IN
QUALITY ASSURANCE, QUALITY CONTROL, MANUAL SOFTWARE TESTING, INSURANCE
RATING AND BILLING.
SUMMARY
EXPERIENCED QUALITY ASSURANCE ANALYST
Experienced Manual Software Tester
Experienced Insurance Rating Analyst and Processor
Experienced Functional, Security and Userability Tester
Professional Experience
QUALITY ASSURANCE ANALYST
(JAN 2011- APRIL 2013)
PREDICTIVE SERVICE
BEACHWOOD, OHIO
. CREATED, MAINTAINED AND EXECUTED TEST PLANS, TEST SCENARIOS AND TEST
CASES
. Evaluated and documented test results against expected results
. Tested propriety web based client/server and desktop applications
. Defect reporting, tracking and testing
. Regression, Usability, Security and Functional testing
. Analyzed and identified root causes of application problems
. Worked with developers to resolve application issues and improvements
. Daily contact with end users involved to resolve help desk tickets,
desktop software installations issues and website issues and system issues
. Created department processes and procedures
. Imported/exported data to and from various tables using sequel
. Worked with Agile methodology
. Participated in daily SCRUM meetings
Quality Assurance Analyst
(July 2008 - Mar 2009)
LENDER PROCESSING SERVICES
SOLON, OHIO
. CONTRIBUTED TO THE DEVELOPMENT, DESIGN, AND IMPLEMENTATION OF
APPLICATIONS
. Created, maintained and executed test plans, test scenarios and test
cases
. Tested AS400 and web based applications for property preservation
industry
. Defect reporting, tracking and testing
. Evaluated and documented test results
. Worked with programmers to resolve defects
. Imported/exported data to and from various tables using sequel
. Ensured all product guidelines have been met
. Worked with Unix/Leech to transfer data from AS400 to web applications
Quality Assurance Analyst
(Nov 2006 - Nov 2007)
BRISTOL WEST INSURANCE
INDEPENDENCE,
OHIO
. CONTRIBUTED TO THE CUSTOM DEVELOPMENT, DESIGN AND IMPLEMENTATION OF
PRODUCT AND SYSTEM ENHANCEMENTS FOR AUTO INSURANCE
. Black Box tested propriety web based client/server websites and AS400
. Imported/exported data to and from various tables using sequel
. Defect tracking
. System mapping testing
. Created test plans and test cases
. Reported on product life cycles progress, problem resolutions and product
completion time lines, identified process improvement opportunities to
management
Rating Analyst/Comparative Rater Tester
(Mar 1998 - Nov 2006)
AMS SERVICES
BEACHWOOD, OHIO
. Created excel tests matrix's
. Tested comparative rating insurance software
. Created, reviewed programmer specifications from companies user guides
. Reviewed program ram dumps and XML's for mapping, possible errors or
missing data in the software
. Analysis of multiple insurance company product rates and rules to be
programmed into AMS comparative rating software programs
. Tracked defects and communicated them with programmers
. Validated that all systems operate properly, performance times are
acceptable and that the product is free from possible defects before
release to production
Computer Skills
. WINDOWS OPERATING SYSTEMS, DESKTOP APPLICATIONS, MICROSOFT OFFICE
APPLICATIONS AND BROWSERS
. QA Book, Test Rail, On Time bug tracker, OS Ticket support center
tracking, Serena Team Track, CRS, Project Database (PDB) MKS production
reporting and error tracking tools, SharePoint and JIRA
. Microsoft SQL, JavaScript, I Series, AS400, CSS, HTML, XML, ASP,
Leech/Unix, COBOL, .DOS, C+, C++ .Net and Oracle
Education
ITT TECHNICAL INSTITUTE...WARRENSVILLE HEIGHTS, OHIO
SEPTEMBER 2010 - MARCH 2011
License/Training
OHIO CASUALTY & PROPERTY LICENSE (EXPIRED)
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