Customer Service Testing
Resume:
Bubacarr Fatty
Richmond, Texas 77407
**********@*****.*** or *******@*****.***
TaxMasters Enterprise Limited, Houston, Texas from 2007 Through 2012
Professional Summary
V Over 5 years of experience as QA Tester, which includes both
Manual and Automated testing using Mercury Interactive Test suite
on different environments
V Adapted to technical skills in functional, regression and performance
testing of various organizations
V Extensive experience in manual testing and automated testing
Specialized in writing Test Plans, Test Scripts, Test Analysis and
Testing Life Cycle.
V Excellent experience doing backend testing for Oracle Database by
using SQL queries
V Good experience in doing Functional and Regression Testing by using
Mercury Interactive testing tools WinRunner and QTP
V Involved in all types of Black Box Testing like Manual Testing,
Functional Testing, Regression Testing, Performance Testing, Stress
Testing, User Acceptance Testing(UAT) and Backend Testing
The Gambia Telecommunication Company Limited
Banjul, the Gambia. West Africa
Professional Experience
Fiber Optics Analyst from 2004 Through 2006
Responsibilities:
Test troubleshoot, repair electronics, optical networking systems for
telecommunication equipments
Analyze tests utilizing schematics and assemble drawings
Set up test station hardware, computerized and run fiber-optic cabling in
system test department
Evaluate test procedures and recommend changes or improvements to
supervisors
Remarkable experience in fiber optics, optical assembles, installation,
maintenance, and repair telecommunication frequency systems, trained to
installed, configure, and operate LAN, and WAN services securely, as well
as troubleshoot and configure small to medium networks (500 nodes or
fewer) for performance
Sound knowledge of fiber optic cable testing, splicing and provisioning
Reviewed, validated, developed and processed telecommunications
requirements
Analyzed and provided technical solutions for customer service request
Performed installation and handling optical transmission systems
Monitored workers while doing cable placement and splicing
Software Summary
V Testing Tools: WinRunner, LoadRunner, TestDirector, Quality Center, QuickTest Professional
V Operating Systems: Windows XP/2000/98/95, DOS
V Programming Language: C, C++, Java, JavaScript, J2EE
V Databases: Oracle 9i/8i/7i, MS SQL
V Miscellaneous skills: MS-Office Suite, FrontPage, and MS Project
Education: BS. Degree Computer Information Systems with a GPA of 3:27
out of 4.
Park University, Kansas City, Missouri
University of Houston, Houston, Texas for BS Post Baccalaureate in
Computer Science
Class Room Experience: Developing and implementing windows -base
Applications with Visual Basic.NET and Visual Studio. NET
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