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Customer Service Representative

Location:
Buffalo, NY, 14215
Salary:
negotiable
Posted:
May 04, 2013

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Resume:

Angela Stewart

***B Langfield Dr

Buffalo, NY ***15

716-***-****

***************@*****.***

Objective: Seeking a challenging career in your company, with the opportunity to grow and do

more

Education: BBA in Business Administration

Bryant & Stratton College

Amherst, NY

G. P. A 3.48 out of 4.0

Projected Graduation: May, 2013

Experience:

HOME: Buffalo, N.Y 2012

Receptionist:

• Answered phones and directed people to the proper advisor

• Assisted in Projects with the Director

• Made spreadsheets for potential donors

• Assisted in whatever was needed by all managers

M&T Bank: Williamsville, N.Y 2011-2012

Senior Telephone Representative:

• Assisting customers understand fees on their accounts

• Making money transfers for customers

• Educating customers on better products for their everyday lives

• Assisting in loan information

• Helping the customer with anything regarding M&T products

Creditors Financial Group: Amherst, N.Y 2008-2011

Receptionist/ Compliance:

• Answering Multi-line phones

• Doing prep work for spreadsheets

• Assisting the VP in sales with his client marketing reports

• Some collections on credit cards

• Part of the compliance team monitoring other collectors

Security Credit Systems: Buffalo, NY 2005-2008

Debt Collector:

• Collected on student loans and tuition

• Located students if necessary to collect money using acurint

• Provided necessary record keeping on debtors accounts

• Assisted in helping students out of debt

• Assisted in the consolidation process

ICT Smartline: Amherst, NY 1999-2005

Customer Service Representative:

• Provided customer Service for various banks

• Explained banking transactions to the customers

• Indulged in soft selling banking products

• Assisted in making payments on in house loans

• Helped customers understand how to manage their accounts

References upon Request



Contact this candidate