Customer Service Representative
Resume:
Angela Stewart
***B Langfield Dr
Buffalo, NY ***15
***************@*****.***
Objective: Seeking a challenging career in your company, with the opportunity to grow and do
more
Education: BBA in Business Administration
Bryant & Stratton College
Amherst, NY
G. P. A 3.48 out of 4.0
Projected Graduation: May, 2013
Experience:
HOME: Buffalo, N.Y 2012
Receptionist:
• Answered phones and directed people to the proper advisor
• Assisted in Projects with the Director
• Made spreadsheets for potential donors
• Assisted in whatever was needed by all managers
M&T Bank: Williamsville, N.Y 2011-2012
Senior Telephone Representative:
• Assisting customers understand fees on their accounts
• Making money transfers for customers
• Educating customers on better products for their everyday lives
• Assisting in loan information
• Helping the customer with anything regarding M&T products
Creditors Financial Group: Amherst, N.Y 2008-2011
Receptionist/ Compliance:
• Answering Multi-line phones
• Doing prep work for spreadsheets
• Assisting the VP in sales with his client marketing reports
• Some collections on credit cards
• Part of the compliance team monitoring other collectors
Security Credit Systems: Buffalo, NY 2005-2008
Debt Collector:
• Collected on student loans and tuition
• Located students if necessary to collect money using acurint
• Provided necessary record keeping on debtors accounts
• Assisted in helping students out of debt
• Assisted in the consolidation process
ICT Smartline: Amherst, NY 1999-2005
Customer Service Representative:
• Provided customer Service for various banks
• Explained banking transactions to the customers
• Indulged in soft selling banking products
• Assisted in making payments on in house loans
• Helped customers understand how to manage their accounts
References upon Request
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