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Customer Service Project

Location:
Panama City Beach, FL, 32413
Salary:
$9.00
Posted:
May 03, 2013

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Resume:

NICOLE M. JACOB

Panama City Beach, Fl. *****

561-***-****

**********@*******.***

EDUCATION State licensed Aesthetician – 20 Years

****, **** ****** **** ************** Support Specialist – 15 Years

School, Rosemead, CA Sales – 10 Years

1992–1994, Citrus College

Glendora, CA 15 years of experience as an Administrative Support specialist in both the

private and public sectors, having worked in the fields of construction,

SKILLS procurement and customer service. Proven ability to manage multiple

Microsoft Word projects in demanding, deadline –oriented, and confidential environments.

MS Excel Experienced in working with a wide range of colleagues from entry–level to

MS PowerPoint top–level executives and have handled confidential and sensitive material for

MS Outlook all levels of management and clients. Supported Project Managers and

MS Access Superintendents on various projects.

Adobe PageMaker

Adobe Acrobat Standard

03/2012 – 02/2013: Aesthetician, Massage Envy Spa in Pier Park

In a spa-like treatment room, a skin analysis is performed with a magnifying lamp and select the most

appropriate facial for the requested needs and skin condition. All “Murad Healthy Skin Facials” include; Skin

consultation, steaming, cleansing, toning, extractions (manual), application of a treatment and repair product,

mask, hand, arm, facial, neck and décolleté massage, moisturization of the face and eye area.

04/2011 – 03/2012: Wireless Sales Associate, Sam’s Club

Introduced members to various Wirele ss Carriers within the club. Provided them with vital information

regarding wireless policy and procedures. Helped members in signing new contracts as well as renewing or

adding additional lines to their account. Responsibilities include filing personal information, keeping track of

inventory, keeping work station neat and clean. Any and all various miscellaneous duties when needed.

03/2006–1/2011: Document Control Coordinator, The Corradino Group, FDOT D4, I-95 Mobility 2000

Responsibilities include upload project information into FDOT’s electronic data management system through

Hummingbird. Track project related assignments into Access & Project logs. Ie, RFI, Shop Drawings and

Change Orders. Answer multi phone line and distribute messages via email, greet clients, sort and distribute all

mail, coordinate office maintenance with various subcontractors.

07/2005–03/2006: Receptionist/Administrative Assistant, E&Y /Sobe Produce

Responsible for answering phones and taking messages, greeted clients and coordinated conference rooms for

meetings, sorted and distributed mail. Responsible for all data entry and shipment follow up.

4/2003–7/2005: Project Coordinator, Pinner Construction

Responsible for all scheduling, project costs and document control. Coordinated and evaluated all key projects,

managed and coordinated project activities within the company.

Licensed Esthetician

Florida License #FB9736258, California License #Z16269



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