Customer Service Assistant

Gloria James

**** ******** ***** *****

Greensboro, NC 27406

(336) (412 -2213)

*************@*****.***

Experience

Hightower's Daycare Greensboro (Owner)

January 2002-Present

Early childhood development skills, caring for young babies and small

children.

Teaching the basic fundamentally developmental skills for pre-school.

Duties includes, changing babies, feeding and guiding children

throughout the day with learning abilities and physical challenges.

Data Entry for work expenses for my company and bookkeeping.

Customer Services Specialist

EFA, Greensboro NC.

May 1998 - May 2000

Assist customers with returns, purchasing warehouse protection plans

and service packages.

Answer telephone inquiries from customers and stores regarding the

status of units and other service issues.

Assist with new employee training including warehouse policies,

services for the different types of fabric for customer such as,

Vanity Fair, Bali and Maiden-form.

Office Assistant

Pre-sort, Greensboro, NC

August 1991 - February 1996

Inputting data, office errands, presorting mail.

Getting mail ready for delivery from the USPS.

Customer Service Assistant

Sears Tele-Catalog Greensboro, NC

September 1988 - May 1991

Assist clientele as they enter office and via phone.

Perform filing, data management, drafting and editing short office

memos.

Assist with all other office administrative duties.

Kmart-Sales Associates, Greensboro

(1984-1988)

Providing Customer Service to consumers

Working cash register and work diligent to provide for customers

needs.

Office Assistant

Melvin Municipal, Greensboro, NC

(May 1983 -August 1983) and (May 1984-August 1984).

Data Entry, answering phones

Editing memos and typing letters and other office duties.

Education

Strayer University College

June 2008-January 2013

BBA/HRM (needs 4 classes to graduate) 4.0 GPA

Dudley Senior High School in Greensboro

Graduated in May 1985 (GPA 3.0-4.0).

Contact this candidate