Shannon Armstrong
*** ****** *** **********, **** 44505 330-***-****
Objective: To utilize office administration skills and experience in order
to meet company goals. Work History
Self Employed Independent Consultant - 1999 to Present
I have acquired and completed various projects over the years for a wide
array of clientele. Projects have included: mass mailings, event fliers,
complex spreadsheets, databases, slide presentations, software instruction,
mail merges, proofreading, and website maintenance.
Liberty Pizza Inc. dba Pizza Hut - 10/10 to present
Server, Crew Member - perform all assignments pertinent to servicing the
customer with the highest quality of attention for a pleasurable dining
experience, and a lot of cleaning.
Associated Federal Abstract & Escrow Agency, Inc., Youngstown, OH - 02/11
to 06/11
Title Coordinator - issued Title Insurance Commitments and Policies,
prepared documents relative to the closing of real estate purchases (i.e.
deeds, affidavits, and disclosures), performed detailed record-keeping of
all communications, obtained Notary Public Commission, contacted and met
with clients to sign documents, as well as many other general office
duties.
Staff Right Professional Services LLC - Boardman, OH - 11/10 - 01/11 and
6/11 to 9/11
Office Staff - Successfully completed a temporary assignment at Family
Recovery Center in Lisbon, OH. Maintained daily charts and filing,
answered phones, registered new clients, set appointments, and maintained
confidentiality of all client information. Also worked as Corporate
Receptionist for a manufacturing company on an as needed basis covering
vacation and sick days.
Italian American War Veterans Centre - Youngstown, OH - 06/10 to 10/10
Office Manager/Receptionist - Answered phones, sorted incoming mail,
prepared newsletters & correspondence, managed a 10,000 sq. ft. banquet
hall; responsible for scheduling and coordinating events which included
meeting with clients, arranging for linens, ordering food, overseeing
workers for serving and cleaning, and collecting on invoices.
Hockmeyer Equipment Corp. - Elizabeth City, NC - 11/06 to 03/09
Administrative Assistant - Answered multi-line phone system, sort incoming
mail, purchasing of office and shop supplies, created magazine
advertisements, supported sales staff, communicated engineering drawings to
shop floor for production, assisted with accounts receivable and inventory,
and other general office duties.
SKILLS
MS Word, Excel, PowerPoint,
Access, Publisher; Adobe PhotoShop & InDesign, digital photography;
Internet Browsers, e-mail servers, social media, website maintenance,
online research; Keyboard 40+ wpm, Transcription machine 100+ wpm,
proofreading, spelling & grammar; Phone systems, copiers & scanners,
postage machines, fax machines, troubleshooting office equipment
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EDUCATION
. College of Court Reporting, 2011 to present
. Computer Specialist, Mahoning County Joint Vocational School,
Comprehensive 900 hour course, Completion Certificate Earned 1998
. Salem Senior High School, Graduated 1989
. Obtained Microsoft Certified Expert status in Word, Excel, and PowerPoint
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