Shannon Armstrong

*** ****** *** **********, **** 44505 330-***-****

Objective: To utilize office administration skills and experience in order

to meet company goals. Work History

Self Employed Independent Consultant - 1999 to Present

I have acquired and completed various projects over the years for a wide

array of clientele. Projects have included: mass mailings, event fliers,

complex spreadsheets, databases, slide presentations, software instruction,

mail merges, proofreading, and website maintenance.

Liberty Pizza Inc. dba Pizza Hut - 10/10 to present

Server, Crew Member - perform all assignments pertinent to servicing the

customer with the highest quality of attention for a pleasurable dining

experience, and a lot of cleaning.

Associated Federal Abstract & Escrow Agency, Inc., Youngstown, OH - 02/11

to 06/11

Title Coordinator - issued Title Insurance Commitments and Policies,

prepared documents relative to the closing of real estate purchases (i.e.

deeds, affidavits, and disclosures), performed detailed record-keeping of

all communications, obtained Notary Public Commission, contacted and met

with clients to sign documents, as well as many other general office

duties.

Staff Right Professional Services LLC - Boardman, OH - 11/10 - 01/11 and

6/11 to 9/11

Office Staff - Successfully completed a temporary assignment at Family

Recovery Center in Lisbon, OH. Maintained daily charts and filing,

answered phones, registered new clients, set appointments, and maintained

confidentiality of all client information. Also worked as Corporate

Receptionist for a manufacturing company on an as needed basis covering

vacation and sick days.

Italian American War Veterans Centre - Youngstown, OH - 06/10 to 10/10

Office Manager/Receptionist - Answered phones, sorted incoming mail,

prepared newsletters & correspondence, managed a 10,000 sq. ft. banquet

hall; responsible for scheduling and coordinating events which included

meeting with clients, arranging for linens, ordering food, overseeing

workers for serving and cleaning, and collecting on invoices.

Hockmeyer Equipment Corp. - Elizabeth City, NC - 11/06 to 03/09

Administrative Assistant - Answered multi-line phone system, sort incoming

mail, purchasing of office and shop supplies, created magazine

advertisements, supported sales staff, communicated engineering drawings to

shop floor for production, assisted with accounts receivable and inventory,

and other general office duties.

SKILLS

MS Word, Excel, PowerPoint,

Access, Publisher; Adobe PhotoShop & InDesign, digital photography;

Internet Browsers, e-mail servers, social media, website maintenance,

online research; Keyboard 40+ wpm, Transcription machine 100+ wpm,

proofreading, spelling & grammar; Phone systems, copiers & scanners,

postage machines, fax machines, troubleshooting office equipment

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EDUCATION

. College of Court Reporting, 2011 to present

. Computer Specialist, Mahoning County Joint Vocational School,

Comprehensive 900 hour course, Completion Certificate Earned 1998

. Salem Senior High School, Graduated 1989

. Obtained Microsoft Certified Expert status in Word, Excel, and PowerPoint

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