Manager Customer Service

RICARDO MOGOLLON

**** **. ** *****, *****, FL ***45 / 786-***-****

E- mail: *******@*****.*** / *******.***********@*****.***

Qualifications Summary

Legal experience for more than 30 years, administrative management, human resources, supervisory capacity, honest, dedicated, superior customer service and interpersonal relationships. Capabilities include: Knowledge of legal codes (Federal, state, and foreign law), legal research, government regulations, and democratic political process, administrative, auditor, and clerical procedures, customer services, managing electronic equipment. Understand written sentences and paragraphs in English and Spanish, active listening, logic and reasoning to identified strengths and weaknesses.

Education & Training

• Miami Dade College (Present). Paralegal studies and Pre-law.

• Universidad Libre de Colombia. School of Law and Social Sciences.

• Universidad Cooperativa de Colombia. Tax, Cooperative law, and Insurance Auditoria.

• English Center of Miami Dade. Information Technology Assistant (Certification)

Training

• WESTLAW> Westlaw e-learning

• Payroll-

Law and Consulting

Represent clients in court or before government agencies (Colombia). Study constitution, statutes, decisions, and general legal regulations. Interpret laws, rulings and regulations for individuals and business. Analyze the probable outcomes of cases, using knowledge of legal fields. Prepare legal correspondence, organize and maintain papers or electronic filing system. Prepare legal documents, including briefs, pleadings, appeals, wills, and contracts. Meet with clients and other professionals to discuss details of cases. File pleadings with court clerk. Gather and analyze legal research, data, and public records. Direct and coordinate law office activity, including delivery subpoenas. Keep and monitor legal volumes to ensure that law library is up-to-date.

Public Management

The duties and responsibilities of a mayor among which can be counted: Control and supervision of public officials including inspectors, traffic police, supervision in the application of rules or local ordinances .Control of investments made with public money and,Management and control of public budgets, supervision of personnel, procurement supervision.

Private Management

Recruitment and supervision of employees, purchases, execution budgets, supervision and approval of payment of wages, investigation and punishment for misconduct, reports to shareholders' meetings, boards of directors or as the case managers.

References Available on request

ATTACHMENT

PUBLIC SECTOR

• Section Chief Cadastral Archive Bogotá.

• Cadastral COO Bogotá.

• City Mayor Rafael Uribe Uribe -Bogotá.

• COO National State Social Promoter "PROSOCIAL"

• Aid Director Division National Comptroller's Office.

• Departmental Inspector Traffic and Transport Cundinamarca.

• COO Manila Traffic and Transport.

• Agriculture Secretary Managing Director Cundinamarca.

PRIVATE SECTOR

• Professor’s Institute Monsignor Montini-Bogotá.

• Managing Director IMPREGRAF LTDA.

• Insurance-South American Lawyer Bogotá.

• Legal and technical Auditor UCONAL INSURANCE COMPANY.

• Manager-Legal Consulting Department AUDIUCONAL.

• COORATIENDAS Legal Counsel- Bogota

• General Manager ASEGURACOOP-Bogotá.

• Legal Counsel TELETAXI COOP. Bogotá.

• Legal Counsel COOTRAPELDAR- Zipaquirá.

• General Manager UNDECOOP-Barranquilla.

• PROGRESS FOUNDATION OF COLOMBIA- President.

PUBLIC RELATIONS

• SOMAS FOUNDATION-Bogota

• BARON SHIRTS LLc-Bogota

• FERROINDUSTRAL-Bogotá

• CONTARQUI LLc-Bogotá.

• BERNARES LLc-Bogotá

• COLORGRAF LLc-Bogota

Contact this candidate