Sales Customer Service

ANN MARIE SOTO

* ******* ****

Levittown, PA ****5

917-***-**** abszuv@r.postjobfree.com

EMPLOYMENT HISTORY

ALMO CORPORATION, PHILADELPHIA, PA 2001 – 2012

Buyer – Consumer Electronics/Small Appliance

Responsible for planning and managing fill rates, inventory dollars (working capital), and inventory turns by managing

proper procurement of product.

• Assessed current inventory position, market conditions, and sales trends relative to maintaining adequate stock levels

to meet demand.

• Reviewed / promoted opportunities of new supply sources and product offering.

• Developed and maintained various reports related to purchasing, inventory management and forecasting.

• Traced delinquent arrivals from Purchase Orders and review expedite report/requests from Customer Service.

• Facilitated communication between Product Development groups, Marketing, and Operations groups to ensure

excellent customer support.

• Provided timely feedback to internal customers regarding supply issues before they impact the customer.

• Managed price protection debits, MDF, VIR’s and any other monthly funding that was due.

• Responded promptly to AP issues with documented explanation of discrepancies & appropriate corrections.

• Assisted in planning and organizing sales promotion programs by ensuring appropriate inventory is available.

• Evaluated, maintained and promoted sound relationships with manufactures and internal departments.

BALLY, NEW ROCHELLE, NY 1996 – 2000

Senior Accessory Buyer

Purchased, planned and managed all men’s and ladies’ non shoe categories for the wholesale division of Bally, which

includes the Retail division.

• Interfaced daily with sales force to determine specific needs.

• Communicated daily with international offices in Italy and Switzerland.

• Coordinated all monthly reports including monthly budgets to ensure proper inventory turns, gross margin, and

sales.

• Managed analytical reporting based on sales and Swiss projects.

• Responsible for all creation and defining of new items as well as maintaining any changes with items already

created.

• Coordinated and presented line at sales meetings.

• Contributed to future product development based on knowledge of wholesale and sales trends by product type.

• Traveled to Switzerland to view and determine line based on market trends for the US.

• Trained, developed, and provided product knowledge for retail buyers and coordinator.

Buyer

Responsible for the buying, distribution and management of all men’s non shoe categories which recently included Ladies’

ready to wear for all retail stores in the US, Canada and Outlet division.

• Interfaced daily with store managers to determine specific needs.

• Coordinated and presented product line at bi annual managers and sales meetings.

• Updated monthly merchandise plans by product category to ensure proper inventory turn, gross margin, and sales.

• Coordinated clearance events and made markdown decisions to liquidate seasonal merchandise based on budgeted

markdown dollars.

• Contributed to future product development based on detailed knowledge of retail stores and sales trends by product

type.

• Traveled to stores, train staff and assistant buyer on product knowledge.

Assistant Buyer

Prepared and managed all forecasts, initiating, scheduling and following all factory orders to ensure proper distribution to

wholesale and retail markets for the men’s non shoe categories.

• Prepared and updated monthly markdown analysis, availability and late shipment status reports.

• Updated and maintained WMS/IPMS style masters.

• Interfaced with marketing for preparation and reviewed ASP and seasonal catalogs.

• Updated WMS budget plans monthly.

ANN MARIE SOTO PAGE 2

BALLY continued

• Updated pricing of all new goods and carryovers every season.

• Communicated with all Sales Managers/Field Service Reps, Bally showroom, retail managers, and all International

offices in Italy and Switzerland.

• Also, responsible for day to day business of outlet stores which includes buying merchandise for the stores, set up all

sales events, communicate with regional and store managers, update budget plans monthly, and analyzing ending

inventories.

FENTON HILL AMERICAN, CHICAGO, IL 1994 – 1996

Store Manager

Managed all marketing, sales and merchandising of this one of a kind outlet store associated with Duty Free International,

specifically for all airport and airline employees. Duties included replenishment of new and existing products to maximize

growth potential. Accountable for all store operations and providing efficient customer service through supervision and

training of six staff members.

BALLY, NEW ROCHELLE, NEW YORK 1990 – 1994

Assistant Buyer

Handled stock replenishment for men’s non shoe product categories for $25 million for all North American retail stores.

Follow product life cycle from selection to closeout. Managed the decision of initial purchase records through markdowns.

Tracked and controlled shipments from overseas factories to insure proper distributions for wholesale and retail markets.

Provided sales and customer service with product availability. Maintained stock levels to balance company inventory and

maximize sales volume.

DRESS BARN, PORT CHESTER, NY 1985 – 1990

Store Manager, promoted from Sales Associate

EDUCATION

BS, Business/Marketing Iona College (1988)

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