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Sales Customer Service

Location:
Minneapolis, MN, 55129
Posted:
April 24, 2013

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Resume:

* * * * * P I N N A C L E W AY W O O D B U R Y, M N 5 5 1 2 9 - 4 2 8 1

TEL 6 1 2 - 8 8 9 - 4 1 3 0 EMAIL S L E E O X @ G M A I L . C O M

LEE OXLEY

PROFILE

• A proven Sales and Marketing professional with over 20 years of experience in Medical Device and

Custom Contract Manufacturing (includes Molding, Precision Machining, Film & Adhesive Converting,

Packaging/Assembly, Sterilization, and Custom Printed Graphics).

• Experience working with customers on new product development projects, determining and

documenting project requirements, developing sales forecasts and product pricing, and working with

customers on manufacturing process development through full scale production.

• Proven ability to manage Strategic Account Relationships with large-scale programs and projects.

• Extensive experience working with senior management (C level) for account/program management, as

well as, sales and contract negotiations.

• A unique background that combines Sales, Marketing, Product Design, Graphic Design, Engineering

and Project Management skills.

EXPERIENCE

B U S I N E S S D E V E L O P M E N T M A N A G E R, D O N AT E L L E

N E W B R I G H T O N, M N June 2011 – Present

Donatelle (Donatellemedical.net) is a rapidly growing company that provides cutting-edge manufacturing

solutions for producing high-precision molded, precision machined and assembled products. Our mission

to set higher standards in custom and contract manufacturing along with our extensive array of

capabilities and manufacturing technologies, we are the single source supplier of choice for customers

worldwide.

• Drive new business development for Donatelle’s largest strategic account to significantly grow

business and meet targeted global sales and profit expectations.

• Develop targeted sales goals to align with strategic business objectives.

• Forecast future sales activity during the annual business planning process.

• Develop and maintain a sales budget to achieve targeted sales goals.

• Work with Marketing to develop a global marketing strategy and marketing effectiveness metrics in

order to effectively research evolving market environment to source potential new business.

• Ensure that appropriate pricing and quoting strategies are used.

• Negotiate terms and conditions of sales commitments to ensure profitability and/or strategic market

position.

• Close on business opportunities by developing RFQ’s into firm customer commitments.

BUSINESS DEVELOPMENT MANAGER, INNOVIZE

V A D N A I S H E I G H T S, M N July 1993 – June 2011

Innovize (www.innovize.com) offers custom development and manufacturing solutions - including

converting and contract manufacturing - for product designers, developers and managers. Process

capabilities include; Converting, Slitting, Printing, Laminating, Die Cutting, Laser Cutting, Machining,

Assembly and Packaging. Innovize is an ISO 9001:2000- certified and FDA-registered facility with clean-

room and humidity-controlled environments and offer a high degree of precision and care that support

clinical trials, regulatory issues and other compliance needs. Innovize is a subsidiary of “The Integris

Group”, and is a privately held company.

• Accountable for B2B business development and account management in the Northwestern, and

Central United States.

• Member of the Corporate Marketing Team that developed Strategic Marketing Plans and Branding

Strategies for a company name change (formerly GML, Inc.).

• Prospect, develop and grow value-added sales and profit an average of 15%-25% annually.

• Project Management responsibilities for complex, large scale process development with a

concentration on diagnostic and patient care products.

• Facilitate engineering and technical direction for customers to determine the best design, process and/

or material options during the conceptual development phase.

• Manage an average of 20+ ongoing product development projects and opportunities in my sales

pipeline; advancing customers from concept, research and development to production.

• Review product pricing and gross margin goals and establish new product pricing all while maintaining

an average of 50% gross profit on all sales.

A C C O U N T S P E C I A L I S T, R R D O N N E L LY M O O R E

MINNEAPOLIS, MN November 1992 – April 1993

Managed customer service and support for unique Strategic Customer Service accounts (Healthcare and

Commercial), coordinating the operations of all departments including sales, forms management,

warehousing, distribution services, invoicing, credit services, supplies/material management and

customer service.

C O M P U T E R G R A P H I C S T E C H N I C I A N, R R D O N N E L LY M O O R E

MINNEAPOLIS, MN May 1989 - November 1992

Designed and created computer generated production ready artwork. Other responsibilities included

customer demonstrations, pre-press planning of the manufacturing process, interfacing with customers,

sales, manufacturing and operations.

E D U C AT I O N

Concordia University - St Paul, MN

BA, Marketing Management

1992-1993

University of Iowa

Communications

1981-1985

Independent Coursework

• Slattery Sales Mastery Training (Slattery Sales Group, Inc)

• Project Management Training (Project Leadership Services)

• Miller-Heiman Conceptual and Strategic Sales Training (Miller-Heiman)

• 3M University (Tapes and Adhesives) (3M University)

• 3M Customer Focused Sales Training (3M University)

• Dale Carnegie Sales Training (Dale Carnegie)

SKILLS & EXPERTISE

New Business Development Cross-functional Team Leadership

• •

Key Account Management Product Development

• •

Market Development Team Building

• •

Sales Management Medical Devices

• •

Strategic Planning Project Management

• •

VOLUNTEER EXPERIENCE

IBEW Holiday Lights in the Park

Board Member

2008 - Present (responsibilities include Public Relations and Digital Media Strategy - Website

Development)

www.linkedin.com/in/leeoxley/

http://about.me/leeoxley

http://resumup.com/me/6412138

PA G E 2



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