Manager Management

Mrs. Snehaprabha Vijay Thakur

Mobile No. : 982******* Tel. No. 022-********

E mail id : ***********.******@*****.**

CAREER OBJECTIVES

Looking for a challenging position of Administrative Manager

in a reputed organization with a view to use my

experience and collective skills for the benefit of the

organization as well as for enhancing my professional

growth .

PRESENT WORK EXPERIENCE

I am working as a Laboratory Manager and PRO at

Shruti Clinical Laboratory in Juhu and Suburban

Hi Tech Blood Bank, Malad (E) . I am associated with

this organization for the past 3 years. I divide my time

between the two organizations to perform the

following duties :

HR activities :

Managing a staff of eight technicians, four

delivery

boys, two receptionists and two accountants in the

lab .

Supervising training of new recruits

Conflict management within the organization

Business Development :

Meeting with prospective clients ( doctors ) for tie

ups

Promoting corporate health check up packages

Coordinating the activities of marketing

executives

Identifying new business ventures

Financial activities :

Auditing of daily accounts

Monitoring petty cash expenses

Introduced accounting software Tally

Coordinating with CA for audit purposes

PR Activities :

Organizing Blood Donation drives by meeting

college principals, corporates, social event

organizers

Meeting doctors, camp organizers and local

corporators to enforce positive relations

Listening to the grievances of both doctors and

patients and conveying the same to the

management

Participating in policy making decisions related

to grievance management

Motivation for blood donation by explaining

the benefits of blood donation

Attending blood donation drives

Inventory Management :

Checking of physical stock on a weekly basis

Introduced a tracking system to track usage

of stock items and minimize misuse

Established minimum levels of inventory to

avoid stock out situation

Introduced Just In Time method of holding

inventory leading to reduction in storage space,

investment and waste due to expiry

Quality Control :

Introduced pre analytical checks in the work

flow

processes and eliminated redundancies by

eliminating unnecessary and repetitive

paperwork

resulting in drastic reduction in human errors

and

Turn Around Time

Educating the staff on importance of quality

checks before starting each step in the

processes

Checks to ensure that the procedures are

followed according to SOPs

Ensuring that controls are run daily for quality

assurance and comply with the established

values

Ensuring proper maintenance of equipment,

periodic calibration of all instruments

Ensuring general cleanliness and safety

procedures are stringently followed

Ensuring ISO guidelines for quality

management

are complied with, investigating reasons for

non conformance and taking necessary action .

Performing proficiency testing once a month

and

documenting the result

Documentation :

Created the Standard Operating Procedures

Compilation of documents for ISO Certification

and related audit

Maintained the hard as well as soft copies of

all

documents such as invoices, bills, annual

maintenance contracts of all equipments by

proper filing and backups

Administrative functions :

Monitoring the daily activities to help in smooth

functioning of the organization

PREVIOUS WORK EXPERIENCE

I worked as a Lab Technician in B.M.C. from 1986 till

2006 after which I opted for VRS .

From 1986 till 1994 I worked at Kasturba Hospital for

Infectious diseases, Chinchpokli .

From 1994 till 2006 I was posted at Bhagwati Hospital

Borivali (W) .

I have worked in all the departments of pathology

Clinical pathology, Biochemistry, Microbiology,

Histopathology & Blood Bank

From 1997 onwards, I was given charge of my

Department . Hence apart from my technical duties,

I also took care of administrative duties such as

documentation, inventory control, preparing

emergency duty lists, compiling monthly and

annual reports, and audits .

MY POSITIVE ATTRIBUTES

I am a diligent and honest worker possessing

sound leadership qualities . I am a keen learner

and eager to imbibe new knowledge and skills .

I believe in the power of team effort and am an

effective team motivator .

I possess excellent communication skills required of

a leader. I am also a staunch supporter of quality at

workplace . I believe in transparency and integrity

and follow ethical practices at workplace .

MY EDUCATIONAL QUALIFICATIONS

1) Passed Std 10th from CBSE Board in 1978 with

distinction .

2) Passed Std 12th from CBSE Board with distinction

in 1980 .

3) Passed B.Sc. Microbiology from University of

Mumbai in 1983 with a first class

4) Passed MBA –HCS ( Healthcare ) Distance Education

from Sikkim Manipal University in 2012 with ‘A’

grade .

5) Passed DMLT ( Diploma in Medical Lab Technology )

from National Academy in 2010

6) Done TALLY ERP 9 COURSE in 2011 .

MY PERSONAL DETAILS

Date of Birth: 18TH April 1962

Residence: 201 Natasha Manor ‘A’

2nd Floor

Above Indian Bank

Chandavarkar Road

Borivali West

Mumbai 400092

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