Manager Sales
Resume:
Kelly H. Pitts
Clinton, SC 29325
864-***-**** Mobile
Email: **********@*****.***
Enthusiastic and energetic professional with managerial background, superior performance and exceptional interpersonal skills. Natural sales ability, creative marketing skills, and expertise in building relationships and promoting long-term client loyalty.
Sales / Marketing / Project Management Accomplishments
Increased sales volume and consistently surpassed defined sales goals
Expanded customer base and recruited potential new customers. Increased annual membership by 24%
Established relationships with industry engineers, consultants, distributors, manufacturers, general contractors, general managers, licensed operators, and office managers
Successfully implement new technologies and process automations: electronic newsletter, email blast announcements, document scanning and software integration
Prepared and distributed marketing materials; magazine, electronic newsletter, high volume emails, web content, brochures, flyers and booklets
Plan and coordinate logistics, materials and venue preparation for trade shows, board meetings, committee meetings and staff events.; venue contract negotiation, event layout and set-up, registration materials and submissions, menus, on-site key contact person, final invoice approval.
Initiate and implement marketing strategies which result in a 35% growth of conference, event and service participation.
Identified potential non-dues revenue to enhance membership value
Built databases to aid in the management of info to streamline the marketing process
Coordinate board and committee meetings including creation of schedules, information preparation/distribution and meeting documentation.
Coordinate and maintain educational records for state safety and operations training certification classes.
Utilized computer and software knowledge to organize and track multiple projects
simultaneously
Managerial Accomplishments
QuickBooks: Maintained multiple sets of books performing accounts payable, accounts receivable, payroll, budgeting and reports 2003 - 2013
Human Resource Duties: new hire processing, benefit enrollment, attendance records 2004 - 2013
Office Manager Duties: Successful Internal Audit prep and execution 2008 - 2013, purchasing, office equipment maintenance and contracts, monthly financial submissions, grant requirement reporting and record-keeping
Education, Awards & Accomplishments
Graduate of Piedmont Tech, Laurens SC 2004: QuickBooks Beginner and Advanced
Graduate of Thomas Tech, Thomasville, GA 1985
Attended Abraham Baldwin, Tifton GA 1983-1984
Graduate of Cairo High School, Cairo GA 1983
Runner-up for National Award: NRWA Membership Services of the Year
Instruct training at 2011 national association conference on innovative marketing strategies and procedures.
Work History
Site Operations Manager: 06/2006 - present
ARCTIC CAPITAL, LLC (CLINTON & LAURENS Locations) – Greenville, SC
Perform daily operational functions. Maintain sales records, supply inventory and stocking and secure daily deposits. Customer service and routine mechanical repairs.
Membership Services Coordinator: 06/2002 - 04/2013
S.C. RURAL WATER ASSOCIATION – Clinton, SC
Perform duties of Office Manager, Administrative Assistant and Member Services Coordinator. Support Chief Operating Officer with daily operational functions. Manage financial documents and grant contracts from state and federal agencies. Draft financial statement compilations, cash receipts and expenditures before approval by Director. Process monthly travel expenses and reimbursements, bi-monthly payroll, accounts payable and receivable. Proficient in word processing, spreadsheet, database and presentation software.
Site Operations Manager: 03/1999 to 12/2001
FOUR WAY OIL COMPANY – Cairo, GA
Locate, select, and procure merchandise for resale. Represent management in purchase negotiations. Monitor personnel and service locations to coordinate and schedule services. Determine and manage cost-effective procedures and logistics operations through route planning, plant efficiency, safety performance and quality management. Minimize damage and repair costs through careful management procedures and preventative maintenance. Dispatch and monitor environmental spill cleanups. Safety liaison in charge of compliance enforcement. Point of contact in the event of accidents, delays and mechanical breakdowns to minimize expenses. Facilitate shipment schedules to cut costs and maximize driver and plant productivity. Supervise daily work and maintain records of 23 transportation personnel and 3 plant employees. Cultivate a positive rapport with fellow employees to boost company morale and promote employee retention.
Maintenance Tech / Equipment Operator: 02/1997 - 04/1999
WIGHT NURSERIES – Cairo, GA
Operate forklifts, loaders, and elevating platforms to load, unload, transport / stack pallets and loose
materials. Assist with receptionist duties, organization of files and research and development. Develop, implement and maintain electronic maintenance record system on 108 vehicle fleet. Produce monthly reports using advanced spreadsheet functions.
Federal / State Inspector of Farmers Stock Peanuts: 05/1989 - 11/1997
USDA Federal-State Inspection Service – Cairo, GA
Provide an impartial product grade on Farmers Stock Peanuts, complete certification paperwork, operate and maintain grading machinery and measurement equipment. Maintain good relations with buying point personnel, growers and grading personnel. Complete an annual USDA training course and recertification process. Promotion to Lead Inspector after 1 year,1990. Served as a seasonal Lead Inspector in Pleasanton, TX, 1990.
Professional References
Excerpts from Letters of Reference:
Kelly has always demonstrated a high level of dedication to her profession, and a passion for serving her employer and association members. We have participated in many events (SCRWA Annual Conferences, Decision Makers’ Summits and Office Professional Workshops) that Kelly was responsible for organizing, and have always been impressed with how well they have been executed.
She will be an asset to any organization that can make use of her organizational skills and dedication. Please contact me with any further questions that you may have.
Will Cauthen, Account Representative at QS1 Data Systems
********@******.***
Kelly has excellent communication skills. In addition, she is extremely organized, reliable and computer literate. Kelly can work independently and is able to follow through to ensure that the job gets done. She is flexible and willing to work on any project that is assigned to her. Kelly is quick to volunteer to assist in other areas of company operations, as well.
Kelly would be a tremendous asset for your company and has my highest recommendation. If you have any further questions with regard to her background or qualifications, please do not hesitate to call me.
Phil C. Harris, former Executive Director of SCRWA
****@*****.***
Kelly’s main job was working with the members of the association, setting up conferences,
training courses etc. Out of necessity, due to a small staff and staff turnover, she had to take
on additional responsibilities including the day-to-day accounting including paying bills, doing
payroll etc. Kelly basically served as the officer manager responsible for all administrative
functions of the entire state association.
The CPA firm l work for was brought in to replace another CPA firm and rectify some issues Kelly
identified with internal financial reporting. I worked with Kelly a few days each month for almost a year ín order to reconcile bank statements, close out the books for the month and prepare reports for the National Rural Water Association. During this time l worked closely with her and came to respect her work ethic and commitment to the association.
I feel that Kelly would make an excellent addition to any company, but especially one needing expertise in membership or customer relations.
Marcia Rousseau, CPA at SwaimBrown PA
*********@**********.***
Additional References:
Jennifer Brown, Account Representative at JHM Hotels / Marriott International
********.*****@********.***
Patrick Jackson, Consolidated Pipe & Supply
********@****************.***
REFERENCE LETTERS AVAILABLE UPON REQUEST
Contact this candidate