Customer Service Manager

THERESA LARRICK

***** ********** **.

Plainfield, IL 60544

407-***-****

**************@*****.***

PROFESSIONAL EXPERIENCE

Buyer/Administration Orlando, FL

Oceaneering International 9/2011 to 2/2013

. Buyer for all products associated with theme park rides.

. Developed supplier & customer service relationships.

. Worked with accounting and customers to reconcile invoices/payments

with discrepancies.

. Create and update spreadsheets on Excel for current projects.

. Prioritize and multi-task varying daily responsibilities.

. Answered phones.

. Scheduled supplier visits.

Purchasing Manager Orlando, FL

Cobham / TracStar Systems, Inc.

407-***-**** 3/2000 - 2/2009

. Established purchasing department for a rapidly growing manufacturing

satellite company.

. Created Excel spreadsheets for planning production buys and

tracking inventory.

. Receptionist for entire company. Handled all office duties including

ordering supplies and

organizing all company functions.

. Create files for new products including specs and current quotes.

. Documented all costs associated with projects.

. Answered phones and provided customer service for technical issues and

requests.

. Logged all customer calls for technicians.

EDUCATION

ITT Technical Institute,

Indianapolis, IN

A.A.S.E.E. (Associate of Applied Science Electronic Engineering)

TRAINING/SKILLS

Made2Manage MRP system

Microsoft Navision MRP system

Caterpillar Lognet System

Oracle Peoplesoft

PowerPoint, Excel, Word, Outlook, Lotus Notes

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