Registered Nurse Customer Service

KATIE MERCER CLENNEY

**** **** ****** *****, ***** Rica, GA 30180

404-***-**** * *********@*****.***

QUALIFICATIONS

Highly skilled professional with 5 years of practical experience in the

hospital setting in labor and delivery as well as the preoperative and

recovery areas. Excellent ability to multi-task and manage competing

priorities while delivering superior clinical care with a focus on patient

safety. Able to complete task in a timely manner and works well

individually or in a team environment. Outstanding customer service and

communication skills. Master's prepared Informatics nurse. Proficient in

documentation workflow to minimize errors, ensure accuracy and patient

confidentiality.

EDUCATION

GEORGIA STATE UNIVERSITY

Atlanta, GA

M.S. Nursing Leadership in Healthcare Innovations/Informatics

December 2012

VALDOSTA STATE UNIVERSITY

Valdosta, GA

Bachelor of Science in Nursing

December 2007

SOUTH GEORGIA COLLEGE

Douglas, GA

Associates of Science in Chemistry

May 2004

EXPERIENCE

EMORY ADVENTIST HOSPITAL

Atlanta, GA

Clinical Analyst

2/2013-current

. Assist physicians and clinical staff with the Cerner application

. Educate new staff including physicians on computer applications

. Attest for meaningful use for the hospital and individual physicians

. Participate in improving workflow for clinicians

PIEDMONT HEALTHCARE

Atlanta, GA

Registered Nurse - Labor and Delivery and Recovery

11/2010-3/2013

. Assessed antepartum and laboring patients and implemented care,

managed IV's, medications, drawing and interpreting labs, blood

transfusions, epidural management and cervical dilation.

. Assist physician and certified nurse midwives during the labor and

delivery process.

. Work with a wide patient population including patients with multiple

gestations, pregnancy induced hypertension, preterm labor, gestational

diabetes, hypertension, and other issues related to pregnancy.

. Provide direct care to newborn immediately after delivery.

. Prep patients for c-sections and circulate in OR during procedures

followed by a full recovery in the OB

Recovery Room

. Perform electronic documentation of assessment, care, and medication

administration using Joint

Commission standard.

. Proficient user of Bar Coded Medication Administration and serve as a

preceptor for students on the unit.

NORTHSIDE HOSPITAL

Atlanta, GA

Registered Nurse - Labor and Delivery

8/2010-8/2011

. Assessed antepartum and laboring patients and implemented care,

managed IV's, medications, drawing and interpreting labs, blood

transfusions, epidural management and cervical dilation.

. Assist physician and certified nurse midwives during the labor and

delivery process.

. Work with a wide patient population including patients with multiple

gestations, pregnancy induced hypertension, preterm labor, gestational

diabetes, hypertension, and other issues related to pregnancy.

. Prep patients for c-sections and circulate in OR during procedures

followed by a full recovery in the OB Recovery Room

ATHENS REGIONAL MEDICAL CENTER

Athens, GA Registered Nurse - Preoperative Short Stay and Secondary

Recovery 1/2010-11/2010

. Assessed patients before surgery including a head to toe assessment,

IV insertion and management, medication administration and managing

patients anxiety levels prior to procedure.

. Manage patients after discharge from post anesthesia care unit

including blood pressure and oxygen saturation to determine with

patient can safely be discharged home.

. Educated patients and patients family on post-op and follow up

instructions before discharge. Answer and clarify and questions or

concerns.

. Assist physicians in minor procedure pre-operatively and post-

operatively.

. Perform electronic documentation on the patient records.

ST. MARY'S HOSPITAL

Athens, GA

Registered Nurse - Family Birthing Center and Newborn Nursery

9/2009-3/2010

. Assessed antepartum and laboring patients and implemented care,

managed IV's, medications, drawing and interpreting labs, blood

transfusions, epidural management and cervical dilation.

. Assist physician and certified nurse midwives during the labor and

delivery process.

. Work with a wide patient population including patients with multiple

gestations, pregnancy induced hypertension, preterm labor, gestational

diabetes, hypertension, and other issues related to pregnancy.

. Provide direct care to newborn immediately after delivery.

. Provided on going care with the newborn including full head to toe

assessment, drawing lab work, communicating with pediatricians and

assisting doctors in procedures with the newborn.

. Prep patients for c-sections and circulate in OR during procedures

followed by a full recovery in the OB Recovery Room

. Perform electronic documentation of assessment, care, and medication

administration using Joint Commission standard.

PIEDMONT HEALTHCARE

Atlanta, GA

Registered Nurse - Labor and Delivery

4/2008-10/2009

. Assessed antepartum and laboring patients and implemented care,

managed IV's, medications, drawing and interpreting labs, blood

transfusions, epidural management and cervical dilation.

. Assist physician and certified nurse midwives during the labor and

delivery process.

. Work with a wide patient population including patients with multiple

gestations, pregnancy induced hypertension, preterm labor, gestational

diabetes, hypertension, and other issues related to pregnancy.

. Provide direct care to newborn immediately after delivery.

. Prep patients for c-sections and circulate in OR during procedures

followed by a full recovery in the OB Recovery Room

. Perform electronic documentation of assessment, care, and medication

administration using Joint Commission standard.

. Proficient user of Bar Coded Medication Administration.

LICENSE AND CERTIFICATIONS

Registered Nurse (Georgia), CPR (American Heart Association), NRP (American

Academy of Pediatrics), ACLS (American Heart Association)

PROFESSIONAL ORGANIZATIONS

HIMSS (Healthcare Information Management Systems Society), AWHONN

(Association of Women's Health, Obstetrics and Neonatal Nurses)

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate