Human Resources Manager

Patricia Santangelo, SPHR, HCS

**** ***** ****

Ann Arbor, MI 48103

Blog: www.myhrpost.com

Twitter: @SantangeloP

******************@*****.***

Mobile 213-***-****

SUMMARY

Human Resources Leader

Seasoned generalist with 15+ years of success and achievement driving

employee morale, performance, and retention. Implement programs and

solutions that consistently improve bottom line and establish HR as key

partner within enterprise. Extensive international change management

experience; provided due diligence and staff communications during mergers,

acquisitions, and divestitures on a global scale. Fluent in Spanish and

Portuguese.

Areas of Expertise

Corporate Change Management

Mergers & Acquisitions (M&A)

Internal Reorganizations

Staff Training & Development

Corporate Communications

Outsourcing Implementations

Policy & Procedure Alignment

Employee Morale & Retention

Business Needs Assessment

Professional Experience

BASF Corporation, Wyandotte, MI 7/2006 - 12/2012

Human Resources Business Partner: Transferred to this company per

acquisition of Johnson Polymer. Support morale and performance of 3

divisions comprised of ~600 total employees across US, Mexico, and Canada.

Partner on design and rollout of various high-profile organization

development measures. Advise central business strategy as member of

Leadership Team. Report directly to SVP.

. Through the facilitation of focus groups and a comprehensive

communication plan, achieved 97% acceptance among key staff during

unit relocation to Michigan post acquisition.

. Raised bottom line $1M by improving staff engagement across the board;

launched proactive development programs based on employee survey.

. Helped organization rank in "100 Best Places to Work in Michigan" as

key figure in design and rollout of highly successful leadership

training programs.

. Implemented corporate-wide initiative focused on building team

awareness becoming certified in the delivery, developing the Spanish

version of the workshop and facilitating workshops in both languages.

S.C. Johnson / Johnson Wax Professional / JohnsonDiversey, Racine, WI

01/1986 - 06/2006

Global Human Resources Director (1/2006 - 6/2006): Coordinated global HR

function through divestiture process resulting in sale to BASF. Served as

Global HR Team Lead in negotiations with potential buyers. Reviewed and

negotiated employment terms and conditions.

. By listening to employee concerns and acting as an employee advocate,

retained morale during a period of heavy change; led staff transition

process to new organization.

Global Service Delivery Executive (2004 - 2006): Oversaw service delivery

aspects of global outsourcing contract. Monitored service levels and set

KPI improvement plans. Monitored data and system integrity to ensure

accurate global reporting.

. Streamlined self-service abilities by launching portal and system

enhancements.

. Navigated delicate cultural issues while integrating remaining 4

countries (France, Switzerland, Spain, and UK) with global HRIS.

Global Human Resources Operations Director (7/2003 - 12/2003): Spearheaded

6-month (record time) adoption of new global outsourced HRIS supporting

business in US, Canada, Brazil, Netherlands, Germany, and Italy. Customized

processes for each country while retaining global configuration. All staff

pay delivered by outsourcer on day 1, requiring no contingency plan use.

Project Leader, Global Human Resources Service Delivery (2002 - 2003):

Selected to lead accelerated HRIS implementation for newly merged global

company. Assembled project team and set detailed execution strategy.

. Reached outsourcing agreement covering 8600 employees in 10 countries,

via 2 service centers. Resulting system provided effective payroll,

benefits, and personnel administration as well as manager and employee

self service capabilities.

Latin America Regional Human Resources Director (2001 - 2002): Oversaw

generalist activity supporting operations in 7 countries. Through careful

management of stakeholders and strategic communication plan, aligned and

streamlined region by establishing formal salary administration,

succession, development, and communication programs.

Cluster Human Resources Manager (1998 - 2001): Harmonized processes for

Argentina and Chile subsidiaries. Improved bottom line by launching

development plans for sales team. Coordinated HR aspect of post-merger

shutdown of a Buenos Aires plant, with no business disruption or legal

issues.

Prior Experience

Advanced through a series of progressive HR roles at S.C. Johnson.

Education

Master of Business Administration (MBA), University of Phoenix, Brookfield,

WI

Bh Degree - Human & Public Relations, Moron University, Argentina

Publications

Santangelo, Patricia, The Human Side of Mergers and Acquisitions, Ed.

ExecSense, 2012

Professional Development

Senior Professional in Human Resources (SPHR)

Wharton Human Resource Business School Program, University of Pennsylvania

Certified Facilitator, Discovery Insights

Certified Human Capital Strategist, The Human Capital Institute

Organizational Analysis, Buenos Aires University

Business Administration & Strategy, Lomas de Zamora University

Intensive Mediation Training Program, Fundacion Libra

Certified Instructor, Development Dimensions International / Personnel

Dimensions International

Professional Trainers Program, Argentine Training Managers Association

Affiliations

GAASHRM - Greater Ann Arbor SHRM Local Chapter

Society for Human Resource Management (SHRM)

Human Capital Institute (HCI)

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