Manager, Design, Customer Service Experience
Resume:
Briana M Feole
Belleville, Illinois 62226
******.******@*****.***
Seeking a professional position in which to apply my strong organization,
preparation, and management skills together with dedication, a professional
image, and positive attitude to greatly benefit the company by assisting
the management team and maintaining good client relations while improving
employee work performance.
Professional Experience
November 2011-July 2012 Belleville, IL The Law Office of Susan
Parnell Wilson
Receptionist
. General clerical duties
. Scheduling all appointments for the Attorneys
. Open all new client files
. Maintaining the reception area
. Take new client calls, qualify them and add their information into
Amincus
. Collect all payments and add into Timeslips
July 2009-Present Belleville, IL
T.R.'s Place
Bartender
. Assist customers with drinks
July 2008-July 2009 Shiloh, IL
Design On Tap
Kitchen and Bath Designer
. Custom created Kitchen and Bathroom cabinets for clients using 20-
20 Design
. Worked with clients referred to us by General Contractors choosing
Kitchen and Bathroom fixtures
. Was responsible for securing bids and communicating with all
vendors for Kitchen countertops, plumbing and flooring
. Worked with clients using CAD to maximize utilization of their
space in the Bathroom
November 2004-November 2007 Collinsville, IL
DirectBuy
Design Consultant
. Assist members peruse a large quantity of product catalogs for
purpose of ordering items needed to build their homes from ground
up and to fully furnish
. Assist members coordinate colors and fabrics
. Worked with vendors to verify availability of products in stock
. Placed orders for members, follow up later with ship date or any
changes, then notify member of changes or updates
. Assist members with selection of cabinet style and finishes
. Assist members with selection of countertops
. Secured layouts from members and sent selection of countertop to
fabricator for quote
February 2002-October 2004 Swansea, IL Johnny
Mac's Sporting Goods
Manager
. Floor presentation throughout my shifts
. Prepared and deposited all bank deposits for store
. Trained all new employees
. Handled customer concerns and complaints
. Managed inventory control and special orders.
Education
Patricia Stevens College
Associates Degree of Interior Design; June 2008
Program Study included 36 weeks AutoCAD training version 2007
Intro thru Advanced
Basic CAD commands mastered
Isometric detail drawings
Photo Shop
Illustrator
20-20 Design (8.1)
Intern
Ford Hotel Supply Co.
St Louis, MO
Wincon Design & Resource
St Louis, MO
Clubs
Junior Service of St Clair County
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