Human Development Manager

Location:

Brentwood, TN

Salary:

40000/yr

Posted:

April 22, 2013

Contact this candidate

Resume:

***** ******** *** ********, ** *****

CELL 228-***-**** • **************@*****.***

FRANCHESCA GADE

OBJECTIVE

My primary objective is to work with individuals in a recovery therapy, intervention or life skills program.

SUMMARY OF QUALIFICATIONS/EXPERIENCE

BA Applied Behavioral Science

AA Social and Behavioral Sciences

AA History

Completed First Aid/ CPR, AED and EMSA Certifications

Received CA Certified Client Confidentiality and Ethics Training

September 2012 - January 2013 Capital Accounts Brentwood, TN

Executive Director of Client Services

• Developed and Implemented a Client Services program designed to be first response intervention and resolution for client accounts, concerns, questions, and technical difficulties. Responsible for maintaining client relations, business transactions, and account recovery. Maintained online services and online account setup and recovery. Implemented new procedures for receiving, recording, and maintaining, confidential client information, resources, records and data base entries. Maintaining client communication via written correspondence and telephone response. Responsible for new accounts, and account maintenance. Additional duties included past account recovery, new account retention, and new account sales. Included weekly meetings with executive staff and CEO and personally training new staff.

June 2011- August 2012 Interfaith Community Services Escondido, CA

Recreation and Fitness Coordinator- Veteran’s Recuperative Care Program

Developed and implemented a Therapeutic Recreation program designed to enhance social development and healthy behaviors which included: Healthy lifestyles, nutrition, physical exercise, relapse prevention, coping skills, enhancing positive self-image and self-esteem as well as stress management. This also included organizing, teaching, and leading recreation activities and group social outings. Assessment and reporting of progress toward self- established client goals, and weekly file updates. Conducting pre and post assessment of clients. Participation in weekly collaborative meetings with nurse, case workers and resident managers.

January 2012- August 2012 Lights Out Entertainment San Diego, CA

San Diego Area Manager

Managed a team of nine entertainers providing DJ, KJ and VJ Services to multiple establishments and private parties such as weddings and special events throughout the San Diego Area. Maintained all payroll, filing, faxes, copies, tax information, scheduling, and contracts as well as internet, phone and written communications with clients and staff.

May 2007- July 2011 San Diego Community College District San Diego, CA

Student Trustee/ Associated Student President

Worked with thousands of students to promote Community College engagement, advocacy, leadership growth and development and student success. Taught multiple leadership workshops including for other colleges and worked with Disabled Students, Former Foster Youth, Veterans, Cal works, and low income first generation college students. Provided consistent guidance and skill building activities as well as regular conferences for one on one guidance and progress evaluations. Successfully operated and maintained administrative governance processes, budget and resource management and allocation, fundraising, community service projects, and administrative records keeping.

ADDITIONAL EXPERIENCE

Early Childhood Development

Worked in a Licensed Child Development Facility consistently for three years. Completed over 400 hours of training/ teaching work experience. Completed multiple Child Development courses including Lifespan Development, Observations and Understanding Children, as well as Honors courses in Observations and Issues in Early Childhood Development. In addition also have completed 30+ units in relational studies including different facets of Sociology and Psychology, and Social and Behavioral Science.

San Diego Youth Services -Board of Directors

San Diego Youth Services is a nationally recognized, comprehensive non-profit organization that has helped stabilize the lives of more than a half-million young people and their families since 1970. Our programs work to fight the tragedies of homeless youth and youth in crisis. The services we offer are outreach, crisis intervention, counseling and case management. In addition we also offer the following: mental health services, alcohol and drug treatment, adoption services, foster care, kinship care, health education and physical fitness. Some of our programs are after school programs, independent living skills, STARS (Surviving Together, Achieving and Reaching for Success), as well as Prevention & Early Intervention.

MILITARY EXPERIENCE

January 2003 to February 2007 United States Airforce Gulfport, MS

AEROSPACE CONTROL AND WARNING SYSTEMS TECHNICIAN

Providing Airspace control in a mobile combat environment, coordinating Joint Forces Exercises, ensuring classified communications security, and monitoring and identifying theatre air players through radar analysis.

Trained incoming airmen in safety, information security and intelligence protocols.

Supervisory position responsible for training, processing, evaluation, and performance of 30 personnel.

December 1998 to March 2002 United States Navy San Diego, CA

ADVANCED ELECTRONIC WARFARE SPECIALIST

• Operated, repaired, and performed maintenance on electronic warfare equipment. Analyzed and evaluated intercepted radar and intelligence communications.

Operated electronic direction finding equipment, maintained radio frequency transmission systems, as well as read and interpreted electronic block diagrams.

Served in a supervisory position where I was responsible for eighteen sailors including training, division of work hours, as well as responsibilities and performance evaluations.

Worked in SIMA and was responsible for building security, workforce training and development. Created, designed and implemented a universal training program for rate designated maintenance.

EDUCATION

August 2007- June 2011 San Diego Miramar College San Diego, CA

• AA Social and Behavioral Sciences

• AA History

September 2011 to April 2013 Ashford University Clinton, OH

• BA Applied Behavioral Sciences

Employment History References

Interfaith Community Services

Carolyn Hughes- Program Manager for Veterans Recuperative Care

550 W. Washington Ave Ste. B

Escondido, CA 92025

Ph. 760-***-****