Customer Service Medical
Resume:
Jacqueline Quintana
**************@*******.***
SKILLS & ATTRIBUTES:
Interacts well with all levels of personnel and the general public.
Performs equally as well in a team environment or individually.
Completely adaptable within a changing and evolving professional environment.
Courteous and efficient customer service practices.
Excels in a fast paced/multi-tasking environment.
Motivated, dependable, reliable and trustworthy.
Bilingual- English Spanish
MS Word, Excel and Internet
WORK EXPERIENCE:
PREFERRED MEDICAL PLAN MIAMI, FL JAN 2011-JAN 2013
RECEPTIONIST:
Answer 6 line switchboard.
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Greeting visitors
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Maintaining log in sheet.
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Open and sort return mail
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Folded and stuffed envelopes
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Announce visitors to executives.
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EDUCATION:
Everest Institute: Miami, FL Major- Medical Billing & Coding Graduation:
May 2011.
Completed coursework:
Medical Terminology
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Anatomy and Physiology
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Medical Office Management
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Medical Records
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Physician/ Hospital Coding
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Insurance Verification
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Microcomputer Fundamentals
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CMS 1500/ UB92 Billing
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Automated Claims
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Processing Lab
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Collections
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ICD9& CPT-4
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CERTIFICATIONS: OSHA HIPAA HIV/AIDS
EXTERNSHIP:
FLACS OF TEAMHEALTH HOSPITALIST MIAMI, FL NOV-DEC 2010.
Pulled and filed medical records
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Performed insurance verification
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Conducted Billing and Coding procedures
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Called patients to confirm appointment time.
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REFERENCES WILL BE AVAILABLE UPON REQUEST.
Contact this candidate