Organization Development Consultant, Human Resource Specialist

Ms. Leddy is an Organization Development consultant with over 5 years of

experience in human resource support services. With a successful track record of

delivering superior people related initiatives to increase the efficiency and

growth of organizations through techniques such as group facilitation, coaching

and outreach. She has helped drive human resource initiatives across several

industries including the Federal Government, DoD, Transportation,

Commercial/Retail, Security, Healthcare, Mortgage, Telecom and Non profit.

Ms. Leddy graduated from Duke University with a Bachelor of Arts in Public Policy

and Health Policy. Currently, she is providing the most progressive human

resources techniques by obtaining a Masters of Science in Organizational

Development at American University. She is a certified Project Management

Professional (PMP) through PMI; Certified Scrum Master (CSM).

Core Areas of Knowledge and Expertise

Organization Development

System wide Change Management

Project Management

Process Improvement

Strategic Change Communications

Group Dynamics

Positive Change Management-

Appreciative Inquiry

RELEVANT EXPERIENCE

Infinitive, LLC. Facilitating a series of interviews to gather data on the

Client Industry: current state to achieve Fannie Mae's targeted state

Commercial Providing one-on-one coaching with Executives to deliver

Roles: successful change messaging and support to their employees

Principal-Analyst Providing Program Management at Fannie Mae including

developing the integrated master schedule

Timeframe: Creating risk and control thresholds to allow for targeted

04/2012-Present and consistent risk mitigation at Fannie Mae

Developed the process and materials for the post-mortem

procedure of significant issues at TWC

Provided and implemented a re-engineered risk management

process through a series of 5 week stakeholder interviews at

TWC

Developed numerous complex processes for the Mortgage

industry at PHH which involved a series of 12 week interviews

with numerous stakeholder groups

Provided streamlined procedures across PHH's major lines of

business including Cash Management, Vendor Management and

Bankruptcy/Foreclosure to ensure clear and consistent

language regardless of operational differences for audit

purposes

REDJACK, LLC Developed technical communications (fact sheets, brochures,

Client Industry: presentations) for DoD stakeholder audience

DoD/Intelligence Project manager of a team of 14 computer scientists for in a

Roles: Project 2 year $10 M contract with a DoD and Intelligence client

Manager Proposal manager and developer of content for 3 concurrent

Timeframe: DHS proposals for a potential of $10M in revenue

10/2011-04/2012 Successfully provided strategic communications support for

the complete lifecycle of a database implementation and

continuous improvement utilizing agile principles

Provide management expertise for 4 project schedules,

including 3 simultaneous large scale systems deployments

Supported the upgrade of a systems by developing User

Acceptance Testing (UAT) and training

BOOZ ALLEN HAMILTON Managed and oversaw: Organizational change management and

Client Industry: readiness of 14 Beta sites at Veteran's Affairs for a large

ICE, FEMA, VA, MTA scale systems deployment for diverse stakeholders (Hospitals,

MDOT Cemeteries and Benefits Offices)

Roles: Sr. Conducted nationwide in person training and business analysis

Consultant of 14 sites' current processes and provided demonstrations of

the product

Timeframe: Developed strategies and presentations for stakeholders

04/2008-10/2010 involving twice monthly calls to ensure stakeholder

understanding and adoption of the new system to be

implemented,

Interfaced on a regular basis with medical centers in an

advisory role in developing communication and training

strategies for their user population (e.g. creating a "Beta

Site Tool Kit" and conducting regular workshops resulting in

obtaining user adoption of the new system at all healthcare

organizations in the Beta phase

Developed communication strategies for stakeholders:

Regarding project management implementations with duties

including drafting memos and sharing information regarding

software project implementation

Responsible for the transition plan, identified training

needs and communication plan for stakeholders at the 14 Beta

sites which was gathered during onsite observation of

logistics and asset management processes and then during

extensive question and answer sessions

Facilitated and monitored the performance of the project

implementation at a pilot and 14 Beta sites at Veteran's

Affairs for a large scale systems deployment in a health care

environment by utilizing best practices in change management

and software implementations

Advised and coached VA Leadership (VISN Directors to middle

managers across VHA, NCA and VBA) in mentoring their

employees to be "Change Champions for FLITE" for the unusual,

complex and controversial problems that arise in the early

stages of utilizing a recently implemented product

Worked on organizational, business process and systems change

initiatives across Veteran's Affairs largest priority

transformation initiative: large-scale financial and asset

management upgrade

Developed, managed and executed a nationwide communications

workshop for an audience of federal, state and local law

enforcement with ICE

Authored numerous government oversight documents and

congressional reports for ICE

Co-authored a comprehensive assessment of the readiness for

states and territories at FEMA

MACYS MERCHANDISING Worked with Martha Stewart's team to brand and launch her

GROUP product line at Macys

Client Industry: Managed competitive analysis; analyzed and managed receipts

Retail and weekly sales

Roles: Executive Worked with a diverse team of buyers, designers, and overseas

Development vendors to achieve viable product results

Training Program - Advised new hires on systems training, work culture and

Product Asst. presentation skills

Timeframe: 06/2007 Created and maintain product line contracts and costs

- 03/2008

HEALTH POLICY Developed health information technology policy resulting in a

CAPSTONE new state health legislation and hospital policies in

Client Industry: collecting racial information

Office of Minority Presented to directors and Sec. of HHS communicating four

Health months of field research and interviews resulting in passage

NC Senators of a law in the NC State Senate

NC Hospital Assoc Collaborated, jointly with Professors specialized in health

Roles: Project and seven other classmates to create a group research paper

Leader and presentation

Timeframe:

01/2007-05/2007

EDUCATION AND PROFESSIONAL DEVELOPMENT

Duke University, BA in Public Policy

and Health Policy

American University Masters of Science in Organization Development (current)

Graduate Student

Project Management Professional (PMP)

Certified Scrum Master (CSM)

TS Clearance (active)

American University NTL Association Member

Technical/Software Skills

Intermediate User of Microsoft Office Basics of Microsoft SharePoint

(Excel, Word, PowerPoint, Project and Advanced user of Microsoft Visio

Publisher)

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