ROBERT THOMAS
Orlando, Florida 32824
Phone 407-***-****
Cell 407-***-****
*********@*****.***
SUMMARY OF QUALIFICATIONS:
Business-to-Business sales and marketing experience
Licensed Florida Real Estate Agent
Experience Repairing Industrial Equipment
Experience in re-modeling and building repair
Able to operate hand and power equipment of various types
Able to read volt meters and repair electrical problems (220 & 440)
Able to repair plumbing problems
Performed scheduled maintenance work with well-written reports.
Performed daily and monthly inspections of equipment
Strong communication and interpersonal skills
Strong customer relationship builder
Represents products and services in a professional manner
Goal-oriented, productive and thorough
Attention to detail and analytical, with the ability to mufti-task
Possess exceptional organizational and follow-up skills
Proven ability to work independently with no supervision
Excellent Oral and Written Communication skills
Excellent business development
Strong communication, negotiation, and interpersonal skills
Computer literacy in all Microsoft Office programs (Word, Excell, Outlook
and ACT!)
Reads and interprets Blue Prints & measures Take-offs & Field Measurements
Possess exceptional organizational and follow-up skills
BUSINESS DEVELOPMENT, SALES, AND MARKETING:
Recognized for skills in both cross-selling and up-selling
Effectively utilized 1st Act! contact management software and the Internet
for business applications
Prepared and delivered effective sales presentations to groups of decision
makers
LEADERSHIP AND PROFESSIONAL RECOGNITION:
Supervised a staff of up to 20, including recruiting, interviewing, hiring,
scheduling, training, providing work direction, evaluating, disciplining,
terminating, mentoring, and promoting.
Received the Gross Margin of the Year Award in 1999.
Employment History:
9/19/2011-1/23/2013
Century Golf Partners Management, Arnold Palmer Golf (Full Time) Orlando,
FL
Golf Course Maintenance Worker
My duties are in the General maintenance of the Osprey Ridge Golf Course at
Disney World in Orlando FL.
I operated a Toro 4700-D, seven deck mower and other various rough cut
mowers A Toro 3500 Sidewinder rough mower, fairway mowers and I maintained
18 holes and all common areas of the golf course. Cutting the rough twice a
week. Other duties include cutting the fairways, blowing the cart paths,
Landscaping, Light maintenance on the equipment.
12/2009- Present
Independent Real Estate Sales Agent (REALTOR)
Self Employed (Part Time), Orlando, FL
I cold called on clients to list their homes for sale either by walking
door to door, mailings or by phone. I meet with the clients at their home
and presented them a solution to sell their property. I made CMA's to
determined the sell price and suggested marketing strategies to help them
sell there property or to help them sell they're home on a Short Sale or
Foreclosure and to worked with the banks to complete the sale. I completed
all the contracts (Listing or Buying), posted listing for marketing with
the MLS and world wide web-sites and completed necessary paperwork and
coordinated it with the closing company, banks, lawyers, insurance
companies and my office. I followed up on all the procedures to insure a
smooth closing for all my clients.
1/2008-9/-2009
D.O.C. Maintenance Inc. (Full Time)
Facilities Service Technician. (Orlando, FL)
Duties included maintenance, mechanical and electrical repair of all types
of Industrial Equipment and machines. Performed monthly PM's. I have
demonstrated experience in obtaining as well as exceeding company
maintenance expectations with better than average audit scores for every
quarter that I was employed with DOC Maintenance Company. Experience
includes repairing motors, rewiring of machines, replacing mother boards,
timers, breakers and relays, replacing oil seals, micro switches, gears and
drive belts. As well as building repairs such as sheet-rock wall and wall
covering repairs, carpentry, installing, painting, replacing electric
receptacles, wires, switches, fixtures, light bulbs, ballast's, installing
emergency lights, and electrical boxes, Plumbing, repairing or replacement
of toilets, urinals, sinks, faucets, water filters, irrigation piping and
head replacement, restroom repairs and repairing or replacing water
fountains. All building repair, light HVAC, changing air filters, cleaning
coils, masonry, carpentry, replacing ceiling tiles, patching holes in walls
and concrete floors, painting, floor tiling, hanging doors, setting door
locks and hardware, repairing cabinets and drawers and general maintenance
of the buildings.
2-2006-1/2008
KMA Supply, LLC, Orlando, FL.
Self Employed, Sales/Owner/Manager (Full Time)
The company was a Graphic Arts product supply company selling 1,000's of
different consumable products and repair services for industrial equipment.
(business to business) to the printing and related industries. My duties
were to have Account Implementation, Strong communication, professional
presentations, negotiation, and interpersonal skills. and to establish new
accounts. I performed extensive business to business, face to face cold
calling and promoting of products. I uncovered their needs and sold
solutions to fill those needs. I quoted prices of products to maintain
margins, closed the sale, set up delivery times, prepared inventory levels,
trained personal on new products, placed orders and billed out the
products, built relationships, followed up with customers to make sure of
their satisfaction with the service and products. I had a consultative type
approach to selling. I sold press room products and machine repair and
replacement parts, pre-press, chemicals, blankets, inks and electronic
equipment and supplies. I provided strong post-sale support. I demonstrated
excellent business development and technical support skills, measurable
success in attaining goals and career advancement.
3/2004-4/2005
Rustic Exteriors Inc. Orlando, FL. 32811
Outside Sales (Full Time)
A supply and installation company for Stone Veneer products. My duties were
to sell and promote products business to business in a highly professional,
ethical and knowledgeable manner. Including building relationships, cold
calling face to face with nation wide large tract homebuilders, custom
homebuilders, commercial contractors and residential homeowners, Excellent
Oral and Written Communication skills, Strong communication, negotiation,
and interpersonal skills. During my employment with the company I had
doubled the sales volume of products and services. I determined monthly
sales volumes, designed layouts, performed field measurements, performed my
own blue print take-offs, estimated the projects and wrote all proposals.
Closed all my own deals, set up product displays for customers for their
showrooms, bill collecting, and supplied installation information to our
installation crews.
11/2001-2/2003
XPEDX Corp., Minneapolis, MN. 55413 (an International Paper Company).
Account Manager/Sales (Full Time)
A national dealer of the largest major manufacturers of graphics supplies
and paper products selling business to business. My duties as an outside
sales person where to Cover a 2 state territory selling $4.2 million
dollars a year in consumable goods and services to the Printing Industry,
perform face to face cold calling and to have strong customer retention.
Provided ongoing support to current Clients. Have excellent oral and
written communication skills with account implementation and account
management. Uncovered the customers needs, bundle selling, cross-selling,
up-selling and Introducing and selling consumable goods to the end user, I
calculated my own rebates or pre-bates, pricing and inventory levels,
proposed leasing and equipment contracts, prepared complete, accurate and
timely paperwork for sales transactions. I also sold packaging, office
supplies, electronics, chemicals, inks, services and introduced new
Products to the end user. I consistently maintained strong knowledge of all
products, services, promotions and advertising.
1/1998-11/2001
Enovations Corporation, Roseville, MN 55113 (a Fuji Film Company)
Account Manager/Sales (Full Time)
I was an outside Salesperson selling business to business. Covering 2
states and selling $4.5 million dollars a year in consumable goods and
services to the Printing Industry, I received the Gross Margin of the Year
Award in 1999. I uncovered the customers needs introduced new and better
products. Performed demo's of products, Wrote estimates and quoted pricing
and presented the proposal to the customer. The products I sold were
printing plates, films, proofing materials and equipment, packaging, Office
supplies, electronics, capital equipment, chemicals, and services.
Maintained current Customers and cold called for new business. I did my own
pricing with incentives. I came up with different marketing plans to obtain
new business. I worked closely with the manufactures to build great vendor
relationships. I offered technical advice to my customers along with
ongoing training on products.
8/1992 - 1/1998
Anitec/Kodak, Holyoke, MA.
Technical Sales Representative (Full Time)
Anitec was a worldwide company selling to a vast dealer network and to
business to business. Selling printing plates, films, proofing, electronic
equipment and services. I did all face to face and by phone cold calling
for new customers. I have a strong desire to succeed and performed
professional presentations to high-level Executives and organizations. I
grew my business from $ 0 dollars per year to over $ 4.6 Million dollars
per year in 5 years, meeting and exceeding assigned sales performance goals
within the territory covering 4-1/2 States. I played a vital role in
fostering the company's reputation and image and earned the respect of the
dealer community to the point where my products were their first choice to
promote. Of course I established new accounts, had great account management
skills, strong communication, negotiation, and interpersonal skills. My
duties were to uncover the customer's needs and promote new or better
products and communicate my product advantages, features and benefits. I
always provided detailed quotations and R.O.I.'s to demonstrate real dollar
savings for the client. I have excellent oral and written communication
skills. I ordered sample product for performing demos at the customer's
locations. I held training classes at the dealers and at the customer's
locations as well as holding some classes at the local colleges in the
state on products that I sold. I wrote loan agreements, set pricing, set
inventory levels at the factory and at the dealer. I figured my own pre-
bates and re-bates, I built long term relationships with customers as well
as the Dealer Reps. I generated 230 new accounts and have proven long term
customer retention with only 5 lost accounts in the 5 years of service. I
installed all my own equipment and did my own troubleshooting on product
problems. I ensured client, vendor and customer satisfaction with solving
problems for the dealers and the customers with the factory.
Education:
Highland Park High School, St Paul MN. (1969)
St Paul Technical College for Graphic Arts (1975)
Numerous sales and marketing seminars
Licensed Florida Real Estate Sales Associate
Certificates in Dimensions of Professional Selling
Certificates in Advanced Positional Selling
Various Graphic Arts classes at Dunwoody Institute and Lakewood
Community College for Web Press and flexographic printing.
Anitec Technical Services Training Center, Advanced course in Electronic
Imaging Technology