Manager Human Resources

Mayra Cortes ***** SW ***nd Place

Miami, FL *****

305-***-**** (home)

305-***-**** (cell)

**********@***.***

QUALIFICATIONS

* Outstanding communication skills

* Can work well and relate with parents and students of great diversity

* Flexible and adaptable to manpower planning

* Self-motivated and independent; ability to work well without

supervision

* Computer proficient

* Fully bilingual in English and Spanish

EXPERIENCE

GRACE CHURCH OF KENDALL March 2011-present (Office Manager)

. Post weekly attendance and finances on ACS computer program

. Establish communication between Senior Pastor and church members

. Supervise volunteers and employees and report payroll

. Set appointments for Senior Pastor

. Accounts receivable & payable

. Promote all church activities for all departments

. Make weekly e-bulletin

. Maintain web page

HAYES BUSINESS COMPLEX February 2010 - January 2011 (Interim Office

Manager)

* Design and implement office policies

* Establish standards and procedures

* Organize office operations, maintain and replenish inventory

* Supervise office staff and prepare time sheets for payroll

* Set up appointments for clients

* Bill clients using Quickbooks

SOUTH FLORIDA WORKFORCE June 2009 - December 2009 (Career Advisor/Job

Developer)

* Establish relationships with employers and clients

* Advise clients on U.S. procedures for individuals with foreign degrees

* Follow the South Florida Workforce Guidelines for foreigners wanting

to revalidate their degree

* Promote and develop employment opportunities for disadvantaged

applicants

* Demonstrate to employers the effectiveness and profitability of

working with South Florida Workforce's unemployed

* Follow progress of recently placed employees

* Promote on-the-job training program opportunities with employers

* Inform businesses and public about training programs

* Instruct applicants in resume writing, job search, and interviewing

techniques

HOWARD JOHNSON PLAZA HOTEL October 2003 - March 2009 (Human Resources

Manager)

* Established Human Resources Department for newly acquired Howard

Johnson facility in Hialeah Gardens, Florida

* Coordinated benefits package

* Organize and develop in-service training programs for staff and

management to ensure the finest service possible

* Manage all recruitment procedures - in-house and at job fairs

* Process employment applications, promotions, transfers, reviews and

terminations

* Verify references, drug test and background checks on applicants

* Maintain proper and accurate order of all personnel files

* Record all attendance, vacation, FMLA and leave of absences

* Planned and conducted monthly and end of the year employee

appreciation events to improve employee relations

* Prepare, report and file reports for accidents and injuries; work

closely with Worker's Comp Insurance

* Provide clerical and management support to the Accounting Department

for payroll processing

* Provide managerial support to the General Manager

* Assure that management complies with State and Federal Labor Laws

LA PROGRESIVA PRESBYTERIAN and MIAMI CHRISTIAN SCHOOL 1984-2003

(Kindergarten Teacher)

Teach kindergarten and first grade students letters and numbers and how to

read using the phonics system

Assist students through hands the concept and value of math

Took care of classroom environment through colors, classroom set up and

bulletin boards

Coordinated the Summer Readiness Program, making it deficit free and an

asset to the organization

Reduced cost for beginning of the year budget by asking clients to donate

different supplies

Prepared and conducted daily educational programs ensuring that State

Guidelines were adopted

Updated Web Page with weekly news and accurate information

Conduct staff training to lead team to better labor relations

Served as a liaison between parents and administration and mediated

grievances as required

Planned especial events to market school facility throughout the Miami-Dade

Community

Maintained extensive contact with parents through telephone calls, letters,

and classroom activities

Developed new Emergency Contact Cards and Report Cards including new State

Law requirements

Wrote and produced seasonal plays, training students in their parts

Supervised children's volunteers

EDUCATION: B.S. HUMAN RESOURCES AND MANAGEMENT (TRINITY INTERNATIONAL

UNIVERSITY) MIAMI, FLORIDA

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