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Sales Customer Service

Location:
Addison, TX, 75238
Salary:
$40,000
Posted:
April 21, 2013

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Resume:

Obj***

Peter Mark

P.O. Box ******, Dallas, Texas 75355

214-***-****

EMAIL:**********@***.***

SALES CUSTOMER SERVICE

MARKETING TRAINING

SEMINAR HOST SALES MANAGEMENT

Objective: To find a position where I can utilize my strong speaking and writing skills, and my proactive and aggressive

attitude, to result in a mutually beneficial and successful relationship.

My Sales Experience Includes:

Inside Sales Associate: Qatalys: 2012 B2B inside sales, primarily cold-calling owners, Presidents, B & C-Level

executives to sell CRM and other computer related installation and services.

Employer Relations Specialist: M.M.C. Group: 2012 Hired to work on pilot project for Texas Workforce Solutions.

Focused on working directly with employers to hire more candidates, offer better qualified applicants, and to get

employers to take advantage of government programs and subsidies that would improve their bottom line.

Inside Sales: M.M.C. Group: 2010-2011 Hired to work on project for Texas Workforce Solutions at Richardson, Texas

office. Business-to-business, cold-calling sales focusing on Texas Back to Work Program. Inform businesses about

services and benefits of program and identify current and future openings that would qualify for participation. Close deals

with interested clients and explain how to use Work in Texas database and utilize information.

Account Executive: Arrow Magnolia: 2009 Sales & Marketing of industrial chemical products in a business to business

environment (primarily cold-calling)

Act as account executive, prospecting for and developing favorable relationships with new customers to increase revenue

Recommend products and provide solutions and quotes to develop ongoing business development

Regional Account Executive: Your Outdoors: 2008 Sales & Marketing of innovative garden tool systems in business to

business environment (primarily cold-calling)

Sales Manager: Coverall Flooring : 2007-2008 Sales & Marketing of flooring services and products in a business to

business environment (Hotel & Commercial) (primarily cold-calling)

Act as account executive & manager, prospecting for and developing favorable relationships in a new market venture for

the company. Build client base from scratch to increase revenue.

Effectively use time management skills to find new business and insure services meet client needs.

Counsel and recommend products and services based on estimating on-site and through use of architectural drawings

Provide solutions and quotes for client flooring needs and negotiate contracts

Marketing Coordinator: M.A.M. Marketing : 2004-2007 Sales & Marketing services and products in a business to

business environment (Insurance)( primarily cold-calling)

Essentially act as account executive, developing and maintaining favorable relationships with new and existing clients to

increase revenue. Effectively use time management skills to insure services meet client needs. Counsel and recommend

products and services that result in agents seeing more clients and closing more business.

Develop illustrations on current cases that would give agents the best solutions for their clients to offer them a competitive

advantage.

Sales Counselor: United Industries, Spectrum Brands: 2002,2003,2004 Sales of Garden Chemicals to Consumers -

(Contract Position)

Ranked in Top Five in Regional Sales (Region Ranked Number 1 in Nation)

Hosted Product Seminars. Only Top Producers were given these responsibilities.

Trained New Salespeople.

Customer Service Rep: 2001 Management Insights INC.

Screen Applicants for Clients to Qualify for Tax Credit Program. Also Data Entry.

Inside Sales/Customer Service: 1998 - 2001 ASD Systems

Contracted Inside Sales for Various Clients (Sears Tools, Sears Healthcare, Toys ‘R Us, Blair Clothing, Etc.)

Promoted to Asst. Supervisor. Primarily Involved With Problem Solving & Training New Reps.

Sales: Luggage & Menswear Sales: 1995 - 1998 Stock work & Inventory.

Consistently Ranked #1 in Regional Luggage Sales

Initiated & Structured Luggage Dept. to Run More Efficiently. I Was the First Person to Supervise & Run the Department

Entirely on my Own.

Sales: Macy’s Luggage Sales: 1991 – 1995 Stock work & Inventory. Liaison with Buying Dept.

Consistently #1 or #2 in Entire Western Division in Sales Volume.

Department Tripled its Sales Volume & Size Primarily Through My Efforts.

Worked Extensively with Buying Dept. in Prioritizing Top Marketing Opportunities.

Trained New Salespeople in Successful Methods to Continue Established Excellence in Performance.

Other Sales Positions Include:

Outside Sales: Grolier Interstate-Sales of Educational Publications to Consumers. Taught Special Education Programs in

Classrooms.

Sales& Recruiting: Corporate Organizing & Research Services - Recruiting & Placement of Executives

Per Contractual Needs. Interview, Evaluate, & Test Applicants For Client Openings.

Inside Sales/Acct. Mgr.: Union Carbide Corporation, Carbon Products Division- Sales, Account Management, &

Customer Service For Clients In Designated Geographical Territory. Initially Sold Carbon & Graphite Products to

Chemical Industry. (Heat Exchangers, Pumps, Etc.) Later Sold Furnace Linings to Aluminum & Steel Industries.

Promoted to Metallurgical Division. Client Base Involved Increased Responsibility & Greater Dollar Volume.

Education: B.S. In Commerce M.S. Broadcasting

DePaul University University of North Texas

Chicago, IL. Denton, Tx.

Major: Business Management Major: Radio/TV/Film

Minor: Business

All Coursework Complete Thesis in Progress



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