Medical Assistant Customer Service

RACHELLE MODE, MA

**** ****** ****** *** *** ~ Fort Myers, Florida 33907

Cell: 561-***-****

Home: 239-***-****

Email: ********@*****.***

Objective

• I am looking for the greatest opportunity to work and utilize my skills as a medical assistant in both, administrative and clinical areas.

Achievements

• Medical assistant of an accredited Medical Assistant Program accredited by the CAAHEP

Ability Summary

Back Office: Vital signs, Immunizations

Patient preparation

EKGs

Perform Urine and RH test

Assist with sterile procedures, and surgical procedures

Front Office: Phone skills, Electronic patient charts, Scheduling appointments, Check-in and check-out

Great communication and interpersonal skills

English and French

Computer Skills: Key Boarding 45-50wpm

Microsoft Word, Excel, Access, Power Point Internet navigation, typing

EMR experience

Education & Certificate

• Hodges University, Fort Myers, FL

Associate Degree Program, Medical Assistant

Degree Awarded July 2012

• CPR and AED Program

05/2012

• High School Diploma, Miami, FL

American Academy of Pine crest

Diploma Awarded September 2008

Training

• Medical Assistant - Externship

Fort Myers Women’s Health Center, Inc

Fort Myers, Florida

Completed 180 Contact Hours, July 2012

• Working both front and back office, scheduling and answering phone calls, check-in and check-out, taking vitals, EKGs, Immunizations, Injections,

• Administer medications,organizing the exam rooms

• Verifying health insurance coverage, collecting and processing payments

• Assist the provider with any surgical procedures such as D&C, and Pap smear

• Perform urine and pregnancy test, collecting lab specimens

• Clean and sterilize instruments by using the autoclave machine

Employment History

• Wal-Mart Super center, Fort Myers, FL.

Customer Service Assistant

August, 2007 to present

• Kentucky Fried Chicken Corporation, Fort Myers, FL.

Cooking Assistant

December, 2004-June, 2007

• Wendy’s corporation, Fort Myers, FL.

Customer service / Cashier

December, 2003- December 2004

References

Upon request

Contact this candidate