Quality Manager

Machelle Haessler

*** *** ** ** **********@*****.***

Le Claire, IA 52753 563-***-****

Professional summary

Successful Quality Manager with 10 years’ experience in manufacturing quality systems. Strengths

include a self-starter with project management and coordination experience. Dependable, reliable,

excellent communication skills, team builder who takes pride in setting and achieving stretch goals.

Customer stated “highly engaged in the processes and is proactive in approach to quality

improvement/continuous improvement”

EDUCATION

Engineering Technology Bachelor’s Degree Expected Graduation:

2015

Western Illinois University, Moline, Illinois

Associate of Applied Sciences Degree Graduation: 2008

Scott Community College, Davenport, Iowa

Associate of Occupational Studies in the field of Computer-Aided Drafting

Hamilton Technical College, Davenport, Iowa Graduation: 1998

WORK HISTORY

02/09-Present Group O Quality Manager, Group O Corporation Milan, Illinois

• Managed 9 direct reports including Coordinators, Inspectors, Auditors, and a

Technician

• Reduced John Deere Cylinder Division’s PPM from 336 in 2011 to 93 in 2012

• Reduced Overall PPM from 1677 in 2009; 694 in 2010; 562 in 2011 to 383 in

2012

• Reduced JDS-G223 audit findings from 11 majors; 12 minors in 2007 to 0

majors; 2 minors in 2010

• JDS-G223 Lead Auditor/Internal Auditor; maintained all Work Instructions

• Managed the QMS to meet and exceed all JDS-G223 requirements

• Maintained FMEA, Control Plan, and Process Flows

• Conducted weekly Continual Improvement meeting with other managers;

Responsible for Individual and Team projects

• Lean Production Team leader oversaw all employee continual improvement team

members and ideas

• Analysis of paint using thickness gages, hardness tests and adhesion tests

• Created and facilitated on-boarding quality awareness training

• Utilized SAP for looking up prints, inventory, classifications, and packaging

• Created, analyzed and implemented a paperless PC system on the lines for all

part numbers, prints and work instructions

• Implemented a process for ISIR paperwork to ensure effective and efficient

end product

• Investigated and resolved customer inquiries from John Deere facilities

• Restructured non-conforming process to include a clear color coded system

for all production employees

Machelle Haessler 535 2nd Street Place Le Claire, Iowa Cell: 563-***-**** E-mail: **********@*****.***

• Evaluated and provided direction on the implementation of opportunities to

create a more streamlined quality conscious production process; finessing,

masking

• Input supplier change requests into John Deere Supplier Network website

• Member of safety committee; responsible for safety audits

09/02-02/09 Project Coordinator, LeClaire Manufacturing Bettendorf, Iowa

10/04-02/09

• Oversaw schedule on all new projects from design to production

• Set-up new parts, vendors, and BOM’s in Vantage software

• Created, analyzed and implemented an APQP procedure to ensure a seamless

transition to production

• Coordinated with suppliers, customers, and supervisors regarding issues,

delivery schedules, and specifications

• Integrated departmental activities to ensure efficiency and process

repeatability to ensure customer requirements goals were met

• Organized and lead weekly progress meetings

• Reviewed and approved all PPAP documentation prior to shipment

• Analyzed first three production runs of all new product for process

effectiveness

• Quoted new opportunities and reviewed existing parts for cost effectiveness

• Utilized Solidworks and AutoCAD 2006

Quality Assistant/Supplier Quality Coordinator

09/02-10/04

• ISO Auditor Coordinator/ISO Auditor

• Document administrator for ISO 9001

• Key point of contact for ISO 9001 external audits

• Utilized ISO 9001 supplier audit to maintain current supplier and certify new

suppliers

• Inspected product using measuring equipment including CMM, Calipers,

Profilometer, Thread Gages, and Height Gage

• Created all PPAP documentation including FMEA, Control Plan, Process

Flows, ISIR, and Warrant

• Created and Implemented a Supplier Quality and Delivery tracking process

• Input part instruction data into QA Display software

• Managed and maintain customer complaints, issues, concerns and solutions

(Tier 2) including on-site customer visits

• Created and implemented quality position training

11/01-09/02 Full time Homemaker

02/00-11/01 Drafter, Packaging Technologies Davenport, Iowa

• Utilized CADKey, AutoCAD R14, AutoCAD 2000i, and Vellum in creating and

updating 2D drawings

• Worked with engineers and supervisors with reverse engineering

• Chosen as a designer on special projects

Machelle Haessler 535 2nd Street Place Le Claire, Iowa Cell: 563-***-**** E-mail: **********@*****.***

• Maintained and updated original pencil drawings

• Maintained and updated engineering standards utilizing Access

ADDITIONAL RELATED EXPERIENCE

2009 Blackhawk Community College - “You Make the Difference” Management Training

Class

2002 Scott Community College - SolidWorks 3-D Modeling Classes

TECHNICAL SKILLS

Windows XP, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project, Access),

Microsoft Visio, KRONOS HR/Timekeeper, SharePoint, Solidworks, AutoCAD 2000i, CADKey,

AutoCAD R14, Vellum, Navision, Vantage, QA Display, SAP (John Deere), Targit, John Deere

Supplier Network Collaboration, Integra Soft

Machelle Haessler 535 2nd Street Place Le Claire, Iowa Cell: 563-***-**** E-mail: **********@*****.***

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