Supply Chain Customer Service
Resume:
Heather Kilpatrick
*******************@*******.***
Unit 301 535 8th Ave SE – Calgary, Alberta – T2G 5S9
Achievements:
(2012) Nominated RBC Canadian Women Entrepreneurial Award.
(2011) Nominated RBC Canadian Woman Entrepreneurial Award.
(2011) Featured for municipal representation: www.facesoffortmcmurray.com – Heather Kilpatrick
(2011) Featured on reality television show, Dussault Inc.
(2010) Royal Canadian Mounted Police International Anti-Corruption Unit: identification, prevention, strategies and control session.
(2010) Featured in Up Here Business Magazine: May and October.
(2010) Featured in Wood Buffalo Big Spirit Magazine.
(2010) Completed Leadership Wood Buffalo.
Objective:
To pursue a career in a challenging and dynamic supply chain environment that offers opportunities for innovation, progressive growth and improvement.
Employment:
Senior Expeditor
Amec
Calgary, Alberta
Amec Bower Damberger Rolseth (BDR)
November 26th, 2012 – April 10, 2013.
•Co-ordinate project expediting activities to ensure materials and documentation are delivered in line with project schedule.
•Analyze and challenge fabrication schedules.
•Ensure expediting activities are carried out in accordance with Amec policies and procedures.
•Implement project specific expediting procedures that align with Amec Code of Business Conduct and Supply Chain Code of Business Conduct.
•Manage appropriate relationships with suppliers and build effective dialogue.
•Set-up and maintain both electronic and hard copy files.
•Ensure project reporting is updated with latest information.
•Ensure engineering disciplines comply with documentation approval cycles.
•Achieve on-time delivery.
CNRL Horizon - Extraction Plant 24 Project - Trains 3-4
July 30th, 2012 – November 23rd, 2012.
•Review of progress reports and schedules and engage in regular dialogue with the primary supplier, sub-supplier and sub-contractors to ensure they meet the on time delivery of equipment and materials.
•Ensure the supplier maintains progress by means of supplier, sub-supplier and sub-contractor site visits, also utilizing third party expediting services and oversee their performance.
•Ensure submittal by the suppliers of the full purchase order documentation requirements are met, complete with appropriate levels of engineering approvals. Also the review, approval and return of the documentation by the project team to the suppliers by the due dates.
•Maintain and issue of regular reports on progress and any problem areas, including actions taken to resolve these.
•Coordinate with supplier quality surveillance and engineering to ensure their availability to meet the hold, witness, monitor, and review points in the inspection and test plan to ensure the equipment and/or materials meet the specifications prior to a release to ship.
•Coordinate with shipping and logistics and construction to ensure they are aware of ex-works delivery dates to enable planning for shipment.
Information security e-learning certification.
On-line Awareness certification.
Code of Business Conduct certification.
Operational Excellence: Commercial Awareness 1 and 2 certifications.
Project Management Plan Awareness certification.
Essentials of Project Management certification.
Chief Executive Officer
Halo Statuere Inc
Fort McMurray, Alberta
•October 30th, 2007 – October 29th, 2011.
•Developed and maintained corporate process documentation, procedures and training material to ensure a seamless experience for customers.
•Responsible for business/financial/strategic plans, market analysis, sourcing, negotiations and contract award, demand capture and forecasting, inventory assortment, performance of suppliers, (reverse)logistics, IT processes of change and category management.
•Provided direction, guidance, coaching and support to leadership team to drive continuous improvement and compliance in brand and customer service.
•Developed and managed all business stakeholders, international and domestic vendor relationships.
•Responsible for all procurement activities and expedited orders to ensure on-time delivery for retail locations.
•Analyzed weekly reports against inventory strategy and balanced investment in order to react against historical seasonal performances via spend analysis.
•Resolved Canadian Border Services Agency (CBSA), Canada Revenue Agency (CRA) audits and ensured proper Harmonized Tariff Classification for North American Free Trade Agreements.
Vice President
Fort McMurray Food Bank Association
•2008 -2009 (Volunteer).
•2009 – October 30th, 2010.
•Authorized signing authority on bank accounts.
•Developed Service Spend Analysis to enhance donation strategies and opportunities concerning procurement efficiencies.
•Developed Strategic Profit Model against historical financials to accurately document operational leverage costs with future strategies.
•Researched and developed lease-to-purchase agreement.
•Coordinated construction requirements for new building and funding strategies necessary for the completion of.
Executive Director
Fort McMurray Food Bank Association
•October 10th, 2010 – February 24th, 2011.
•Responsible for the successful leadership and management of the organization according to the strategic direction set by the Board of Directors.
•Informed Board of significant risks affecting the development and delivery of programs.
•Prepared proposals to acquire funding.
•Planned and executed annual food drive events including volunteer development.
•Maintained and coordinated website development and other marketing initiatives.
•Developed and distributed press releases for local media.
•Maintained partnerships with community groups and development.
Procurement Specialist
Syncrude Canada Ltd
Fort McMurray, Alberta
•January 8th to August 24th, 2007.
•Managed the Automotive and Mine Mobile commodities.
•Responsible for leading the assigned buying processes and ensuring compliance with business provisions.
•Developed RFQ to final purchase order.
•Negotiated and resolved issues and agreement changes with vendors and end-users.
•Maintained inventory EOQ levels while minimizing stock obsolescence.
•Liaised with vendors to improve then maintain performance levels.
•Led and supported the development of contract procurement strategies.
•Legislation Awareness program completed.
Education:
•Bachelor of Applied International Business and Supply Chain Management (BBA), 2007.
•Supply Chain Management Professional (SCMP)
o Graduation 2013.
•Logistics and Transportation Professional (CITT)
o Graduation 2013.
•Oil Sands Safety Association (OSSA)
o Regional Orientation Program.
o Card # 25008-08.
•Petroleum Safety Training (PST) / Construction Safety Training System (CSTS)
o Completed: August 4th, 2011.
o Certificate # 147893.
•Workplace Hazardous Materials Information System (WHMIS)
o Completed August 4th, 2011.
Volunteering:
•Director of Marketing - The Association for Operations Management (APICS)
November 2012 – Present
•Steering Committee - Women in Supply Chain -The Van Horne Institute
2012 – Present
http://www.vanhorne.info/about_us
•Business Strategist and Planner - Affordable Housing Tower -The Mustard Seed
September 2012 – Present
Calgary, Alberta
o Conduct a commercial business feasibility study.
o Research and study the demographics, consumer profiles, location, traffic flows, types of commercial businesses nearby, etc.
o Supply and Demand Analysis.
o Potential commercial revenue to be identified.
o Recommendation for Mustard Seed business case developed.
•Soup Kitchen - Fellowship Baptist Church
2009 – 2010
Fort McMurray, Alberta
o Served lunch to the homeless.
o Aid in lunch preparation and cleaning of facility.
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