Customer Service Office

Emmanuel Mcgee

**** ** *** *** *** #* Oak Harbor, WA 98277 808-***-**** **************@*****.***

Objective

Looking for a position to be a valueable team member .

Profile

Motivated, personable business professional with multiple skills and a successful 15-year of military professionalism

and discipline . Talent for quickly thinking on my feet Accustomed to handling sensitive, confidential records Obtained

a U.S Government Top Secret Clearance. Demonstrated history of producing accurate, timely reports.

Flexible and versatile – able to learn and adapt under pressure. Poised and competent with demonstrated ability to

easily transcend cultural differences. Able to give and follow orders. Excellent team-building skills. Keeps positive

when in all situations.

Summary of Qualifications

1. 5. 9.

Leadership Computer Savy Teambuilding

2. 6. 10.

Report Preparation Customer Service Accounting/Bookkeeping

3. 7. 11.

Service Orientation Scheduling Front-Office Operations

4. 8. 12.

General Office Skills Inventory Professional Presentations

Management

Professional Experience

Logistics/Storage /Inventory Management and Distribution

1. Design and deliver series of classes to train employees.

2. Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials .

3. Plan, develop, or implement warehouse safety and security procedures

4. Created reports on the whereabouts of vessels moving goods worldwide.

5. Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods

and to issue work assignments.

6. Invertoried multiple goods at the biggest supply point in Iraq for over a 13 month period.

Customer Service/Problem Solving/Finance

1. Oversee front-office operations and provide impeccable customer service.

2. Verify and examine information and accuracy of loan application and closing documents.

3. Develop a friendly atmosphere for a customer-oriented office.

4. Interview loan applicants in order to obtain personal and financial data, and to assist in completing

applications

5. Trained customers on Thrift Savings Plan (TSP) and gave advice and answered questions.

6. Have the knowledge of principles and processes for providing customer and personal services. This includes

customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

7. Communicating effectively in writing as appropriate for the needs of the audience.

8. Compute, record, and proofread data and other information, such as records or reports.

Employment History

US ARMY. – Fort Bragg, NC; Fort Carson, CO; Fort Shafter, HI;

Ammunition Specialist, 2006 to Present

Swinomish Casino - Anacortes, WA

Front Desk and Gift Shop Clerk, 2005

US NAVY – Yokosuka, Japan; NAS Whidbey Island,WA

Disbursing Clerk, 2000 to 2005

Education

ITT TECH – Earth City, MO

Associates Degree in Computer Aided Drafting Design

Emmanuel McGee

GPA: 3.0/4.0

305 Atkinson St Fort Bragg NC 28307 808-***-**** ********.*****@**.****.***

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