Dale A Young

**** ****** **.

Wetumpka, AL *****

205-***-****

absy0f@r.postjobfree.com

FUNCTIONAL SKILL AREAS

Quality Manager, Quality Engineer, Quality Assurance Analyst, Customer Liaison, ISO 9001/TS 16949, Receiving Inspect

COMPUTER SKILLS

Microsoft Office Suite, Access Database, Minitab, CMM software, statistical software, AS/400

EMPLOYMENT HISTORY

Oct 2012 – Present Shiloh Anniston, Al Manufacturing – Stamping & Welding Mig & Resistant Line Manufacture for Honda & Honda Tier II

Quality Manager

Introduced Cut & Etch program to verify weld penetration. I headed up training of existing

We are in process of guiding Shiloh to receive TS16949 certification..

We Developed a new receiving inspection program to improve internal PPM.

We are currently at 25 PPM on supplied parts.

I tracked Customer complaints & help to implement corrective countermeasures.

I implemented a supplier PPAP data base to track supplier PPAP

Compliance with ISO/TS standards for new plant startup

May 2012 – Oct 2012 Hanil USA Tallassee, Al Manufacturing – Brake & Fuel Line Manufacture for Kia & Hyundai

Quality Manager

We have improved the internal lab testing procedure. I headed up repair of existing Lab equipment. . The existing lab was not in use for over 1 years.

We are in process of guiding Hanil to receive ISO 14001 certification, which is on track for Feb.

We Developed a new receiving inspection program to improve internal PPM.

We are currently at 800 PPM on supplied parts.

I tracked Customer complaints & help to implement corrective countermeasures.

We Completed initial 3 & 5 panel responses’ to customer concerns within 24 hrs.

I implemented a supplier PPAP data base to track supplier PPAP

Compliance with ISO/TS standards for new plant startup

September/2009 –April / 2012 CVGA L.L.C., Piedmont, AL

Manufacturing – Welded seat components for the Trucking Industries

Quality Manager

Establish a good working relationship with our customer base (Freightliner, Mack, Volvo)

I improved the confidence level perception that our customer viewed of Bostrom seating.

Guided CVGA through two TS 16949 audits with no major or minor conformances.

When I first arrived within the organization the Auditor was very displeased with the prior efforts

Developed a weld destruct test to ensure welded component integrity.

No weld test in place prior to my arrival.

Implemented a supplier database to send out to top five suppliers to improve the supply quality base.

Data base tracks monthly Quality & Shipping infractions.

I implemented a supplier PPAP data base to track supplier PPAP

Compliance with ISO/TS standards for new plant startup

Trained personnel in computer systems, process auditing, and inspection

Prepared illustrated work instructions for all departments’ assembly, robotic welding, assembly, & sewing operations

May/2006- September/2009 Lear Corporation, Montgomery Al

Manufacturing seats assemblies for Hyundai Motor - Montgomery

Quality Engineering:, ISO 9001/TS 16949, Customer Liaison, Warranty Claims, PPAP Coordinator

Performed supplier quality audits and resolved technical component issues onsite

Handled warranty issues from customer, analyzed, recapture invalid warranty claims,

and contacted suppliers to implement changes to improve valid warranty claims.

Recaptured $57,000.00 on inaccurate warranty issues which were billed to Lear Corporation

Investigated and resolved customer complaints utilizing root cause analysis (6 Panel)

Approved and maintained the PPAP process with over 200 separate component.

Developed Flow and Control plans, and FMEA’s (Failure, Mode,

& Effects Analysis)

• Green Belt & Lean internal training

February/2004 – April/2006 Jay Mid-South, L.L.C., Gadsden, AL

Manufacturing – Welded seat components for Lear Corporation

Quality Manager

Organized receiving inspection of a new facility, containment procedures for defective product

which might be ship by our supply base.

Established measurement system analysis (R&R studies), and calibration programs in

Compliance with ISO/TS standards for new plant startup

Trained personnel in computer systems, process auditing, and inspection

Prepared illustrated work instructions for CMM operation, robotic welding, assembly,

Honda and Hyundai production and quality assurance operations

July/2000-January/2004 New Sabina Ind. Corporation, New Sabina, Oh

Manufacturing Instrument clusters for Honda, Chrysler, Subaru (speedometer)

Quality Engineering:, ISO 9001, Launch Engineer, PPAP Coordinator

Project engineer product launch the ISIR package for Honda

Prepared Chrysler PSO for the PT cruiser

Customer liaison to Chrysler plant (Toluca Mexico)

Controlled design change at the New Sabina plant

Trained quality staff and plant operators in statistical process control methodology

Investigated and resolved customer complaints utilizing root cause analysis

completed 8 D analysis and DOE implementation in response to customer complaints.

Developed new illustrated work instructions, control plans, and FMEA’s (Failure, Mode,

& Effects Analysis)

September/1998 - June/2000 Masco Tech Forge. Fort Wayne, Ind.

Manufacturer / Near-Net Forgings

Quality Manager

Managed quality assurance personnel and corporate quality improvement projects

provided leadership in quality management continuous improvement teams

Trained personnel in SPC, quality operations, and computer utilization

Developed new quality systems maintained ISO 9000 system

Created certification programs for quality analysts, coordinators, and auditors

Monitored Design change implementation between Japan & New Sabina Facitility

Developed automated computer control charting and capability analysis programs

Wrote lab / quality testing programs, analytical procedures, and work instructions

Jan/1971 – Sept/1998 Eaton Forge Division (Marion Ohio) Manufacturer / Forge Division

SPC Coordinator / Trainer

facilitated successful quality improvement / cost reduction team

Performed classroom training in Statistical Process Control for all Eaton Forge Div employees

Created work instructions and standardized operator control charts

Initiated and maintained capability Analysis

Participated in organization and development of customer complaint team

Assisted with organization and implementation of specifications development team

I Setup and implemented Design of Experiments for product & process improvements within the Eaton.

EDUCATION AND TRAINING

Harding High School, Marion Ohio

Marion Technical College 1980 / Associates’ Electronic - Electrical Engineering Degree

Zeiss CMM training

Instructed Basic blue print reading, & Statistics at MTC for three years 1994 ~ 1995

D. O. E. and ANOVA training

Contact this candidate