Customer Service Human Resources
Resume:
CHARLOTTE BEY
Vineland, New Jersey 08360
******@*****.***
ADJUNCT INSTRUCTOR/COORDINATOR/TRAINER/ADMINSTRATOR
Organizational culture and vision Coordinator Business Leadership Policy Poised to Deliver
Effective Strategies Resourceful
Strategic instructor, coordinator and trainer that address today’s students in attaining goals, attracting and
retaining teachers and students while achieving school objectives. Possess the capability to stimulate
learning environments and help students toward achieving their potential.
PROFESSIONAL
PROFILE
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• Enthusiastic, creative, resourceful professional with innate teaching and leadership skills
• A leader who is prepared to provide exceptionally enriching educational experiences.
• Coordinate activities, meetings, and services for community organizations.
• Arrange events such as health fairs, staffing or various services .
• Skilled in both verbal and written communication
• Skilled in public relations and handling complaints.
• Knowledge of Microsoft Office Word and applications, i.e., Excel, Access & PPT.
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PROFESSIONAL
EXPERIENCES
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Adjunct Instructor, (p/t temp) Prism Career Institute, W. Atlantic City, NJ April to Sept. 2007
Adjunct Instructor, (temp) Atlantic Cape Community College, Mayslanding, NJ Sept to Dec. 2005
Adjunct Instructor, (temp) Cittone Institute, Paramus, NJ March to July 2000
• Selected as adjunct instructor to teach material from approved curriculums
• Instructed English Communications, keyboarding and customer service courses
• Instructed Introduction to Computers
• Instructed Microsoft Word, 2000-2003 including power point, access, and excel applications.
• Participated in school retention initiatives and provided timely feedback to students and the
school concerning academics, behavior, attendance, etc.
• Assisted in departmental matters and prepared/administered classroom examinations, including
grading exams and posting grades.
Head Teacher, Kiddie Kollege Preschool, Franklinville, NJ February, 2003 to May, 2005
• Planned, and designed school curriculum.
• Supervised preschool teachers.
• Provided training and professional development opportunities for staff.
• Met with parents and staff to discuss children’s progress.
• Hired and trained new staff Administrative duties, i.e., prepared plans, budget and payroll.
HIV Coordinator/Outreach Worker, (grand funded) Casa Prac Community Center, Vineland, NJ,
2001 to 2003.
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• Scheduled and coordinated public conferences and maintained flexible work schedule in order to
coordinate and attend evening and weekend events.
• Scheduled facilities and services for Casa Prac and outside organizations’ events; maintained
weekly and monthly facility activities calendar updates.
• Provided assistance and information to the Director, staff and outside organizations. Maintained
contact with clients through telephone and written correspondence.
• Explaining the definition, cause, transmission and incidence of AIDS; describing types of
behaviors that put individuals at risk of exposure to AIDS and precautions that reduce that risk.
ADDITIONAL PROFESSIONAL EXPERIENCES
• Youth Counselor (p/t nights) Alliance for Substance Abuse Prevention (ASAP), 2001-2002
CAREER SKILLS AND HIGHLIGHTS
• Focused on students’ learning styles and individual abilities by developing and implementing
effective daily lesson plans.
• Assisted teacher aides with curriculum development and student instructional initiatives as
appropriate.
• Implemented various procedures and processes in accordance with School/College guidelines and
requirements.
• Worked closely with parents to develop strategic partnerships to promote children’s scholastic
success.
EDUCATION AND CERTIFICATIONS
• Doctoral candidate (3rd year) at Walden University online; “Higher Education and Adult
Learning”, expected January 2014 - GPA 3.20 currently. January 2011 to present
• Masters in Human Resources Management, Devry/Keller Graduate School of Management,
Naperville, IL October, 2010 – GPA 3.67
• Bachelor of Science, in Business Education/Office Administration (double major), Florida A&M
University, Tallahassee, FL. August, 1999 – GPA 2.50
• Associate of Science, Business Management, Rutledge College, Fayetteville, NC. 1983
• Certifications: Life Skills Training Program, 2002; NJ Association of Alcoholism & Drug
Abuse, 2003
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