Sales Representative Customer Service

Adebiyi Ajayi (Bee) 403-***-****

*-** **** **** ******** SE, Calgary, AB **********@*******.***

SUMMARY OF QUALIFICATIONS:

• Excellent written and verbal communication skills

• Able to handle customer complaint enquires and request in a professional

manner

• Solid computer skills, knowledge of MS Office,Word, Excel, PowerPoint,

Internet, and E-mail

• Excellent listener who demonstrates sensitivity in meeting customers‘ needs

• Work well independently and can collaborate with team member to generate

positive results

• Friendly and outgoing personality; thrive on making a good impression on

people

EDUCATION:

2010 - 2011 Mount Royal University, Calgary, AB

Certificate in Sales Development

2009 CREB, Calgary, AB

Certificate in Real Estate/ Unlicensed Real Estate Assistant

2008 Bow Valley College, Calgary, AB

Professional Sales Training/ GED

EXPERIENCE:

2009-Present PROGRAM MANAGER/ SALES AND MARKETING

Direct Sales Force, Calgary, AB

• Overseeing, recruiting, and training field sales agents to market, sell and

promote financial products.

• Planning, assigning and directing work, whiles appraising performances.

• Reviewing weekly sales report, addressing customer complaints and resolving

issues.

• Part of a team that develops sales and marketing programs that build brand

loyalty and drive new revenues.

• Member of a department that designs complete end-to-end solutions which

make a difference to customers in a significant and measurable

2007-2009 TEAM LEAD / SALES REPRESENTATIVE

J`W Research LTD, Calgary, AB

• Promotes and sell various products and services inside Malls, Office Towers,

In-Store, Airports and special events

• Ensure that all applications are accurately completed as outlined in J‘W

Research training sessions

• Ensure that all customers are given accurate information pertaining to the

product and services

• Deliver and achieve sales targets as outlined by the Program Manager

• Travel to various locations throughout the week

• Making sure the purpose of field sales representative is achieved on a sales per

hr.

TELEMARKETING

2008-2009 Xentel DM Incorporated, Calgary, AB

• Professional fund raiser

• Selling of event ticket over the phone

• Raising fund for the special need people and underprivileged

• Event marketing and promotions

SALES REPRESENTATIVE

2008-2009 Independent Marketing Inc, Calgary, AB

• Planning and arranging vacation

• Approaching individual on low cost vacation

• Distributions of fliers in the mall, bus stops and any large gathering

• Selling of discount plane ticket to interested customer

FIELD SALES REPRESENTATIVE

2007-2008 Ace1 Advertising, Calgary, AB

• Door to door finding interested individual to sponsor the third world worlds

Children in crisis.

• Raising fund for the country and children at war

• Cold calling to interested people to help children that needs assistance

• Making sure that the interested sponsor know the value of their action

SALES REPRESENTATIVE

Primerica, Calgary, AB

2006-2006 • Canvassing people to buy insurance

• Promoting insurance to potential customer

• Educating people to get insurance on their property and life

• Training new employee

MERCHANDISER/CASHIER

2006-2007 CANADA SAFEWAY LTD. 2006-2008

• Assist client choice of product and services, drawing on ability to retain

product

Knowledge and assess needs

• Friendly and outgoing, excel at making people feel welcome

• Evaluate a customer concerns and deal with conflict in a very constructive

manner

• Experience completing cash, credit and debit transaction with accuracy

• Energetic and willing to put forth effort to impress customers

CUSTOMER SERVICE

STARBUCKS 2006-2007

2006-2007 • Ability to handle multiple assignments in highly pressurized situation

• Proven ability to run a smooth, efficient operation

• Excellent communication and interpersonal skills

• Train and supervise new employee

SALES REPRESENTATIVE/CUSTOMER SERVICE REPRESENTATIVE

PAGER ROLLER COMMUNICATION 2006-2006

2006-2006 • Receive incoming phone calls from clients and companies

• Attend to customer problems and solving them diplomatically to ensure repeat

business

• Dispatch calls to the right departments according to the needs of the caller

• Implement paper work in an efficient and organized manner MULTI LINKS

PROPERTY & REAL ESTATE 2005-2006

OFFICE ASSISTANT/CLERK

MULTI LINKS PROPERTY & REAL ESTATE

2005-2006 • Handled administrative duties such as telephone booking, word-processing,

faxing, photocopying, and filing

• Showed available apartment rentals or property to potential clients

• Arranged documents with high attention to detail to ensure accuracy

• Responsible for assessing the vacant apartment suites to determine what

renovations need to be done before new occupants arrive

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