Sales Insurance

Maricela Saldana

**** * ******** *** 815-***-****

Joliet, IL *****************@*****.***

Skills / Qualifications

1. Telephone skills, verbal communications, microsoft skill, listening, customer focus, organization, handle pressure, supply management

Work Experience

Regional Care Association

Joliet, IL

Front Desk July 2007- March 2013

1. Answer and direct incoming call, or referring inquiries

1. Take detailed phone messages

2. Schedule clinical lab tech

3. Greet patients, visitors, drug representatives

4. Enter end of month data into data base

5. Confirm next day appointments, reschedule appointments

6. Document mail going out

7. Fax and email

8. Help translate for Spanish speaking patients

9. Maintain safe and clean reception area, developed and maintained positive customer relationships through effective communications

Dr. Maria Galant DDS

Joliet, IL

Receptionist February 2007-March 2011

1. Pulling charts and filing

1. Answer phone calls

2. Maintain patient records

3. Greet and schedule patients on telephone and in person

4. Walkout patients, verify procedures completed, collect payment and summit insurance

5. Confirm next appointments

6. Have patient complete paper work and enter all patient information into software

7. Compile end of day deposit information

Dr. Alan Eckman DDS

Joliet, IL

Dental Assistant February 2000- December 2003

1. Clean and prep treatment room

1. Seat patient in the treatment area

2. Pass requested instruments to the dentist during dental procedures

3. Sterilization and preparation of instruments

4. Providing assistance in the office with tasks, as scheduling appointments, record keeping, filing charts, answer incoming calls, bill insurance

5. Assist the dentist directly at chair side

Chicago Jackson Currency Exchange

Joliet, IL

Teller 1997-2000

1. Receive checks, cash, or other negotiable instruments in payment fees or charges

1. Verify amounts and endorsements, issue receipts

2. Take in utility payments

3. Count cash drawer upon opening to verity amount, ensure enough cash is kept in drawer for daily needs by ordering from vault

4. Maintain and accounts for cash drawer and daily transactions reports

Venture Store

Joliet, IL

Cashier 1995-1997

1. Accurately balanced cash drawer after every shift

1. Assisted customers with store and product complaints

2. Maintained cleanliness and presentation of stock room and production floor

3. Computed accurate sales prices for purchase transactions

4. Folded and arranged garments in attractive displays

Education

1. Joliet Central High

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