Manager Sales

Ricardo L. Ocasio

***** ******* **** **., ********* FL 33579 - Home 813-***-**** -

Cell 813-***-****

BILINGUAL MANAGER

Bilingual manager with more than ten years of experience in the retail

industry. Accomplished leader serving and impacting the operations of a

multimillion-dollar organization. Proven ability as an independent

problem-solver. Bilingual in written and conversational Spanish.

Expertise in developing strong relationships with diverse groups.

PROFESSIONAL EXPERIENCE

Executive Assistant Manager

2003 - present

Walgreen's, Tampa, Florida

Responsible for day to day operations of the store and direction of the

work force.

Accountable for improving unit sales and profits.

Develop store employees through orientation, training, establishment of

objectives, communication of rules, and constructive discipline, while

building employee morale, motivation and loyalty.

Maintain accounting records, including expenditures, receipts, accounts

payable and receivable, tax exemptions, and profit and loss.

Manage store general ledgers and ledger reconciliation.

Recommend, direct and attain store and department gross profit, income

budget inventory budget, payroll budget, expense budget, and sales

budget.

Recommend, implement and control Company policies and procedures

designed to identify and minimize profit loss.

Handle accounts and purchase of direct vendors and direct sales.

Control the store's safe and "bank," including cash register readings,

cash withdrawals, cash counts, daily cash reports, cash over and short

records, and other reports related to cash management.

Implement store organization structure through proper hiring and

placement, scheduling of work, assignment of responsibility, and

delegation of authority.

Loss Prevention

2001-2005

Sears, San Juan, Puerto Rico

Develop store employees through orientation, training, establishment of

objectives, communication of rules, and constructive discipline, while

building employee morale, motivation and loyalty.

Conducted surveillance to detect and apprehend shoplifters.

Conducted routine inspections of the facility to maintain physical

security and protection of assets.

Monitored closed circuit television systems.

Enforced company standards as they relate to security and safety

procedures.

Participated in the training of new hire associates in matters of loss

prevention.

Conducted daily, weekly and monthly store audits.

Conducted safety inspections and communicate hazards to key holder on

duty.

Ensured physical security by controlling access of associates and

visitors, along with maintaining visitor control log.

Participated in the store's loss prevention and safety programs.

EDUCATION / LANGUAGE/ SKILLS

University System Ana G. Mendez, Tampa Campus, Completing Bachelor's

Degree in Accounting

General accounting experience in bookkeeping, payroll, accounts payable

and accounts receivable

Experience preparing and filing tax returns/e-file, and experienced user

of tax software.

Pharmacy Technician Certification Board

State of Florida Registered Pharmacy Technician

Food Manager Certification

Military/United States Navy

Foreign Language: Spanish - speaking, reading and writing competency.

In depth knowledge of PC operations and skilled Internet user.

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