Quality Manager / Engineer ISO
Resume:
MICHAEL GANTWERGER * - ** Leonard Street, Richmond Hill
********@*******.***
Ontario, Canada, L4C 0L6
QUALITY PROCESS ENGINEER / MANAGER
An award winning facilitator serving all aspects of quality technical
services support.
U S A Allowed Employment : Green
Card & SSN
SUMMARY :
An outgoing and energetic Quality / Manager / Engineer having extensive
experience in quality implementation, manufacturing and support management
as Lead Auditor in the development and rollout of quick-to-market
manufacturing and technology solutions.
With a background that includes more than 18 + years of ISO 9002, TS16949,
IPC documentation and implementation, he has led numerous CQA Audit
projects, conducted material audits, managed MRP II product tracking and
process control.
His expertise takes in establishing specifications, developing test
procedures and the calibration for all process testing. In his career, he
has performed both operational and end-user training, managed engineering
liaison, provided direct customer contact and support, directed supplier
audits and on site containment.
He created the first Computerized Maintenance Management Service Bureau.
His consistent improvement towards team building has resulted in achieving
national awards that have included The Shingo Prize, Excellence In
Business, Tier 1 Supplier, and ISO 9002 / CQA Certification.
His knowledge and capabilities extends across several fields of expertise,
and he would be an excellent candidate for any Project Management or
Consultative position where the delivery of goods and service is expected
to exceed customer expectations.
Key Strengths:
. Strong administrative abilities and leadership qualities
. Excellent interpersonal skills with clients, stakeholders and co-workers
. Able to maintain high team motivation and meet or exceed performance
expectations
. An exceptional "outside-of-the-box" solution creator for business-
production problems
. Able to define, communicate, and fulfill the project's goals,
synthesizing complex issues into manageable parts
. Effective at organizing multiple projects without losing focus. Able to
work with tight deadlines
. Good communicator of abstract ideas; persuasive; a skilled presenter
. A strategic thinker having a high degree of initiative. Able to devise
and present innovative solutions and practical approaches to business
challenges
. Capable of fostering professional growth through mentoring relationships
with a focus on training and development
. Experienced in delivering quality solutions in a multifaceted environment
. Focused in delivering a positive return on investment and obtaining buy-
in from the customer
. Strong consultative focus. Excels in problem solving environments
METRICS : MS Office Automation, MRPII, CAD, CMMS, SPC,
8D, Setpoint,
TQM, APQP, SMT, ICT, JIT, IPC, Cpk,
Six Sigma, SCADA, PCB Fab,
FMEA, PPAP, MIL STD, ANSI,
TS16949, AS / ISO 900X
Spectrometry, Microscopy,
Electron Analysis, 3D X-Ray Profiling
History :
Quality Process Engineer L3 Communications : NARDA
Microwave
USA / Canada
5 / 2005 - Present
QA ISO 9002 Lead Auditor, MILSATCOM, PCB,Circuits
. Microwave Satellite, X-Band component assembly, OEM supply chain audit
. PCB bonding, inspection, containment and documentation
. Reaction Planning, corrective action and supplier audits
. Process Mapping, Imaging and Analysis
Quality Manager LARCAN Inc., Mississauga, Ont
7 / 2004 - 3 / 2005
. ISO 9001 Implementation / Quality Systems Documentation, QA Training
. Supplier Audit and Work Cell team creation and Reaction Planning
. PCB prototype, diagnostics, production and containment
. VHF / UHF Digital Transmitter manufacturing and installation.
Quality Manager Accurel Systems International
USA 11/ 2000 - 6 / 2004
ISO 9001 Implementation Quality Systems
Documentation, QA Training
. semiconductor, component, IC, wafer analysis, chemical /
electronic analysis
. Emission Microscopy, Ion Mass Spectrometry, X-Ray
Diffraction testing
. Scanning Electron Microscopy, 3D X-Ray Profiling
Quality Supervisor Ford
Electronics / Visteon 1993 - 11 / 2000
PCB manufacturing, SMD/ICT module manufacturing,
prototype engineering. Providing
technical support towards all quality process,
assembly and test procedures. Trained
and supervised inspectors. Established and
documented ISO 9001 procedures, policies
reaction plans and operator instructions.
Performing 8D cause analysis, diagnostic and
engineering change notification to Mexico,
Canada and USA assembly plants.
. Created ISO 9001 teams to support quality manufacturing goals,
productivity, QA coaching.
. Created customer on-line 24 / 7 support, supplier sourcing and
procurement network.
. Converted first QPS cellular manufacturing facility, Toyota /
Mazda Tier 1 Supplier.
Integration Support Manager
Digital Equipment 1989 - 1993
Computer, PCB manufacturing, new application
development. Applied new technologies
towards Power Utilities, Petrochemical,
Automotive, Telecommunications, Aerospace
and Biomedical clients. CSA / UL NEMA, MIL
STD, ISO 9001 compliance.
. Implemented first automated building security system, Chubb
Canada.
. Implemented first imaging data base, Eastman Kodak.
. Implemented first automated blood sampling system, Becton
Dickinson.
- 3 -
HISTORY :
Application Engineer / Regional Manager
Hewlett Packard USA 1983 - 1989
Instrumentation, process measurement
test equipment support center manager.
Serving Geophysical, Mining,
Metallurgical and Education clients. PCB prototype
manufacturing for new OEM test
applications. Joint venture recruiting and support.
. Implemented first Canadian SCADA satellite network, Ottawa,
Ontario.
. Installed first fibre optic ILAN network, Kidd Creek Mines,
Ontario.
. Installed first automated display computer system, Science
North, Ontario.
EDUCATION: Quality Assurance CQA
Eastern Michigan University
Airborne Electronics BSc
Canadian Forces College: RCAF
System Manager SCADA
Hewlett Packard
Pilot single / twin engine IFR
United States Army
Air Traffic Controller
United States / Canada
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