Project Manager Quality Assurance

ANTHONY F. GONZALEZ, II

**** ******** ****** *********, ************ 18015 201-***-**** Email: ********@*****.*** Skype ID: agonz1247

Summary:

Senior Software Business Analyst/Project Lead with 20+ years of experience in software QA

SIT/UAT testing and data infrastructures.

Management of Enterprise Windows containing 150,000+ users and infrastructure device sites

worldwide.

Adherence to HIPPA/GMP/FDA/ Title 21 CFR Part 11 patient, healthcare, drug releases, and

intellectual property.

Provides technical solutions and training to all issues that include proactive notifications, mitigations,

and resolutions.

Adherence to corporate calendar release cycle, team notification, and corporate standards.

Objective:

Obtain an Information Technology Professional Lead opportunity where my more than 20 years extensive

experience in Bilingual Analysis in Project Management (Spanish & English) and Network

Administration that includes Systems Operations and SIT/UAT Application Testing Support &

Quality Assurance to support the information and technical operations needs of the requesting

company. Proficient in Windows Administration including the installation, configuration, and

support of servers and application services. Adept in supporting enterprise cloud web enterprise

applications utilizing, Web Database & Client Server technologies. Project Management of all

project initiatives towards successful immediate completion.

Technical Skills:

Languages Knowledge of .NET/JAVA & PKI infrastructure

security development technologies in

Windows and Novell enterprise environments.

Databases Administration of Oracle 9i/10/11g & MS SQL 2000, 2005, 2008

and IBM Cognos

0/S MS Windows Server 2000/2003/2008 Active Directory;

MS Windows XP to Windows 7/8

MS Exchange 2003 & 2008/SharePoint 2010

Novell NetWare 3 to 6.5 and NDS/Novell GroupWise/

Novell SUSE Linux 6.X and Novell UnixWare 6

Software Microsoft Office 2003/ Office 2007 Professional/

Corel WordPerfect/Lotus 1-2-3/Microprose WordStar

Amicus Attorney and others.

Documentation and Helpdesk Tracking

All Office Professional Versions/Test Track Pro/Peregrine Help

Desk/ClearQuest/HelpStar/Microsoft SharePoint/HP Service Center

Tools & Storage & Communication/Video NAS-EMC and Seagate NAS storage partitioning and allocations.

Conference Twisted Pair and Fiber ST/SC Optic Re-wiring

Rack Setups and Installs

Cisco Call Manager Phone Training

Panasonic, CISCO, and Polycom Video Conferencing

Storage/Backup Software and Imaging

Symantec and Tivoli Enterprise Suites that includes redundancy and imaging

technology as “Acronis” and Cluster/NAS technologies

ANTHONY F. GONZALEZ, II (********@*****.***)

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Work Experience:

BB&T Banking Corporation/DISYS Contractor – Raleigh, North Carolina September 2012 – January 2013

"More than writing checks or making deposits TM

Bilingual User Acceptance Test Analyst

At BB&T Bank Corporation responsible for quality, assurance content review, and testing of SIT/UAT output results related to the banks

Spanish content web site at http://es.bbt.com; which is a mirror image of the banks English site at http://www.bbt.com.

Spear headed review and testing of Spanish content as per business analytics for mobile messaging notification of Spanish Alerts and

Spanish Banking via SMS messaging.

Certified Fluent Linguist Instructor in Spanish and English – written, spoken, and conversational. Recorded test scenarios into HP/ALM

Quality Center Test tracking and TFS Bug Tracking internal client software.

Conscientious of work commitment towards writing test cases and test release plans and review of web content using proprietary WebCATT

application language translation presentation software for the banks information releases.

Persistent written and conversational input on workflow and daily team status meeting.

Pfizer Pharmaceuticals – Collegeville, Pennsylvania November 2010 – January 2012

Working Together for a Healthier World TM

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2 Network Administrator & Operations Support Manager

Migration and Operations support of over 160,000 users worldwide under Windows Active Directory and Novell NDS enterprise networks

utilizing both Microsoft Windows 2003/2008 Windows servers running SQL server 2005/2008 and SharePoint 2007/2010 and IIS presentation

application services which includes traditional and NAS Storage device partitioning and reallocations.

Installed and monitored Microsoft Enterprise Windows Server 2003/2008 and Novell NetWare and UnixWare operating system environments;

includes backend application servers, high availability hardware clustering, communication load balancing, system storage reallocations, server

clustering; creating, deleting, maintaining, editing objects, and security/patch implementations.

Active Directory user migrations, data storage transfers from Novell, SharePoint 2010 reporting. In addition, monitoring of the Clustering of

Novell and Windows registered servers supporting manufacturing were reset and re-established within their monitoring “heartbeat” cycles to

maintain persistent uptimes.

Monitoring, correction, and establishing online services with Pfizer worldwide colleagues needs and equipment infrastructure across their

enterprise load balanced virtual private network. Load balancing included partition and space reconfigurations and confirmation of Novell

dual network segmented servers operating under Novell clustering services. Application Deployment via Novell Zenworks services.

Provide technical leadership and decision making related to all information systems operations related to establish SOX and FDA

manufacturing compliance and network security standards

Provide technical solutions to all issues that include proactive mitigation and team based notification and resolution.

Provide technical documented solutions that include “root cause” and future mitigation preventative planning.

Participant in all engineering meeting work streams as a direct technical contact

Develop and maintain professional client relationships and manage expectations with respect to live dates and other key calendar timeline

expectations.

Verified UnixWare sever command execution via vi editor shell & perl script execution and shell script modifications.

Verified and modified Novell command line server executions in implementing Kaspersky antivirus NLM implementation.

ANTHONY F. GONZALEZ, II (********@*****.***)

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US Census Bureau – Greenbelt, M D

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The census is a count of everyone residing in the United States: in all 50 states, the District of Columbia, Puerto Rico and the Island

Territory Areas every 10 years and is mandated and protected by United States Federal Law.

Quality Assurance Report Analyst -- D ecennial Response Integration System ( DR IS) program M a rch 2010

– October 2010

Developed appropriate methodologies to collect and analyze data for recording the daily results of data captured in the

support of the decennial census. It serves as the frontline for monitoring daily data capture reporting in catching

inconsistent, unreasonable, or correct data from a variety of information sources using Oracle SQL server and IIS services.

Using proprietary database applications and analytical tools, we are resourceful in ensuring the quality of the data that is

recorded daily. In the event of discrepancies, we begin the process of investigating and resolving the issues that may

otherwise go unnoticed and have a permanent effect on the 2010 census. The team is dedicated towards shielding, and

mitigating reoccurrences of any production issues that have been identified as well as being prepared to research

and answer any questions that may arise as part of our data quality analysis

.

Whenever escalations did arise, our team was the point team responsible for recording and notification of other team key team

members and groups. Present daily reports to groups that elicit clear understanding and no doubts in preliminary data studies

.

Spanish Software Test Engineer -- D ecennial Response Integration System ( DR IS) program J uly 2009 –

D ecember 2009

Reviewed Spanish Documentation and translated idiomatic English to Spanish materials both on

p aper and on proprietary voice recognition (IVR) and computer application systems in

p reparation for the national 2010 US Census.

Appraised all Spanish electronic and paper content material questions for complete translation accuracy as well as

evaluated database capturing results online and live agent automated VOIP recording systems handling the data capturing

for the upcoming United States Census Bureau data collection and analysis for year 2010 using Oracle 11g SQL server and

IIS web server services.

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Lincoln Financial Group - Philadelphia, PA

8 June 2008 – December 2008

Senior Software Tester/Release Engineer

A member of Lincoln National Corporation (LNC) is a nationally recognized, full-service financial services enterprise under the

marketing name, Lincoln Financial Group

Represent and Coordinate Release Team with Software and Performance testing to confirm present upgrade functionality

with older Production Release of Saleslogix CRM Migration I nitiative software to support 15,000+ national

financial planners.

Moderate daily conference meetings via phone and WebEx service in assisting executive management with daily project

coordination to meet set calendar release deadlines involving this project and alternate project environmental releases.

Engaged and monitored functional test software releases within Development, UAT, Pre-Production, and Production

environments using Microsoft IIS and SQL 2005 SQL Server.

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10 XL I nsurance – Exton, PA 12 March 2008 – May 2008

Assistant VOIP and Network I T Migration Manager

XL Insurance is the global brand used by XL Capital Ltd.’s insurance companies and underwriting divisions offering property, casualty,

professional and specialty insurance products throughout the world

Assist project manager with all Cisco move coordination. The project involved the consolidation of three separate office

complexes into a new office center to hold over 500 consolidated employees. Employee moves included installation, re-

wiring, and testing of phone and data network segments

Cisco phone training -- classroom and single employee training of all 500 employees. Created training documentation for

instructing employees on the use and adherence to corporate phone standards with use of the new phone system. Tear

down and documentation of Mitel SX-2000 Light phone system for resale.

ANTHONY F. GONZALEZ, II (********@*****.***)

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Wyeth Pharmaceuticals -- Collegeville, PA October 2007 – December 2007

Development Team Support Project Manager

Wyeth is a global leader in pharmaceuticals, consumer health care products, and animal health care products.

The Metastorm project initiative was in direct compliance to Title 21 CFR Part 11 compliance/approval FDA regulatory standards for

monitoring new/existing drug interactions.

Monitored and confirmed all developer team Project Plans were in adherence to Project Milestone Timelines and Business

Requirements.

Ordered QA Development Training Server environment within budget acquisition scope. Coordinated and documented

project meetings. Monitored SDLC releases for eRoom documenting and incorporating into Wyeth environmental releases

under IIS and SQL Server.

Facilitate daily meeting minutes, agendas, calendar release tables, corporate communications to notify of guidelines, and

assured team productivity.

Communicated and planned with accounting and business partners to obtain the required server and infrastructure storage

installed and configured to permit the information technology development team to obtain and install the Metastorm BPM

software and legacy data to permit ongoing recordings of worldwide drug data interactivity storage and retrieval for

worldwide drug trial participant and FDA reviews

Established HP Openview monitoring of hardware and IIS web server front-end software environment to permit persistent

notification of environmental abnormalities and team notifications.

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Bank of America/Mer rill Lynch -- Hopewell, NJ October 2005 – August 2007

Senior Software Release Engineer

Merril l Lynch is one of the world's leading wealth management, capital markets and advisory companies managing

c lients total client assets of almost $2 tri l l ion .

Regarding Sarbanes Oxley Federal ACT (2002). While at Merrill Lynch, the CRM Salesforce system initiative provided for adherence of recording

client financial analyst investment transactional meeting requests for wealth management and Black Rock clients as contributory partners to Merrill

Lynch investments.

Over 2.75 years of experience in Systems Application Analysis and Quality Assurance Testing of CRM and Document

Support Systems on dedicated server and hosted web solutions in the support of 45,000 domestic and international financial

planners.

Experienced in analysis of all phases of software quality assurance, project life cycle; which includes adherence to Master

Test Plans and Test Case Scripts to ensure quality software deployment and management plans are maintained to release

specifications. Expertise in Analysis of Business Specifications and creation of test cases and test scenarios. Validation of

existing and newer application functionality and features to confirm predetermined application functionality outcomes.

Communicated and attended daily meetings with Business Alliance group management to present pre-Production release

plans and test environments for upcoming releases.

Software functionality testing in QA, SIT/ UAT, Pre-Production Release, and Post Production Acceptance, user-application

interface response, application GUI screen layout, application reporting, template reporting, legacy system integration, and

application load and network stress regression testing, confirmation and release notification of business user acceptance

testing, release application documenting for production release and post user group support. This includes the creation of

ClearQuest ticket creation and project coordination for corporate information documenting and departmental notifications.

Coordinate Hosted Salesforce.com Customer Response Management and data Oracle 8/9 and Microsoft 2003 Enterprise

Server using IIS data conversion software testing and rollout implementation in supporting CRM standards for branch

Financial Analysts using Salesforce.com and Fujitsu/Okere software products. Microsoft Windows 2003 Servers using

load balanced segmented networks and Windows XP client imaged software installation, testing, and data validation and

Oracle SQL Plus data script execution maintenance under a mixed heterogeneous Microsoft Active Directory network.

Installshield Express product developer. Proficient in planning, delegation, and tracking pre and posttest activities to

maintain adherence to project release schedule.

ANTHONY F. GONZALEZ, II (********@*****.***)

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Bank of New York Mellon, Jersey City, NJ March 2005 – October 2005

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Web Server Support Professional

S tock Purchase and Dividend Reinvestment Plan Divisions

Provide technical systems administration support for IBM WebSphere application servers and related components.

Monitoring of over 260 WebSphere servers for the firms Human Resources department using IBM HTTP Server (Apache),

MQ Series, and Microsoft IIS under Windows NT in a clustered environment under Windows NT.

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Tek-Systems, Parsippany, NJ March 2003 – March 2005

Network Systems Engineer

At Verizon Wireless coordinated national call center escalations using CDMA, BREW, and SIP protocol technologies.

Extensive experience with large enterprise call center notification and follow up of internal and external (client)

notification.

Sony Electronics assisted with Microsoft Office XP/2000 Product installation and migrations. Application upgrades and

configurations of workstation and server updates. Preformed Oracle SQL and MS SQL testing for SAP development group

for SONY product inventory applications operating as Web based applications using Oracle 8 and MS SQL as database

systems.

Micro Health Care Systems, LLC, Englewood, NJ M a rch 2001 –

I nformation Systems Network Engineer M a rch 2003

Provide Network Consulting services to local clients in the metro New York/New Jersey areas. Specifically supporting

legal and healthcare technology firms with document management and Internet research information access. Worked on

an extensive project to scan and store all case documents filing, pleadings, correspondence, and evidence documentation

for the past five years online using proprietary developed software and maintaining storage in open standard Adobe PDF

format.

REVIVAL HOME HEALTH CARE/OCEAN BREEZE/REGENCY MANAGEMENT

ASSOCIATES, Staten Island, NY

26 March 2001 – February 2002

(AFFILIATED MEMBERS OF STATEN ISLAND UNIVERSITY HOSPITAL)

Information Systems Administrator

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Installation, migration, upgrades maintenance and administration for presently four (4) sites DME/Healthcare in the New

York City metro area.

Prepared, installed, and managed network server, router, and workstation installations. This includes migration from

legacy DOS based Dezine 6.3/6.4 Btrieve Novell 3.12 healthcare billing information and accounting systems to Windows

NT Server/Citrix Terminal Server/MS NT SQL server based healthcare database information system. Management and

direction of remote sites and single employee in Brooklyn, NY.

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DeltaCompuTec, Teterboro, New Jersey August 1998 – March 2001

N etwork Administrator/Systems Engineer

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Migrated networks for Corrugated Paper products, Pitney Bowes Mailing Systems, Delta Corrugated Paper Products,

Malcolm Pirney, Pershing Investments, and Vermont National Life Insurance Company, etc. Direct involvement for

branch and regional office data center builds for St. Barnabas and National Life of Vermont data centers.

Server setup, workstation, switch, and router migration. Preparation of system documentation, bidding proposals, Y2K

studies, etc. Redundant server rollouts preformed for the payroll department of St. Barnabas West Hudson Hospital. This

included network server and router installations within network data centers.

ANTHONY F. GONZALEZ, II (********@*****.***)

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COMTEX, I nc, East Rutherford, New Jersey

A pril 1998 – August 1998

Wiring and Network Telecom Associate

Analog telecomm network wiring puller/install/cross connector; using 568-A/B standards, network wire tester. Small

PBX Mitel/Samsung/Lingo automated attendant installations

PANASONIC COMMUNICATIONS & SYSTEMS COMPANY, Secaucus, N.J.

Senior Systems Support Administrator

Migration of Novell to MS Windows NT workstation/server and MS Windows 95 implementation. Our division was to

develop the WAN for our departments interconnectivity needs on the MECA backbone. Verified and upgraded where

necessary 2500 individual workstation machines as well as installs; independent Windows NT 4.0 servers at each site.

Installation, upgrade, and maintenance of all related Novell 3.X/4.X and MS Windows NT networking software as well as

applications operating under Novell and MS Windows NT NOS’s. including MS Mail/MS Exchange mail packages and

Microsoft SMS management/support products.

Tested and supported in-house developed PASS database system operating under MS Windows and Oracle NT SQL 6.5.

This database contained service and sales information of Panasonic/Quasar/Technics products online. . Ultimately, we also

added the parts order component where authorized servicer’s could order parts 24 hours via credit card processing and

authorization. Upon successfully authorization, servicer’s would receive their orders without human intervention. In this

project, I was the sole tester that verified and supported all functionality of the application written originally in SQL server

6.5 under Microsoft Windows NT 4.0.

Education:

33 Seton Hall University, South Orange, NJ Graduated: BSE Awarded December 1988

34 Paralegal Associates Degree-TBC Fall 2013

Northampton Community College

TBC-March 2013

2 PMP Certification

Contact this candidate