Sales Customer Service

Virginia Olivares Alvizu

***********@*****.*** - 303-***-****

**** ******* ******, ***********, ** 80030

Qualification Summary

International Business Development - Marketing - Sales Leadership

International business executive with 20 years of achievement in business

development, marketing, and sales leadership. Record of devising and

executing strategies to drive international business growth, build client

base, and increase market share positions. Proven capacity to analyze

market and consumer trends, define business opportunities, and penetrate

international markets. Demonstrated ability to build and govern efficient

international distribution networks and supply chains. Strong

understanding of international cultures and values with history of

leveraging cultural awareness to build lasting business relationships.

Fluent in Spanish and conversant in Portuguese.

Areas of expertise:

Business Development - Marketing - Sales Leadership - Sales Operations -

Customer Relationship Management

Strategic Planning - Marketing Strategy - International Business - Direct

Sales - Channel Sales

Supply Chain Management - Distribution - Logistics - Import/Export

Regulations

Nicolet Vascular - Golden, CO 2005 to Present

Vascular division of CareFusion, a global medical technology company with

$3.5B in revenue and approximately 15,000 employees worldwide.

International Sales Coordinator, Medical Equipment

Govern international sales efforts targeting clients in Latin America, the

Middle East, Asia Pacific, Europe, and Canada. Devise and execute go-to-

market strategies to spur new business development. Generate new client

leads and manage sales cycle from lead prospecting through contract

execution and account initiation. Direct post-sale implementation, ensuring

effective international distribution and lead all Customer Relationship

Management initiatives. Represent corporate values, culture, and messaging

in presenting business opportunities to prospective client's senior

decision-makers.

- Delivered more than $1.6M in annual sales exclusively from 6-item product

line, focusing on sales volume, efficient supply chain and distribution

management techniques, and superior customer service to meet and exceed

corporate sales objectives.

- Grew client roster by more than 130 global offices, helping to grow and

diversify revenue streams.

- Built strategic industry relationships to strengthen corporate brand

recognition and preference and promote sales and market share growth;

served as chief contact for Latin America, using language and cultural

expertise to establish trusted business relationships.

- Employed knowledge of U.S. Federal Import-Export Regulations, Anti-

boycott Control Laws, NAFTA, Tariff Codes, and Product Registration

procedures to drive sales operations and spur growth.

- Directed end-to-end management of sales operations, including the

processing of daily Quotations, Bids, Tenders, Sales Inquiries, Purchase

Orders, Collections, and Returns; manage documentation required for

Letters of Credit, Purchase Contracts, and Agreements.

- Generated and delivered required documentation to facilitate region-

specific international sales, including Letters of Authorization, Embassy

Certification, and Apostille, and assisted in global Product Registration

as mandated by each individual territory.

- Partnered with Global Trade to assure fulfillment of anti-corruption

regulations and sound management of embargoed countries.

VIRGINA OLIVARES ALVIZU

303-***-**** - PAGE 2

MacroSystem Video - Boulder, CO 2003 to 2004

Global distributor of video systems and equipment.

Director of International Sales and Marketing

Presided over business development, sales development, and global sales

operations for company's video editing product line, focusing primarily on

new business opportunities in Mexico, Puerto Rico, Brazil, India, and Asia.

Prospected new client leads and converted to sales, directing all aspects

of sales lifecycle. Engaged clients in daily communications to ensure

customer satisfaction and worked with international customs officials to

achieve seamless delivery of client orders.

- Grew sales by $750K, adding 18 new corporate offices to client account

roster.

- Led successful collections efforts of old accounts, securing more than

$900K in payments.

- Helped to direct MacroSystem Video's customer-facing communications,

managing company participation in trade shows, overseeing international

translation of brochures, and creating website content and updates.

Product Manager, Video Security Product Line

Led product management initiatives for MacroSystem Video's video security

product line. Developed new customer accounts while maintaining existing

client base. Supported sales operations through management of customer

phone calls, quotes, and order processing.

- Analyzed market and consumer trends to identify strategies for product

positioning, pricing, and launch.

- Demonstrated product's competitive advantage to prospective clients at

trade shows to generate consumer interest and demand.

Tare7 - Airwalk - Golden, CO 2001 to 2003

Leader in marketing, sales, and manufacturing of action sports and youth

lifestyle products and owner of the Airwalk brand.

International Finance / Logistics Coordinator, Sports Apparel

Directed international finance and logistics initiatives to promote

effective distribution and supply chain functions of Airwalk's Sports

Apparel division. Introduced efficient business operations and ensured

compliance with all regulatory guidelines. Coordinated efforts of parties

throughout the supply chain to best support company sales operations.

Observed and tracked all purchase orders from initial processing through

delivery.

- Led import and export shipment processing and documentation and managed

compliance efforts to facilitate international business development.

- Collaborated with and organized work of licensees, distributors,

factories, forwarders, and U.S. Customs officials to build a streamlined

supply chain which supported and propelled increased business levels.

- Partnered with international attorneys to resolve legal issues and

minimize business disruption stemming from Bankruptcies, Commercial

Samples, and Customs Appeals.

- Analyzed client accounts to issue credit and process payment terms,

including Letters of Credit, wires, and checks.

VIRGINA OLIVARES ALVIZU

303-***-**** - PAGE 3

PSA Security Network - Westminster, CO 1990 to 2001

World's largest electronic security cooperative encompassing more than 200

electronic security systems integrators aligned with over 200 manufacturing

vendor partners.

Director of International Sales and Marketing / Manager, Customer Service

Developed and implemented sales and marketing strategies to grow co-op

memberships and showcase security equipment products to international

clients. Drove sale process from client discovery through account setup and

introduced all company policies and procedures to new and existing clients.

Represented co-op at industry events, in deliberations with prospective

clients and members, and in all training and onboarding efforts for new

members. Served as primary contact for assigned clients, leading account

management efforts and engaging in daily communications with customers,

vendors, U.S. customs officials, and forwarders.

- Generated $3M growth in annual international sales through successful

business development, sales, and marketing strategies.

- Grew co-op membership network by more than 100 clients worldwide.

- Directed communications with more than 250 vendors and distributors to

maintain productive partnerships.

- Administered security training programs across international borders and

represented company at tradeshows and security expositions.

- Created marketing materials, including a Latin American newsletter, to

better engage target audiences.

Professional Development

Dale Carnegie School

Public Speaking and Sales Programs

World Trade Center

Leadership and Management Coursework

CareFusion Global Trade Training Program

Export Business Coursework

U.S. Export Controls Awareness

Bribery and Corruption Prevention

Trade Controls Compliance Certification

Education

Metro College of Denver / Community College of Denver

Associate of Science Degree in Business Administration

Professional Affiliations & Civic Engagement

Hispanic Chamber of Commerce

Member / ALAS Member

World Trade Center

Member

Colorado Special Olympics

Volunteer

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