Customer Service Quality Control

Brian M. Prater

*** **** ******

Prospect, Ohio

740-***-**** (C)

E-Mail: absvie@r.postjobfree.com

Career Objective: Looking to transition from military/government Intelligence Analyst to the private business sector.

Security Clearance: Top Secret/Sensitive Compartmented Information, April 2011 – April 2016

Summary: Nine years of analytical experience using multiple sources of information and cross referencing information

for validity. Experienced providing oral and written presentations at all professional levels from division level to Chief

Executive Officer level and provided assessments on tactical and strategic decisions. Experienced working in high

tempo and extreme environments. Expert in Microsoft Word, Power Point, and Excel. Attending Capella University for a

Masters of Business Administration with concentration on Business intelligence. Received on the job training

experience on numerous intelligence database used by US Intelligence Community and military; quick and adaptive

learner of such database models. Understanding of intelligence methodologies, experienced researcher, and all source

analysis identifying trends and patterns.

Education

CAPELLA UNIVERISTY,

MASTERS BUSINESS ADMINISTRATION CONCENTRATION BUSINESS INTELLIGENCE

GPA 4.0

CURRENTLY ENROLLED

PROJECTED GRADUATION DATE AUGUST 2014

Program Objective: Business Intelligence MBA specialization provides a foundational overview of core business

disciplines and leadership skills with a focus on the statistical methods, modeling tools, and data collection and

reporting techniques used in business intelligence. Specialization topics include management decision theory and

practice; business analytic tools used for data management, cleaning, mining, and reporting; effective presentation

approaches; and ethical considerations associated with the acquisition and use of information.

• Core Courses Completed Grade

- MBA 6004 Foundational Skill Business Leaders A

- MBA 6006 Leading Innovation Global Organization A

- MBA 6008 Economics A

- MBA 6016 Financial Accounting B

- MBA 6018 Data Analysis for Business Decisions

TIFFIN UNIVERISTY,

BACHELORS OF ARTS CONCENTRATION GOVERNMENT AND NATIONAL SECURITY

GPA 3.2

GRADUATED

GRADUATION DATE AUGUST 2014

Program Objective: Government and National Security program reflects the real world of national security. Graduates

are able to analyze, and devise solutions for, problems in national security within the framework of our instruments of

national power and their use within our political/legal and policy context. Graduates will possess a detailed

understanding of the history and culture of other parts of the world and a understand the historical context for current

international security threats that face the United States at home and abroad, and how the United States uses the tools

of state power to protect the vital interests of America.

• Core Courses Completed

- Introduction National Security Studies

- US Diplomatic and Military History

- Research Methods

- International Security

- Intelligence Analysis

Education Continued

NAVY AND MARINE CORPS INTELLIGENCE TRAINING CENTER

INTELLIGENCE SPECIALISTS ANALYST

GRADUATED

GRADUATION DATE NOVEMBER 1999

Program Objective: Navy Intelligence Specialist A School serves as the stepping stone to a naval intelligence career.

The program consists of thirteen training blocks providing instruction on intelligence research database programs,

intelligence analysis tools and models, military platform recognition, imagery analysis, administrative tasking, naval

intelligence writing style and techniques, and a tactical intelligence training scenario as the capstone cumulating all the

intelligence training blocks into one.

• Core Courses Completed

- Naval Intelligence Report Writing and Tools

- Imagery Analysis

- Platform recognition

- Intelligence Analysis and Cycle

- Trends and Patterns

- Tactical Intelligence Scenario

Civilian Experience

INTELLIGENCE ANALYST II

SRC INC

NATIONAL AIR AND SPACE INTELLIGENCE CENTER, FAIRBORN, OHIO

NOVEMBER 2011 – March 2013

• Conducted all source intelligence research on combat aircraft in support of the Air Force Joint Strike Fighter

Program

• Identified specific elements of foreign combat aircraft thru all source intelligence research which included but

not limited to the avionics, weapons configurations, order of battle pulls identifying operational combat aircraft,

conducted database searches for equipment codes, and identified specific dimensions of different combat

aircraft such as wing span, fuselage length, and other dimensions.

• Compiled intelligence research on to established excel database spreadsheet and submitted to government

subject matter expert for approval and worked with numerous combat aircraft subject matter experts to finalize

a approved combat aircraft spreadsheet.

• Loaded combat aircraft specifics into NASIC’s Joint Analytical Database Editor (JADE) for approval and

dissemination as a final product to be published on the NASIC combat aircraft page.

• Used the JADE database to build sub-systems and assemblies for the combat aircraft for use by the Air Force

Joint Strike Fighter personnel.

• Conducted quality assurance check on priority one aircraft assigned to government subject matter experts.

• Completed approximately 41 combat aircraft database profiles for use by the Joint Strike Fighter personnel

and community.

• Conducted operational testing on Nighthawk Editor Electronic Warfare database system.

• Loaded radar and signals data into Nighthawk Editor and tested to ensure real world accuracy.

INTELLIGENCE ANALYST IV

L3 COMMUNICATIONS

JOINT BASE BALAD, IRAQ

SEPTEMBER2009 – JANUARY 2010

SEPTEMBER 2010 – SEPTEMBER 2011

• Served as lone CI Analyst supporting CI operations and force protection operations on Joint Base Balad, Iraq.

• Drafted CI analytical products and conducted intelligence research concerning CI/force protection debarment

packages concerning Iraqi local nationals and third country nationals.

• Conducted CI operations/investigations with Air Force Office of Special Investigations (AFOSI).

• Developed analytical reports and products prioritizing intelligence requirements, research requirements, and

layout of the intelligence product to meet the tactical requirements needed per USF-I Commanding Officers

assigned to Joint Base Balad with minimal to no supervision.

• Provided intelligence assessments to counterintelligence personnel utilizing all source intelligence.

Civilian Experience Continued

SENIOR INTELLIGENCE ANALYST

MANTECH INTERNATIONAL

NAVAL CRIMINAL INVESTIGATIVE SERVICE / FEDERAL BUREAU OF INVESTIGATION, WASHINGTON DC

February 2010 – August 2010

• As lone intelligence analyst conducted trend and indications & warning analysis along with force protection

analysis on over 3000 suspicious incidents using the Guardian Counterterrorism Suspicious Incident System

identifying potential force protection and terrorists threats that might have affected the Navy and Marine Corp

military bases and personnel.

• Drafted force protection analysis and assessments concerning potential terrorist’s incidents in a memorandum

format for the Criminal Investigative Service Multiple Threat Alert Center (MTAC).

• Produced monthly analytical reports on Guardian and eGuardian entries effecting the Department of the Navy

identifying the numbers and types of potential terrorist’s incidents for future trend analysis so potential

vulnerabilities could be identified.

SERVER AND BARTENDER

STEVE’S DAKOTA GRILL, MARION, OHIO

AUGUST 2004 – AUGUST 2009

• Served food and drinks utilizing personal skills and selling skills in order to upsell the product

• Mixed multiple drinks and cocktails from memory and remember regular guests’ preferences.

• Worked there for five years while completing college degree and completing two military mobilizations and

demonstrating a strong commitment, customer service, stamina and the drive to succeed

Military Intelligence Experience

SENIOR INTELLIGENCE REPORTS OFFICER

SPECIAL OPERATIONS COMMAND CENTRAL

CAMP ASALIYAH, QATAR

JULY 2006 – FEBRUARY 2007 (MILITARY MOBILIZATION)

• Authored over 600 intelligence information reports and disseminated those reports at tactical levels throughout

Iraq and Afghanistan.

• Authored 250 intelligence information reports that were disseminated at national levels to the Defense

Intelligence Agency, Central Intelligence Agency, Joint Chiefs of Staff, Joint Forces Intelligence Commands,

and Special Operations Commands.

• Conducted quality control on over 500 intelligence reports.

• Conformed to the Defense Intelligence Agency classified material handling guidelines.

• Evaluated the validity of intelligence sources ensuring credible intelligence to future operations.

INTELLIGENCE SPECIALIST OF THE WATCH

COMMANDER FORCES AIR KEFLAVIK

KEFLAVIK, ICELAND

JANUARY 2002 – JANUARY 2003

• Watch Intelligence Specialist monitoring the Russian Northern Naval Fleet utilizing multiple sources of

intelligence (HUMINT, ELINT, and IMINT) to fuse a tactical and strategic intelligence assessment in support of

COMFAIRKEF’s strategic mission of monitoring and collecting on the Russian Northern Naval Fleet.

• Gathered electronic intelligence signatures. Cross referenced those signatures with the National Security

Agency electronic signature database identifying what platforms carried that form of electronic intelligence.

• Conducted approximately 50 intelligence briefings to senior military personnel in a formal atmosphere

providing the operational activity and assessment on that activity.

INTELLIGENCE SPECIALISTS WORK CENTER SUPERVISOR SCENARIO SUPPORT

NAVAL STRIKE AND AIR WARFARE CENTER

NAS FALLON, NEVADA

DECEMBER 1999 – DECEMBER 2001

• Rewrote the Navy’s Strike Warfare Carrier Air Wing training program which involved surface and air

movements that needed to be organized so certain portions of the scenario was going to be written on certain

days to coordinate with other portions of the scenario.

• Conducted quality control on over 21,000 messages over a two year period concerning the commands training

scenario ensuring all dates, facts, numbers, and intelligence inputs made a viable and accurate real world

intelligence operating scenario and supervised eight personnel ensuring all tasks were completed.

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