Sales Manager

Adam DeSantis

**** ********** ***, ******* ** ***16

Mobile 631-***-****

*********@*****.***

Objective

To use advanced business development, technical, and managerial skills in a

results-oriented environment that encourages ambition and promotes career

advancement.

Highlights of Qualifications

Over five years of multi-unit management experience.

Fifteen years of management experience.

Twenty years of retail experience.

Relevant Skills

Fifteen years of professional PC technical

support/repair/installation/troubleshooting.

Fifteen years experience with telecommunications/internet work.

Twenty years of experience with emphasis on computers.

Web Applications: MS FrontPage 98/2K, Adobe Dreamweaver CS6 and Flash.

Wordpress, Drupal, Joomla!, and SilverStripe content management systems.

Languages: Basic, HTML, and MC68000 Assembly. Experienced with the full

software development lifecycle. Currently learning CGI, Perl, and PHP.

Operating Systems: DOS, Windows 3.x, Windows 95/98/2000/XP/Vista/7/8, Linux

(Ubuntu), OS X, Android 2/3/4.x (Cell Phone), Blackberry 5.X/6/10 (Cell

Phone), and iOS 5/6.X(iPad/iPhone/iTouch).

Support: Experienced in PC/Mac hardware/software installation,

configuration, troubleshooting and providing technical support.

System Utilities: Comodo, Norton, Kaspersky and various other system

maintenance utilities from Microsoft, Symantec, McAfee and other 3rd party

vendors.

General Applications: MS Office, Open Office, Google, Adobe, and Apple

products.

Certification(s): A+

Experience Highlights

3/11 - 4/13

Retail Manager, Verizon Wireless, Smithtown, New York

Consistently achieved sales and profit goals in competitive environments.

Hired, trained, and supervised a staff of up to 15 employees.

Oversaw client relations, new account development, and customer service.

Skilled at diagnosing and repairing personal computers and cellular phones.

Coached staff members on merchandise placement, merchandising standards and

business analysis.

Obtained significant business by delivering presale presentations to

demonstrate new phones.

Chosen to facilitate in store trainings.

10/10 - 1/11 & 1/91 - 3/94

Retail Manager, Radio Shack, Patchogue, New York

Consistently achieved sales and profit goals in competitive environments.

Administered the daily operation of a $1.5 million dollar retail store.

Performed store and loss prevention audits.

Performed hardware and software support and installation.

Skilled at diagnosing and repairing personal computers and cellular phones.

Coached staff members on merchandise placement, merchandising standards and

business analysis.

2/08 - 8/10 & 3/94 - 4/04

Area/Retail Manager, GameStop, Greenlawn, New York

Multi-unit management.

Performed store and loss prevention audits.

Analyzed profit & loss reports on a monthly basis.

Analyzed product mix reports on a weekly and monthly basis.

Administered the daily operation of a $3.2 million dollar retail store.

Hired, trained, and supervised a staff of up to 25 employees.

Plan and execute floor/fixture moves, merchandise placement and

presentation.

Analyzed competitor products and customer requirements.

Coordinated new store openings.

5/04 - 2/08

Area Retail Manager, Waldenbooks, Massapequa, New York

Multi-unit management.

Administered the daily operation of a $1 million dollar retail store.

Coordinated various celebrity book signings.

Coordinated, trained, and launched new customer loyalty program.

Managed floor set process through planning, mapping, clean execution and

timely completion.

Actively seek outside inspiration and apply personal talent to develop and

contribute unique perspectives to the overall display concept.

Awards

. Outstanding Sales Achievement, Patchogue, Radio Shack #2725

Awards for Total Cellular Phone Units Sold - #2 in district for November &

December 2010.

. Outstanding Sales Achievement, Patchogue, Radio Shack #2725

Awards for Exceeding Sales Plan for November & December 2010.

. Outstanding Sales Achievement, Sunrise Mall, Waldenbooks #611

Business to plan for 2004 - #1 in district at +85.01%.

. Outstanding Audit Achievement, Sunrise Mall, Waldenbooks #611

Audit score for 2004 & 2005 - #1 in district at 90% or better.

. Outstanding Sales Achievement, Sunrise Mall, Waldenbooks #611

Awards for Exceeding Sales Plan from July through December for 2004.

. Outstanding Sales Achievement, Green Acres Mall, Software Etc. #1287

Award for Highest Sales per Square Foot in the entire mall for 1999, 2000,

and 2001.

References

Available upon request

Contact this candidate