Customer Service Medical Assistant

CASSANDRA *** W. San Jose, Apt. *** Fresno, CA 937**-***-*** 3684

MONTOYA

************@*****.***

MEDICAL ASSISTANT

Effective Communication

Copying & Faxing

Conflict Resolution

Data Entry (65 WPM)

CPR Certified

Time Management

Behavioral Management

Attention to Detail

Marketing

Snellen Chart

Bookkeeping & Filing

Activity Planning

Phlebotomy

Taking Patient Vitals

Wound Care

Injections

Written Rx’s & Rx Refills

Patient Scheduling

Urinalysis

Audiometry

Instrument Sterilization

Medical Manager Software

Patient Education

HIPAA Compliance

Capillary Punctures

Suture Removal

Strep Screens

Medical Records Management

Electrocardiograms

Interpersonal Skills

Education

Professional Medical Assistant (PMA), Institute of Technology Clovis, CA, 2013

Professionalism Award, Deans List and Perfect Attendance

Associate of Science Child Development, Fresno City College Fresno, CA, 2009

Dean List, CA Child Care Preventative Health & Safety

High School Diploma, CENTRAL HIGH SCHOOL Fresno, CA, 2002

Professional Experience

CHILDREN’S HOSPITAL CENTRAL CALIFORNIA Madera, CA 2013

Medical Assistant Externship

Patient transport, patient health history, intake, remove splints, pull and file charts, make copies, cleaned and

stocked rooms.

INSTITUTE OF TECHNOLOGY Clovis, CA 2012 – 2013

Federal Work Study

Data entry, assist students in the computer lab, label and catalog books, populate atrium (the school library)

PARDINI’S Fresno, CA 2011 – Present

Cashier

Inventory, money management, customer service, take orders and maintain cleanliness

KINDER CARE Fresno, CA 2008 – 2012

Preschool Teacher

Supervise and teach children; instructor in Phonics, cooking and music; plan and implement curriculum, filing and

typing 65 wpm; keep a detailed portfolio on each child; answering phones and communicating with parents,

worked with children with disabilities, marketing, giving tours, ETC.

FRESNO CHAFFEE ZOO Fresno, CA 2007

Service Aid Administration

Customer service, money management, maintain cleanliness

TABLE MOUNTAIN CASINO Friant, CA 2005 – 2006

Hostess

Money management, greet and seat customers, answer phones, take orders, customer Service, bus tables

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