Administrator, Manager, Coordinator

MELANIE JACQUELINE LESTRADE-BLANC

1-347-***-**** ( **********@*******.***

EDUCATION

Baruch College, School of Public Affairs, New York, NY

December 2012

Master of Public Administration

University of the West Indies, Cave Hill, Barbados 2000

Bachelor of Science in Management Studies

University of the West Indies, Mona, Jamaica 1996

Certificate in Business Administration

PROFESSIONAL EXPERIENCE

Research Foundation of the City University of New York, New York

September 2012 - December 2012

GRADUATE ASSISTANT

. Assists two Professors teaching Research Analysis in the grading of

all assignments

Baruch College, New York, New York

February 2012 -May 2012

GRADUATE ASSISTANT: SCHOOL OF PUBLIC AFFAIRS

. Assists Research and Analysis Professors in the grading of all

assignments.

Dominica Social Security, Roseau, Dominica 1988-2010

Senior Compliance Officer: Compliance Department (2004- 2010)

. Ensured that all employers complied with Social Security Regulations.

. Regular monitoring of employers.

. Registration of uninsured persons.

. Provide outreach education on the Regulations.

. Met monthly outcome for signing up and ensuring compliance with

program regulations.

. Managed outreach education for a new program.

. Conducted investigative field visits.

. Managed and supervised the work activities of 11 employees.

SUPERVISOR, CONTRIBUTIONS DEPARTMENT (2003-2004)

. Ensured that all social security contributions were correctly

allocated to recipients.

. Reconciled accounts of employers.

. Supervised and coordinated the work activities of 10 employees.

ACTING MANAGER, AND SUPERVISOR BENEFITS/CLAIMS DEPARTMENT (2001 - 2002)

. Managed the payment of all benefits in a timely manner to the insured

population of Dominica.

. Supervised the work activities of 13 employees.

Junior Clerk, Senior Clerk and Statistician, Benefits/Claims Department

(1988-2002)

. Maintain accurate records of the Department, this was integral to the

overall statistics of the organization detailing the demographics,

type of benefits paid and the duration of benefit period.

VOLUNTEER EXPERIENCE

Kings County Hospital Center, Brooklyn, NY 2011-Present

Volunteer

. I assist in the preparation of physicians' work, on-call and vacation

schedules.

. Prepare payroll timesheets of physicians and clerical officers.

. Provide general assistance which guarantees the smooth operations of

the Pediatric Department.

Kiwanis Club of Roseau, Roseau, Dominica

Member 2003-2010

. Participated in a club that provides dedicated service to the needy

children of Dominica through donations, fund-raising activities, its

annual Christmas party, and many other activities.

. Initiated many fund-raising activities, and provided support to ensure

the Club's continued success.

SECRETARY 2007-2008

. Responsible for the accurate recording of minutes of meetings and

timely circulation of same to Club members.

SKILLS

. Computer skills: Microsoft Office; Word, Excel, PowerPoint, Outlook.

. Ability to work with statistical software SPSS

PROFESSIONAL HONORS/AWARDS

Pi Alpha Alpha July 2012

. Honorary member and awardee of Pi Alpha Alpha National Society for

Public Affairs and Administration.

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