Customer Service Medical Assistant

Cameka Douglas Ricks

**** *. ** **. *** Angeles, CA 90037

Phone: 323-***-**** E mail: ************@*****.***

OBJECTIVE:

To secure a challenging position with a well established organization that will provide an opportunity for continued

professional growth and advancement, while making a significant contribution to the organization in the execution

of its strategic plan.

SUMMARY OF QUALIFICATIONS :

Customer Service Oriented

Excellent Oral and Written Communication Skills

Efficient, Leadership capabilities, Analytical, Committed, Work with a strong sense of urgency

and able to meet deadlines.

EDUCATION:

Harbor Career College Los Angeles, CA

Phlebotomy Technician 2012

American Career College Los Angeles, CA

Medical Assistant 2001

Balboa High School Van Nuys, CA

General Education 1995

Front Office Administrative Skills: Back Office Clinical Skills:

Ms Word, Outlook, Excel, Internet Phlebotomy / Venipuncture

Medical Billing / Collections Procedures Injections

Insurance Coding (ICD 9 / CPT / HCPCS) Urinalysis

Appointment Scheduling 12 Lead EKGs

Alpha Numeric Filing Procedures Capillary / Glucometers

Bookkeeping Vital Signs

Typing 35 wpm / 10 key by touch CPR & First Aid Certified

Punctual Anatomy / Physiology

Medical Terminology Minor Surgical Procedures

Medisoft Snellen Visual Activity Testing

USC Pre K School (Volunteer) Los Angeles, CA

Teachers Assistant 2012 Present

Discuss assigned duties with classroom teachers in order to coordinate instructional efforts. Distribute teaching

materials such as textbooks. Present subject matter to students under the direction and guidance of teachers, using

lectures, discussions, or supervised role playing methods.

Culver & Associates (Externship) Culver City, CA

Phlebotomy Technician 2012

Explain procedures and allay fears and elicit cooperation. Utilized standard procedures for the maintenance of positive patient

identification. Preparing, processing, labeling and storing patient specimens. Gave instructions to patients for proper specimen

collection. Maintain the strictest confidentiality; adheres to all HIPPAA guidelines/ regulations. Conducts self in accordance with

HIPPAA’s employee manual.

Cameka Douglas Ricks

1035 W. 39 St. Los Angeles, CA 90037

Phone: 323-***-**** E mail: ************@*****.***

Healthcare Care Partners Long Beach, CA

Medical Assistant 2005 2010

Responsible for assisting physician with patient treatments, including removing sutures, injections, and EKGs.

Scheduled appointments using in-house computerized charting and followed up with patients, conducted patient

assessments, recording vital signs and medical information. Responded to incoming calls, including conducting phone

triage to determine the necessity of scheduling appointments. Alternated as Prescription Line Coordinator, in charged

with verification of prescriptions statuses and ordering of valid prescriptions from local pharmacies.

References Available Upon Request

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