Lisandra Salazar
Santa Clarita, CA *****
***********@*****.***
PROFESSIONAL EXPERIENCE:
**** - **** ****** ******** ******* Center (RHC Supervisor) Wasco, CA
Office Supervisor / Medical Assistant
• Recruit, hire, and train a highly effective team. Build and manage a professional team capable of
delivering high quality medical care. Identify each staff member has appropriate skills and is
competent in their area of responsibility.
• Manage the facility assuring appearance, cleanliness, safety. Particular emphasis on keeping the
lobby and patient care areas clean.
• Oversees the process of patient registration, triage, examination, treatment, and checking out of
patients.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities
as necessary to ensure appropriate staffing levels are maintained while controlling payroll costs.
• Ensure all patients are greeted and directed efficiently through the registration process.
• Ensure that patients present the appropriate health insurance or assurances of ability to pay.
• Ensure collection of co-payments and/or full amount before patient leaves the office.
• Manage all human resource issues. These issues include, orientation, performance reviews, and
performance feedback
• Ensure nightly accounting of all cash receipts.
• Ensure financial efficiency for the center. This responsibility includes monitoring expenses including
labor, supplies, and services used. Provide weekly accounting of all accounts received, pending, and
outstanding.
• Ensure compliance with policies and protocols. Responsible for compliance in all areas including HR,
OSHA, HIPAA, etc.
• Ensure center has all operational supplies to adequately service the patients.
• Enrolled Patients in health programs such as CHDP, Family Pact, and CDP.
2002 - 2007 Delano Surgical Group Delano, CA
Medical Assistant / Surgical Assisting
• Verifies patient information by interviewing patient; recording medical history; confirming purpose of
visit.
• Prepared patients for examination by performing preliminary physical tests; taking blood pressure,
weight, and temperature; reporting patient history summary.
• Schedules surgeries by making arrangements with the surgical center; verifying times with patients;
preparing charts, pre-admission and consent forms.
• Maintains safe, secure, and healthy work environment by establishing and following standards and
procedures; complying with legal regulations.
• Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
• Ensure that all of the equipment needed for the procedure is properly disinfected and assembled.
• Set up the room by sterilizing and laying out the necessary surgical instruments, hanging clean
curtains and sheets, and prepping solutions for the surgeon.
• Assist the surgeon in suturing wounds, applying dressing, handling tissue, or cutting stitches.
• Assisted in helping the surgeon into fresh gowns and gloves when doing surgical procedures.
• Obtain authorization from Insurances for surgical procedures and weight loss procedures.
SKILLS:
• Bilingual English and Spanish (speak, read, and write)
• Excellent ability to adapt to difficult situations.
• Strong communication skills.
• Detailed oriented
• Leadership skills
• Ability to mutlitask
• Ability to take on and complete multiple projects at the same time
• Motivated
• Take pride in everything that I do
• Ability to make quick decisions in emergency situations
• Possess common sense
• Excellent people skills
EDUCATION:
Associates of Science Degree San Joaquin Valley College Bakersfield, CA
Diploma McFarland High School McFarland, CA
REFERENCES:
Furnishes Upon Request