Bonnie J. McCullough
**** *. ***** #*** ~ Fresno, CA 93726
559-***-**** ~ absoj4@r.postjobfree.com
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OBJECTIVE:
Seeking an Administrative Assistant position with opportunity for growth
and challenge.
QUALIFICATIONS:
. Flexible with demonstrated experience writing, organizing, prioritizing
assignments, and
meeting strict deadlines.
. Effective working with a team or alone with physicians and staff.
. Proficient in the use of Microsoft Office (Word, Excel, Power Point,
Outlook, and Access), Epic EMR, Lantis, Phamis Lastword, Lawson,
MedFlex, Oncochart, Chartscript, and Meditech programs.
. Honest, reliable, creative and hard-working.
EMPLOYMENT HISTORY
06/1999-03/2011 Patient Account Coordinator/Medical
Transcriptionist/Inventory Control
Community Regional Medical Center-Fresno Fresno, CA
. Processed hundreds of insurance verifications each week.
. Obtained authorizations from insurance companies using knowledge of
Radiation Oncology CPT-4 procedure and ICD-9 diagnosis codes.
. Registered new accounts accurately.
. Entered billing information into appropriate accounts.
. Performed audits of technical staff's billing submissions and generated
reports of findings for management.
. Answered phones courteously and directly callers professionally to the
extension needed.
. Worked with referring physician offices and clinical staff regarding
patients' financial and clinical concerns and directed patients to
social worker as appropriate.
. Accurately transcribe reports using Oncochart and Chartscript Systems as
directed by dictating physicians.
. Proofread and edited content as authorized by dictating physicians and
directed reports to the permanent medical record.
. Flagged charts needing dictation to be done for the physicians.
. Maintained medical supply inventory utilizing par-level system. Worked
with Materials Management and suppliers to ensure tems arrived on time.
. Set up new medical supply room from scratch to ensure materials for >300
patients per week were available.
. Special projects and duties included: participation in a focus group
that identified and offered solutions for workflow and teamwork issues
in the department; trained employees; and developed testscripts for the
Oncochart program to ensure the initial program and subsequent updates
were working appropriately and beneficial to departmental needs.
03/2012-08/2012 Care Giver Barbara Robinson Fresno, CA
. Assisted client with activities of daily living. This included:
cooking, cleaning, running errands, administering medication, and
assisting with grooming and hygiene needs.
06/2011-10/2011 Billing Clerk Valley Orthopedic Fresno, CA
. Duties similar to those listed under Community Regional Medical Center.
Also communicated with practitioners regarding appropriate codes for
prosthetics and orthotics, sent claims to billing, and followed up on
partial and unpaid payments with insurance and clients.
06/1996-06/1999 Medical Transcriptionist Saint Agnes Medical Center
Fresno, CA
. Transcription duties similar to those listed under Community Regional
Medical Center.
Volunteer Activities
. Co-Captain of the office's Relay for Life team. This included
recruiting others and setting goals as well as participation at the
event.
. Participant in Team in Training. Raised over $3,000 for the Leukemia
and Lymphoma Society and completed a marathon.
. Involvement with Big Brothers, Big Sisters to include mentoring a Routh
and planning outings.
. Miscellaneous involvement in events that included planning, preparation,
execution, and clean-up.
EDUCATION
AA Liberal Arts Fresno City College Fresno, CA 08/2005