Customer Service Product Development

Blake F. Hill

*** *** *****

Las Vegas, NV *****

702-***-****

*********@***.***

Objective: Interested in a long-range career, sharing and

teaching techniques,

Supervise production, analyze quality and drive

improvements.

Executive Summary:

. Through understanding of Product Development.

. Well -organized and efficient.

. Quickly-teach-procedures and methods.

. Major strengths in planning, problem solving and

communication

. Demonstrate effective leadership skills.

. Able to develop new ideas and processes.

. Able to coordinate all multifaceted tasks involved

in production.

. 25 years successful experience in retail and

wholesale manufacturing

Accomplishments:

Product Development, Strategic Planning.

Expert Sales and management

Jewelry Design

Machinist, tool & die

Master Platinum/Goldsmith

Precious metals waste refining

Class 4 laser welder technician

Titanium casting technology

Wholesale buyer

Experience New Product Development

. Directed production of new product development

utilizing

knowledge of technology and production methods.

. Trained and managed employees and achieved

significant

improvements in their productivity

. Developed operating methods and procedures

designed to

eliminate problems and improve product quality.

. Consulted with engineering personnel relative to

modification of

machines and equipment in order to improve

production and quality.

. Contract vendor, Incorporated in the state of

Nevada

. Oversee the production of custom/special orders

. Executed daily operations of shop production &

manufacturing.

. Executed daily operations of repair shop.

. Checked inventories and ordered supplies, stones,

findings, metals

monitor quality control and customer service.

Education: Gemological Institute of American

Manufacturing and Gemological Studies 1978

Western H. S. Graduate 1978

Highlights: * Trained in all areas of Jewelry

manufacturing.

. Through understanding of the manufacturing

process.

. Skilled at organizing complex projects, defining

project priorities.

and delegating tasks.

Contact this candidate