Customer Service Data Entry
Resume:
Melissa Mills
Satellite Beach, FL 32937
**************@*****.*** - 321-***-**** (cell) 321-***-****(home)
QUALIFICATIONS PROFILE
Skilled and personable Administrative Professional with 10+ years’ providing consistent, approachable Administrative service and full range of office support.
PROFESSIONAL CERTIFICATION
T. Wingate Andrews HS ~ Rowan College, NC~ Accounting ~ Stratford Career Institute ~ GTCC, NC ~ at Villanova University online for Master Certificate in Government Contract Essentials Certificate received February,2011. Certificate in the Mastering Business Skills May 2011; Master Certificate in Advanced Government Contract Management June 2011.
Certifications: Notary Public, Notary Signing Agent
Administration: Provide exceptional support to peers and Sr. Management. Success streamlining office processes to increase efficiency and improve service. Track financial data and accurately process customer transactions. Outstanding communication skills; continuously project a highly professional image.
Customer Service: Serve as initial point of contact for customers, vendors, etc.
Technical Skills: Adept with Microsoft office (word, excel, outlook, scanning, sorting,filing) and other software including accounting etc.
Key Strengths: Excel at developing strong relationships with staff, executives, and clients; strong record creating a positive first impression. Highly organized and conscientious; entrusted by management with confidential manners, adapt quickly to new and evolving environments.
PROFESSIONAL EXPERIENCE
Deighan Financial Advisors, Inc.
47 West New Haven Ave.
Melbourne, FL 32901
November 2008 – March 15 2013 – Company layoff
Title: Administrative Financial Planner
Duties: Process all new Investment's Documents/Subscription Agreements/Broker/Dealer Documents, complete Transfer Request, track financial transactions, create and update investment/income projection charts with excel spreadsheets, communicate with clients both verbally by phone and in person, appointment setter for client meeting via office/phone visit. Proficient in excel, outlook, word, flow charts etc.
Spherion Staffing Agency/Space Coast Credit Union - Long Term Assignment
Melbourne, FL 32925
Title: Administrative and Finance
On - going assignments with Space Coast Credit Union in Melbourne, FL- Feb. 13, 2008 to August 18, 2008
Departments: Accounting, Loan Servicing and Indirect Auto Lending. Reference at Space Coast
Duties: Balance daily ATM and credit card transactions. Auto title registrations, data entry and processing of indirect auto loan applications from dealerships as well as customer service with members and vendors.
Metalcraft of Mayville SE
Greensboro, NC 27409
Title: Office Administrator
Duties: Front desk, data entry, payroll, time sheets, plant management assistant, customer service multi-tasking etc., in charge of all new applicants. Screening, skills testing, drug screens, in charge of local office travel and entertainment, office supplies inventory etc.
Henredon Furniture Ind.
High Point, NC 27260
Title: Office Administrator/Human Resource/Payroll
Duties: Head of Payroll, Sales, Data Entry, A/P, AS400 Program, Front desk, customer service, filing, plant management assistant.
Cadet Uniform Services
Sun Valley, Ca
Title: Administrative/clerical/data entry
Duties: Front Desk, customer service, filing, multi phones, heavy data entry w/AS400 etc.
Consultant Services Inventory Inc.
Salisbury, NC
Title: Inventory Supervisor
Duties: Supervised a team of 5 to 7 inventory audit specialist on a weekly/daily basis to perform a timely and accurate inventory for Revco Drug Stores.
Employed: 1982-1989
*Times away from work were due to stay at home mother
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