Quality Control Assurance
Resume:
FAY SHADLEY-MULLIN
Winchester, VA 22603
*********@*****.***
OBJECTIVES
I am seeking advancement in my career to include broadening my management
experiences in laboratory direction and leadership. I believe my
interpersonal skills, technical expertise, and management experience will
enable me to successfully accomplish the duties and responsibilities of
senior leadership within the laboratory environment, and I would welcome
these opportunities.
EDUCATION
Michigan State, East Lansing, MI
Certification in Managing Biomedical Laboratory Operations
Certification in Molecular Laboratory Diagnostics
Shenandoah University, Winchester, VA
Bachelor of Science in Biology
EXPERIENCE
Present: Microbiology Section Supervisor, Sonic Healthcare, Clinical
Pathology Labs, Winchester, VA
Responsible for the precision and accuracy of the testing within the
department.
Responsible for all regulatory inspections and policies, including
development of technical laboratory procedures and governing policies.
Resolve technical problems and assist clients with test selection.
Manage departmental budget for laboratory personnel and supplies.
Serve as LIS Champion for Apollo implementation for Mid-Atlantic Division.
Utilize strong understanding of quality assurance to implement and monitor
quality control programs.
1996-2009: Microbiology and Molecular Section Supervisor, Piedmont Medical
Laboratory, Valley Health, Winchester, VA
Introduced the first molecular testing in the region for Cystic Fibrosis.
Contributed to Piedmont Laboratories receiving the first ISO 15189
certification in the United States.
Directed the day to day operations of both departments including direct
management of personnel, resource management, quality control and client
interactions.
Obtained multiple years of technical experience and expertise in
Microbiology and Molecular Biology, both in the clinical hospital and more
recently the reference laboratory environment. This includes significant
experience in quality management and process improvement within laboratory
operations, as well as creation and maintenance of new technical procedures
and policies.
Researched and developed new assays for patient testing.
Collaborated with the Marketing department to recruit new customers and
provided technical instruction for other business clients.
Partnered with Winchester Medical Center on LIS project for Triple G, GE
LIS software.
Performed a multitude of tests on various laboratory instrument interfaces.
Assisted various clients with EMR and laboratory orders to ensure proper
utilization of the systems and improve quality.
Served as Staff Education Coordinator, responsible for training and
evaluation of employee technical competencies and scheduling of continuing
education programs.
1994-1997: Medical Technologist, Chemistry and Microbiology, Winchester
Medical Center, Winchester, VA
Performed various clinical testing to analyze patient samples.
Position requirements included working both in a team environment and
independently in an elevated stress environment.
Served as department lead for new LIS and performed staff training.
REFERENCES
Dr Joseph Litten, Technical Director, Winchester Medical Center (540)536-
4220
Marlene Vizyak, Director of Laboratory Operations, Piedmont Medical
Laboratory 540-***-****
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