Customer Service Data Entry

Fabian Galindo

*** *. ******** **. ******* CA. **248

Ph# 310-***-****

Education: North High School Class of 1999 310-***-****

**** *. ***** **. ********, CA 90504

Basic Education. 2yrs Varsity Football, 1yr JROTC.

Skills /

Qualifiers: Over 10 years in customer service, 9 years of Dispatcher background, scheduling, typing, bilingual, computer data entry, filing, accounts payable/claims, office trainer.

Professional

Experiences:

02/2010-05/2010 AeroUnioun, LAX 310-***-****

5625 W. Imperial Hwy. Los Angeles CA 90045

Title: Ramp Agent

Duties: Tie down outbound pallets in warehouse. Set-up equipment. Offload and upload airplanes.

09/2007-07/2008 Polar Air Cargo, LAX 310-***-****

6041 W. Imperial Hwy. Los Angeles CA 90045

Title: Operations Agent

Duties: Prepare load and cargo distribution. Compute weight and balance, and determine the amount of weight to be placed in each compartment or at each station. Consider factors such as Dangerous Good, fuel load, aircrafts structural limits and emergency equipment required. Accomplishes initial pre-flight of aircraft according to flight manuals. Arrange Flight Crew paper work, flight plans, weather, hazmat notification, fuel calculations, weight and balance records and cargo manifest. Check inventory of freight and pallets. Supervise aircraft loading and offloading activities, cargo handling, and restraint.

04/2004-09/2007 Aircraft Service International Group, LAX 310-***-****

5761 W. Imperial Hwy. Los Angeles CA 90045

Title: Operations Agent

Duties: Coordinate and disseminate information concerning flight activity: establish and maintain rapport with flight representatives, pilots, passengers, ground handlers and customers daily: distribute incoming air traffic information to pilots: communicate flight release and fuel load information to appropriate operations: maintain lines of communications with line operations and air carriers though the use of two-way radios, data entry, and filing.

04/2004-07/2004 Evergreen, LAX 310-***-**** Address not available.

Title: Bagroom Agent

Duties: Load containers with passenger’s luggage.

08/2002-01/2004 Globe Ground North America, LAX 310-***-****

7025 W. Imerial Hwy., Los Angeles CA 90045

Title: Dispatcher / Bag room Agent

Duties: Coordinate and disseminate information concerning flight activity: establish and maintain rapport with flight representatives, ground handlers and customers daily: distribute incoming air traffic information to pilots: maintain lines of communications with line operations and air carriers though the use of two-way radios. data entry, filing.

Load containers with passenger’s luggage.

08/2001-04/2002 Swissport Corporation, LAX 310-***-****

5007 W. Imperial Hwy., Los Angeles CA 90045

Title: Dispatcher

Duties: Coordinate and disseminate information concerning flight activity: establish and maintain rapport with flight representatives, ground handlers and customers daily: maintain lines of communications with line operations and air carriers though the use of two-way radios, data entry, filing

10/1999-08/2001 Ontario Aircraft Services, LAX 310-***-****

5701 W. Imperial Hwy., Los Angeles CA 90045

Title: Operations Agent

Duties: Coordinate and disseminate information concerning flight activity: establish and maintain rapport with flight representatives, pilots, passengers, ground handlers and customers daily: distribute incoming air traffic information to pilots: maintain lines of communications with line operations and air carriers though the use of two-way radios, data entry, and filing.

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