Customer Service Medical

Johnny V. Yslas CCMA

**************@*****.*** 559-***-**** 5687 N. First Street Apt. G Fresno, CA 93710

Profile

A Certified Medical Assistant who is willing to do what it takes to help a medical facility bring the

best healthcare possible to its personnel. I graduated with a 4.0 grade point average and recipient of

the Gail Eastep Medical Assisting Award. I am passionate about working in the healthcare field and

know that my excellent clinical and interpersonal skills, along with my dedication to academics,

would make me a great fit in the healthcare environment.

Education

Associate of Arts degree in Medical Assisting- Heald College, Fresno, CA April 2013

President’s List, Director’s List, Leadership Award

Gail Eastep Medical Assisting Award

4.0/4.0 GPA

Phi Theta Kappa Honor Society

St. Agnes Service Guild Volunteer

Specific Job Skills

Conversational Spanish Phlebotomy Procedures Microsoft Suite 2010

Electronic Health Pegboard Customer Service

Records Pharmacology/ Skills

Medical Terminology Dosages Leadership Qualities

Sterilization Techniques Healthcare Typing-50 WPM

Venipuncture Communications CPR Certification

Injections Medical Manager (BLS)

Urinalysis Medical Billing\Coding

Electrocardiography Public Speaking

Work Experience

Medical Assistant (160 hour Externship)

Family Health Services-Madera Community Hospital- Madera, CA

Assisted providers with patient care, collected specimens for testing, vitals, blood draws, patient

ambulation, lab work, urinalysis, EKG’s, patient history, dressing changes, suture removals, answered

phones, performed audio and visual testing, operated centrifuge, ear lavages and used electronic health

record software.

Tutor, Library and Learning Resource Center Assistant

Heald College-Fresno, CA

Tutoring students in college level courses and giving tours to potential students. Everyday office tasks

and duties, updating student databases. Maintaining the high standards of Heald College and giving

typing certifications. Public speaking and answering phones as well as being an In-Class Assistant for

instructors at Heald College. Constantly volunteering in school activities.

Work History

Baker-Warnok Foods\Placement Pros-Madera, CA

Installer\Driver-Tent City Canvas House-Fresno CA

Milkbox\Frozen Foods\Customer Service –Food 4 Less-Madera, CA

Checker\Milkbox\Frozen Foods- Vons- Fresno, CA

Head Unloader\Stocker-Wal Mart-Fresno,CA

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