Project Manager Quality Assurance

Summary

DIRECTED AND MANAGED MULTIPLE PROJECTS, STAFF AND VENDORS

A PMP and TQM certified professional with rapid career progression in the

Computer Information Technology, Management and Consulting fields.

Experience with Portfolio Management and in forming, creating and

promoting from the ground up a Program Management Office (PMO). Wide

experience managing projects and staff. Managed staff varying from 3 to

173 professionals in a large range of industries and technical

environments. Mentored and supported staff. Managed and controlled

major infrastructure, business development and conversion projects.

Communicated effectively with management, business partners, vendors,

peers and staff. Discerned user's needs and requirements. Earned

reputation for inspiring, organizing, and controlling teams to deliver

quality work, on time, and within budget. Included internal checks and

controls for process and system integrity. Kept projects on track and

retained allotted resources.

Portfolio Management PMO, PDDs, RFPs, SOWs, SLAs

Source Suppliers PMI, PMP Certified, PLC, SDLC

Outsourcing and Vendors Curb Project Creep

Projects, Resources and Budgets User Satisfaction

Staffing, Evaluation and Mentoring Current with HW/SW Systems

Areas of strength: Portfolio/Program management, business re-engineering,

benefits realization, strategic/tactical decisions, hiring/mentoring

staff, budget management and overall leadership.

PROFESSIONAL EXPERIENCE

JK Group, 104 Morgan Lane, Plainsboro, NJ, Senior Project Manager

12/2012 - Present

Responsible for the management of the full lifecycle of product

implementation, for both new and existing clients. Oversee the product

development process that enables a successful development and launch of

client's programs and web sites.

. Governed and managed umbrella of web projects for various clients.

Managed customer relationships, vendors and staff

ADECCO, 1 Executive Drive, Somerset, NJ, Consultant

4/2011 - 12/2011

Consultant / Senior Project Manager for Verizon Wireless from 4/11 to

12/11

Managed governance of project portfolio, staff and external customers in

matrix organization.

. Governed and managed umbrella of projects for OnStar / Verizon

Wireless. Managed the customer relationship between OnStar and Verizon

Wireless

. Coordinated and directed across multifunctional lines

New York Life Insurance, New York, NY, Assistant Vice President

1/2001 - 2/2011

Managed project portfolio, staff and vendors in matrix organization with

multimillion dollar budgets.

. Directed Oracle 9i to 10G upgrade throughout the network that increased

speed and reduced errors in the system

. Led the implementation and deployment of Network Access Control (NAC)

System which improved network security

. Controlled installation of Wide Area Acceleration Servers which

improved transmission speed of data for business partners

Formed and created a PMO from the ground up.

. Established and provided consistent standards and tools for managing

projects which resulted in raised efficiencies

. Coached / mentored CVPs, AVPs and Project Managers on how to follow

standards resulting in improved quality and shortened lead time

. Drove consistent project execution process for tracking, reporting and

measuring (metrics) for an increased return on investment (ROI).

Completed 802 projects out of 576 expected to complete in a year,

giving a 1 to1.39 ratio advantage or 39% increase in project completion

productivity

Computer Horizons Corp., Mountain Lakes, NJ, Consultant

4/1998 - 2/2000

Consultant / Engagement Manager for AT&T from 4/99 to 2/00

Managed Y2K conversion of 55 million lines of code in 173 departments

across country. Conversion included Legacy Systems (Online and Batch),

UNIX, Middleware, PCs, Laptops, Internet, Intranet and WEB applications.

. Managed 173 different AT&T managers across country

. Managed 2 different vendors, Information Balance in Canada and Reasoning

in California

. Coordinated and directed across multifunctional lines. Defined budget

and hired staff as needed

Consultant / Engagement Manager for Prudential from 4/98 to 4/99

Managed 5 conversion projects ranging in scope from 616K LOC to 23

million LOC. One project was done at the Millville facility in New

Jersey and the other 4 were done at the Roseland facility in New Jersey.

Conversion included Legacy Systems (Online and Batch), UNIX, Middleware,

PCs, Laptops, Internet, Intranet and WEB applications.

. Hired and directed staff ranging from 3 to 20 professionals

. Managed multiple projects such as tracking inventory, construction,

renovation, testing, implementation and deployment of various insurance

applications across multifunctional lines. Defined budget and kept

budget on track

MS Millennium, Somerset, NJ, Consultant

10/1997 - 4/1998

Consultant / Engagement Manager for Ullico from 1/98 to 4/98

Managed conversion of 6 million LOC for back-end transaction posting.

Project was done at two different sites. Analysis, construction and

renovation were done in our Somerset facility in New Jersey. Testing,

quality assurance and implementation were done in Washington DC.

Conversion included Legacy Systems (Online and Batch), UNIX, Middleware,

PCs, Laptops, Internet, Intranet and WEB applications.

. Managed and directed a staff of 22 professionals, 6 of them at client

site in Washington D.C.

. Defined budget and hired staff

Consultant/Engagement Manager for the Jacksonville Board of Ed. from

10/97 to 1/98

Created mainframe download to server and provided a UNIX based PC access

with update and retrieval capabilities from server to PCs. This was a

teacher student class grading system. Ensured system was compliant.

Project took place in Jacksonville, Mississippi. Conversion included

Legacy Systems, UNIX, Middleware, LAN Servers, PCs and Laptops.

. Managed and directed a staff of 6 professionals, 2 of them at client site

in Jacksonville, Mississippi

. Defined budget and hired staff

American International Group, Inc., New York, NY, Senior Technical

Specialist 11/1996 - 10/1997

Managed production support, maintenance and development of Underwriting

Processing System (UPS). System included Legacy Systems (Online and

Batch), UNIX, Middleware, LAN Server, GUI Interface, PCs and Laptops.

Managed and directed staffs of 5 and 35 professionals in two different

outsourcing firms, ISI in Atlanta and Syntel in North Carolina.

. Reviewed, changed and accepted statements of work from both ISI and

Syntel resulting in budget savings

. Defined budget, hired staff and made recommendations to accept or

decline staff being provided by both consulting firms thereby forcing

improved methods and enhanced operations

. Mandated to outsourcing managers that a project life cycle methodology

be used at all times. No program change was permitted to go in

production without proper quality assurance testing and final signed

approval resulting in increased customer satisfaction

. Influenced and demanded proof of validation, verification and program

correctness from outsourcing groups which improved quality of work

Metropolitan Life Insurance Co., New York, NY, Systems Analyst

3/1990 - 11/1996

Directed a staff of 8 professionals. Managed production support,

maintenance and development of their Metfacs Processing System (MPS).

System was a back-end processing system for all debits and credits coming

in daily into our database. System included Legacy Systems (Online and

Batch), UNIX, Middleware, LAN Server, GUI Interface, PCs and Laptops.

Directed multiple projects such as pre-directory, directory, reformat and

metfacs systems. Helped define budget.

. Initiated and became directly involved in forming a task force to

create a write up on Quality Assurance (QA). This became a book and a

new methodology for Metropolitan Life. It became a book with all

rights reserved, titled: APPLICATION TESTING GUIDE - A GUIDE FOR

PROGRAMMERS. This resulted in bullet proofing all developed systems

and reduced down time

. Sourced, selected and oversaw installation of vendor packages.

Researched, reviewed and accepted software packages for purchase and

installation: VISIO, FLOWCHARTING III, TAO, MS Project, Excel, EMC2, E-

mail, Windows NT and PowerPoint. This resulted in eliminating

unnecessary procedures and increasing productivity

Goldman Sachs, New York, NY, Senior Application Programmer

8/1984 - 3/1990

Managed production support, maintenance and development of Automatic

Payment System (APS). Application was a stock settlement tracking system

that produced payment tickets and kept track of balances in Cash Account

database and Open Item database. System included Legacy Systems (Online

and Batch). Managed and directed a staff of 6 professionals and helped

define budget.

. Managed and developed modifications to Transaction Entry System to meet

needs of multiple internal clients trading on the New York and American

Stock Exchanges

. Converted from Burroughs to IBM the Customer Confirmation

Correspondence, GNMA Clearance, Dividend, Holiday Exchange and

International Shift Quality Systems

. Analyzed vendor software such as LOANET and BLEND to comply with end-

user requirements to develop a new market for stock borrowing and stock

lending. Selected, installed, customized and supported LOANET software

to increase profitability when stock borrowing and stock lending

Unified Information Systems, New York, NY, Senior Application

Programmer 4/1981 - 8/1984

Pinpoint Marketing, Inc., New York, NY, Application Programmer

9/1979 - 4/1981

HARDWARE AND SOFTWARE EXPOSURE

PC: Windows NT, Windows 95, Windows 98, Windows

2000, Windows Vista, Extra, Flowcharting III, Visio,

Workbench, MS Project, EXCEL, PowerPoint, Adobe, Access, Word

Perfect, E-Mail, Remedy, Clarity, SharePoint and Lotus Notes.

WEB/PC: Internet, Intranet, E-Mail, C, C++, VB, JAVA, Solaris, FOCUS,

SAS, Easytrieve, Corba and HTML.

IBM: TSO/ISPF/SDSF, VM, COBOL, COBOL II, IDMS, VSAM, JCL, JOB,

CICS, MVS/XA, SQL, DB2, BAL (Assembler), PL1, RPG, FORTRAN,

GSERV, PROFS, GUI, UNIX and Utilities.

Burroughs: CANDE, WFL, COBOL, DMSII, ISAM, GEMCOS, MCP, NDL, and

Utilities.

Honeywell: COBOL and MSR.

EDUCATION / CERTIFICATIONS

City College of New York, BA, 1979

Albert Merrill School, Certificate, Data Processing - Computer

Programming, 1980

Project Management Institute - PMP Certified # 76533, 2003

Project Management Certificate Program, International Institute for

Learning

Directing, Controlling and Managing Projects, (DCMP), SkillPath

Customer Relationship Management (CRM), SkillPath

Total Quality Management (TQM); Metropolitan Life

OPTIONAL INFORMATION

PMI Member since 2002

Foreign Language Fluency: Spanish

Lee R. Velasco

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