Insurance Medical

Location:

Posted:

April 18, 2013

Jeanette Woehrle

Career Objective: Professional, reliable, and courteous administrator seeking a position of a medical

receptionist, in an established organization, that will enable me to contribute my

professional experience with daily opportunities to make the patient’s appointment simple

and stress free.

Qualification Summary:

• More than 10 years as a receptionist in a health care setting

• Interfaced frankly with varied populace of patients

• Strong ability to work well under pressure and be accurate and efficient

• Ability to work independently as well as in a team of health care professionals

• Ability to keep record of patients according to the required systems

• Skilled at answering phones, scheduling appointments, registration, back up for check

in and check out & insurance verification

• Excellent phone and communication skills

• Bilingual English and Spanish

Experience: Texas Pulmonary Critical Care and Sleep Consultants Ft. Worth, TX 2001 – Present

Receptionist: Responsible for greeting patients and agency visitors, directing all people to

the appropriate locations. Register patients according to agency protocols using Electronic

Medical Records and Electronic Health Records applications. Handle incoming calls and

respond to queries in a warm and professional manner. Coordinate new patient intake for

pulmonary and sleep disorder evaluations. Communicate with the physicians and the

medical support staff to insure proper scheduling for follow up visits, test and results.

Verify insurance eligibility and request referrals as needed for scheduled patients. Maintain

and update patient’s insurance and demographic information upon patient arrival. Respect

and maintain privacy of agency clients, assuring client confidentiality at all times. Collect

fees according to protocol and insurance guidelines upon patient departure. Prepare and

balance daily financial registers and submit all forms and fees to the fiscal department.

Communicate with bookkeeping staff to gather information on current patient’s accounts.

Assure readiness of the reception area, opening and closing the building at the designated

time and having all front desk services fully operational at the start of business hours.

Education: W.E. Boswell High School Ft. Worth, TX 1981

American School of Business Shreveport, LA 1993