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Customer Service Medical Assistant

Location:
Orlando, FL, 32812
Salary:
13.00
Posted:
April 17, 2013

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Resume:

NADEGE ANDERSON

321-***-****

abskak@r.postjobfree.com

PROFESSIONAL PROFILE:

§1 High Attention to Detail

* ******* ******** & Relations

* ******* *********

* ***** *****

* ***’s

** ******* *esting

11 Phlebotomy

12 Immunizations

13 Injections

14 Nebulizer Treatments

15 Capillary Puncture

16 Patient Triage

17 EMR Systems

18 Instrument Sterilization

19 Urinalysis

20 Supply Inventory

21 Dispense Oral Medication

22 Billing & Coding

23 Typing 50 WPM

24 OSHA & HIPPA

25 Knowledge of Various Insurances

26 Team Player

27 Strong Communication & Organizational Skills

28 Task Oriented & Highly Motivated

29 Able to Prioritize Workload

30 Ability to Complete Tasks in a Timely Manner

31 Bilingual, English, French and Creole

PROFESSIONAL EXPERIENCE:

February 2013 – current Centre for Family Medicine (Florida

Hospital)

Certified Medical Assistant (Contract Assignment)

32 Injections, EKG’s, vitals, and vaccinations

33 EMR systems, EPIC and HyperSpace

August 2011 – November 2012 Rosen Medical Center ; Orlando, FL

Certified Medical Assistant

34 Assisted Physicians with minor procedures, Colposcopy, Biopsy, Pap Smear and

pelvic examinations

35 Performed phlebotomy, staple removals, IUD insertions/Removal, sterile wound

care, injections, vaccinations, ear irrigations, Echocardiograms, nebulizer treatments,

Insulin injections with proper techniques, measurements, units witnessed by the

Doctor or a nurse

36 Assisted with minor suture removal and dispensed medications

37 Interviewed patients, measures vital signs, such as pulse rate, temperature, blood

pressure, weight, and height, and records information on patients' charts.

38 Prepared treatment rooms and patients for examination and ensured instruments were

cleaned and sterilized

39 Inventories and orders medical supplies and materials.

40 Responsible for giving injections or treatments and performs routine laboratory tests.

41 Scheduled appointments and makes follow up phone calls to patients.

42 Performed administrative tasks, completed appropriate client company and OSHA

regulated forms, and provided assistance at front desk.

43 Keyed data into computer to maintain clinic and patient records.

44 Performed Triage Calls, scanned medical records into Computer, Check In & Check

Out Window, and verified Insurance/Create Referrals for Specialists

October 2009 – August 2011 Grand Villa Senior Living

Orlando, FL

Medication Technician

45 Verified identity of patient, records name of drug, dosage, route, and time

administered.

46 Presented medication to patient.

47 Responsible for taking vital signs or observes patient to detect response to specified

types of medications and prepares report and/or notifies designated personnel of

unexpected reactions.

48 Recorded and restocked medication for patients.

49 Provided direct patient care, such as bathing, dressing, feeding patients, and assisting

with examinations and/or treatments.

July 2007 – September 2009 Maxim Healthcare

Orlando, FL

Patient Care Technician

50 Assisted Doctors, Nurses, and other health care professional support staff, while

providing direct care to the patients, such as bathing dressing, feeding patients, and

assisting with examinations and/or treatments.

51 Responsible for taking vital signs (height, weight, respiration, pulse, temperature,

blood pressure and responsiveness.

52 Recorded accurate pertinent information into patient’s chart.

June 2006 - June 2007 Race Trac

Orlando, FL

Customer Service Representative

53 Provided outstanding customer service, greeted all customers, computed total

purchases, received and processed cash or credit transactions

54 Maintained knowledge of all sales, promotions, policies, procedures, and security

practices

March 2004 – June 2006 Central Florida Adult Medicine

Orlando, FL

Medical Office Administrator

55 Operated multi-lined telephone system, screened and forwarded calls, and provided

proper information.

56 Greeted patients entering establishment, determined the nature and purpose of visit.

57 Scheduled, rescheduled, and cancelled patient’s appointments.

58 Retrieved patient’s file from filing system and assured that everything was completed

in length correctly.

59 Verified patients proof of insurance

November 2002 – March 2004 Maxim Health Care

Melbourne, FL

Certified Nurse’s Aide

60 Observed and evaluated patients’ performance, social behavior, and physical health.

61 Made sure patients daily routine was successfully completed safely, such as bathing,

dressing, bathing, feeding, and exercising. Lifted and moved patient from bed to

wheel chair if needed.

EDUCATION:

City College

Casselberry, Florida

Associate of Science, in Allied Health, Medical Assisting Degree

Completion: 2011

62 Perfect Attendance

63 Student of the Quarter

64 President’s List and Honors

Florida College of Natural Health

Orlando, Florida

Therapeutic Massage

Completion: May 2008

CERTIFICATIONS:

65 Phlebotomy Certification

66 NCCT-CMA Certification

67 First Responder – CPR, American Heart Association

68 Domestic Violence – HIV/AIDS

69 OSHA/Blood Borne Pathogens Standards – HIPPA

70 CNA Certification



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