Administrative Assistant Management

Debra June Broyles

**** ***** **** ******, *****, AZ 85282

480-***-**** *******@*******.***

OVERVIEW

Motivated and reliable office administrative professional experienced in providing outstanding support to executive level

management.

HIGHLIGHTS

• Executive Management Support

• Strong interpersonal skills and ability to effectively partner with management, staff and clients

• Efficient time management and adept at handling multiple tasks

• Typing 70+ WPM

• Microsoft Office skills

• Notary Public; Commission #307953; Expires 4/23/15.

ACCOMPLISHMENTS

Operations:

• Performed comprehensive administrative duties to provide effective support of a large department.

• Collaborated with department leaders to ensure smooth work flow and effectual organizational procedures.

• Accountable for all operations of dynamic office, including identifying and verifying invoices and accurately

tracking the expenses of several cost centers

Management Support:

• Consistently display a polished and professional demeanor in person, online and via phone

• Provided the level of professionalism and skills required to assist in the achievement of department’s goals

• Efficient management of multiple appointment calendars

• Arranged travel and submitted expense vouchers following company policy and timelines

• Reconciled corporate card accounts to be compliant with budgetary standards

HISTORY

Arizona Corporation Commission, Phoenix, AZ 4/17/07 –

2/13/13

Hearing Division, Legal Secretary II

• Provide secretarial support to Administrative Law Judges (“ALJ”)

• Prepare legal documents under supervision of the ALJ including Procedural Orders and Recommended

Opinion and Orders

• File documents with the Commission’s Docket Control

• Create Hearing Calendar for internal distribution and post on the Commission’s website

• Set up and update case files

• Organize appearance of hearing rooms

• Respond to general inquiries; review and distribute mail

• Maintain office supplies and equipment

The Morton Group, Phoenix, AZ

12/14/06 – 4/14/07

*Arizona Attorney General’s Office, Phoenix, AZ: Legal Secretary II (3/5/07 - 4/14/07)

Consumer Protection Advocate Section:

Under supervision of department administrator:

• Update case database

• Do timekeeping for attorneys and legal assistants

• Transcribe oral examinations from audio files.

• Open and close case files

*Inter-Tel, Inc., Tempe, AZ: Legal Assistant (12/14/06 - 2/16/07)

In support of corporate paralegal:

• Process invoices

• Distribute mail

• Research

• Document preparation

• Follow bankruptcy notifications

• Set up and update case files

• Assist in preparation of board meeting notifications, material distribution, and board minute books

In support of General Counsel

• Set up case files

• Process expense vouchers

• Track CLE credits

Honeywell, Tempe, AZ (subcontractor with Global Consultants Inc.) 1/16/06 - 12/13/06

Department Assistant and Administrative Assistant to the Director and Managers of C&PS Order Management

Solution Sales as well as provide direct support to the onsite department staff (54 people).

• Maintain Department Director’s calendar

• Arrange staff and department meetings and record minutes of said meetings

• Coordinate internal staff moves

• Procure space, equipment and appropriate software and program accesses for new employees

• Assist in updating procedures to meet DOD compliance specifications

• Assure accuracy of department organizational charts and staff roster

• Assist Director and management staff in compiling month-end status reports

• Verify and retain all purchase orders and invoices for department budget

• Order and track office supplies, equipment and equipment repair

Worked various temporary jobs while going to school full time

4/19/04 - 1/13/06

American Express-Technologies Division, Administrative Assistant; University of Phoenix Alumni Office,

Administrative Assistant; T-Gen Research Institute, Administrative Assistant; Stantec Consulting, Word Processing;

Scott Homes Corporate Office, Receptionist.

IBM at American Express, Technologies Division Phoenix, AZ

8/6/1997 - 4/8/04

Executive Administrative Assistant to:

o Senior Vice President Infrastructure and Cross-Functional Management (9/1998 - 4/2004)

o Senior Vice President Distributed Services and Help Desk (5/2002 - 4/2004)

o Vice President Technologies, Help Desk Services (8/1997 - 9/1998)

o Operations Leader, Telecom Operations (subcontractor position/WestStaff) (5/1996 - 8/1997)

• Responsible for the appointment calendars for Senior Vice Presidents

•Implemented procedures to monitor department expenses and worked closely with Financial Analyst to

Produce end-of-month accounting reports and provide detail for annual budget considerations;

• Arrange travel and prepare expense vouchers

• Reconcile Corporate Account statements

• Process HR and payroll transactions

• Record staff attendance and reconcile with corporate payroll records

•Coordinate vendor services, i.e. supplies, file storage, equipment maintenance; disseminate departmental

communication; monitor and update action-item data base so that all tasks are completed as assigned;

coordinate all department meetings;

• Assure that department procedures are consistent with company policies and culture.

EDUCATION

Lamson College, Tempe, AZ Graduated 10/26/06

ABA accredited paralegal/legal assistant program. Director’s List. Recipient of the Lamson College Career Choice

Scholarship, fall 2005. Graduated with Highest Distinction; 3.98 GPA. AAS Degree.

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